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Mall Manager Jobs in Washington (NOW HIRING)

Prime Outlets

Coordinator, Marketing

Waldorf, MD

$41K - $56K/yr

The Marketing Coordinator collaborates closely with the Director of Marketing/Business Development, Assistant Director of Marketing, and Mall Manager to develop and execute mall marketing programs.

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All JobsMall JobsMall Manager JobsMall Manager Jobs in Washington

Mall Manager information

See Washington salary details

$49.8K

$59.5K

$67.4K

How much do mall manager jobs pay per year?

As of Aug 21, 2026, the average yearly pay for mall manager in Washington is $59,461.00, according to ZipRecruiter salary data. Most workers in this role earn between $54,900.00 and $64,000.00 per year, depending on experience, location, and employer.

What does a mall manager do?

Mall Managers are responsible for handling the daily operations and maintenance of mall property. Day-to-day operations could include administrative tasks of renting out property spaces to tenants, marketing rentals, and seeking out renters. They may be responsible for interviewing and screening tenants to ensure that their property has quality, reliable occupants in their space. Mall Managers may also have to run competitive analyses to ensure rental rates are competitive for the area, prepare financial reports, direct staff, solving complaints, and collecting rental fees. Other duties may include maintaining their properties and working with security teams to ensure properties remain safe.

What does a mall manager do?

A Mall Manager is responsible for overseeing the daily operations of a shopping mall. This includes managing tenant relations, ensuring building maintenance, coordinating security and safety measures, planning promotional events, and optimizing the overall customer experience. They also handle budgeting, leasing, and compliance with legal and regulatory requirements. The goal of a Mall Manager is to maximize occupancy, profitability, and customer satisfaction within the shopping center.

What are the key skills and qualifications needed to thrive as a mall manager, and why are they important?

To thrive as a Mall Manager, you need strong organizational, leadership, and financial management skills, often supported by a degree in business administration or a related field. Familiarity with property management systems, retail analytics tools, and facilities management software is typically required. Excellent communication, conflict resolution, and customer service skills help build strong relationships with tenants, vendors, and shoppers. These competencies are essential to ensure smooth mall operations, maximize profitability, and create a positive environment for all stakeholders.

What are some common challenges faced by mall managers in coordinating with multiple tenants and vendors?

Mall Managers often navigate the complex task of balancing the needs and expectations of diverse tenants and vendors, each with their own operational requirements, promotional activities, and lease agreements. A key challenge is maintaining open communication and ensuring that all parties comply with mall policies and standards, especially during peak seasons or large events. Successful Mall Managers excel at conflict resolution, effective scheduling, and building strong relationships to foster a collaborative environment that benefits both the tenants and the overall customer experience.

What is the difference between Mall Manager vs Retail Store Manager?

AspectMall ManagerRetail Store Manager
CredentialsTypically requires a bachelor's degree in business, management, or related fieldOften requires a high school diploma or associate's degree; some roles prefer a bachelor's
Work EnvironmentOversees multiple stores or a shopping mall complexManages a single retail store or outlet
Industry UsageCommon in shopping malls, commercial complexesCommon in retail chains, standalone stores
ResponsibilitiesOversees mall operations, leasing, maintenance, securityManages store staff, sales, inventory, customer service

While both roles involve management and customer service, a Mall Manager oversees the entire shopping center, including multiple stores and facilities, whereas a Retail Store Manager focuses on the operations of a single retail location. The skills and credentials overlap, but the scope and environment differ significantly.

How much does a mall manager make?

A mall manager's average salary typically ranges from $50,000 to $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. Many mall managers also oversee staff, budgets, and leasing activities, often requiring strong organizational and communication skills.

How much does a mall manager of a mall make?

A mall manager typically earns between $50,000 and $100,000 annually, depending on the size and location of the mall, as well as experience and responsibilities. They oversee daily operations, leasing, and maintenance, often requiring strong organizational and communication skills.
More about Mall Manager jobs

What are the most commonly searched types of Mall jobs in Washington?

The most popular types of Mall jobs in Washington are:

What are popular job titles related to Mall Manager jobs in Washington?

For Mall Manager jobs in Washington, the most frequently searched job titles are:

What job categories do people searching Mall Manager jobs in Washington look for?

The top searched job categories for Mall Manager jobs in Washington are:

What cities in Washington are hiring for Mall Manager jobs?

Cities in Washington with the most Mall Manager job openings:

Mall Manager jobs near you
Infographic showing various Mall Manager job openings in Washington as of August 2026, with employment types broken down into 84% Full Time, 9% Part Time, 2% Temporary, and 5% Contract. Highlights an 77% Physical, 2% Hybrid, and 21% Remote job distribution, with an average salary of $59,461 per year, or $28.6 per hour.

Fall Trust for the National Mall Internships

Trust for the National Mall

Washington, DC • On-site

$18.50/hr

Internship

Posted 7 days ago

Job description

Trust for the National Mall Internships (Multiple Focus Areas Available)

Compensation: $18.50/hr

Term: early-September - early/mid-December 2026, flexible

Expectation: 20 - 25 hours per week

Work Location: Hybrid work environment, with at least 2 days / week in office, 1717 Pennsylvania Ave NW

To apply:

Please submit a resume, transcript, and cover letter to express interest in this position.

Description:

Interns at the Trust for the National Mall support the implementation of the Trust's goals and strategies by serving in one of the following focus areas: Education (Programs) and Operations. Interns will gain an understanding of the complex operations of a nonprofit and will have the opportunity to participate in diverse projects while learning and gaining skills to support their career aspirations. While the focus areas give an overview of projects, incumbents may support work from other focus areas as interested and available.

Intern Focus Areas:

  1. Education (Programs): As part of the Programs Team, the Education Intern will play a key role in developing the Trust's recently launched educational and civic learning platform, the National Mall Gateway. The intern will support researching and writing educational content, with a focus on creating learning activities for various audiences. The intern will also support visitor-facing needs on the National Mall, including staffing exhibit spaces at the US Park Police Horse Stables and Education Center and the Lockkeeper's House.
    1. Responsibilities: researching and creating content for the National Mall Gateway; converting virtual programs into re-usable activity outlines; assembling marketing kits for distribution to classrooms; preparing materials for educational conferences; supporting the execution of public programs; staffing Trust priority sites on the National Mall; data management, tabling, and assisting with inventory.
  2. Operations: As part of the Operations Team, the Operations Intern will support initiatives that enhance employee experience and organizational effectiveness. The intern will assist with planning staff events and learning opportunities, supporting organizational planning processes, maintaining office operations, and helping manage internal data and administrative processes. The role offers hands-on experience in nonprofit operations, workplace culture, and organizational management.
    1. Responsibilities: supporting the planning and execution of staff events, retreats, and employee engagement initiatives; coordinating Lunch & Learn programs; assisting with annual planning, goal setting, and evaluation processes; maintaining office supplies and shared spaces; supporting data collection and reporting; and assisting with operational projects and administrative tasks across the organization.

Preferred Qualifications:

  • Current college (undergraduate or graduate) student or within 1 year of graduating.
  • Able to commit at least 20-25 hours / week during normal office hours (Monday - Friday). Occasional weekend or evening availability may be required.
  • Able to work in person at the Trust for the National Mall office at least 2 days per week.
  • Able to work independently in a fast-paced environment, take initiative, and handle multiple projects simultaneously.
  • Demonstrated proficiency in MS Office applications.
  • Strong connection to the Trust for the National Mall mission, our National Parks, and your preferred focus area.

To apply:

Please submit a resume, transcript, and cover letter to express interest in this position.

Apply