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Capacity Manager Jobs in Redmond, WA (NOW HIRING)

Meta

Capacity Strategy & Planning Manager

Seattle, WA

$202K/yr

Capacity Strategy & Planning Manager Responsibilities: * Own infrastructure capacity planning for all of Meta: all software products/services and plans for how to scale server and data center ...

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Capacity Manager information

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$44.8K

$77K

$146.7K

How much do capacity manager jobs pay per year?

As of Jul 26, 2026, the average yearly pay for capacity manager in Redmond, WA is $76,961.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $97,400.00 per year, depending on experience, location, and employer.

What does a Capacity Manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a Capacity Manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the Capacity Manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What job categories do people searching Capacity Manager jobs in Redmond, WA look for? The top searched job categories for Capacity Manager jobs in Redmond, WA are:
What cities near Redmond, WA are hiring for Capacity Manager jobs? Cities near Redmond, WA with the most Capacity Manager job openings:
Capacity Manager jobs near you
Infographic showing various Capacity Manager job openings in Redmond, WA as of July 2026, with employment types broken down into 88% Full Time, 9% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $76,961 per year, or $37 per hour.
Ambulatory Capacity Management Analyst

Ambulatory Capacity Management Analyst

Uw

Seattle, WA

$75K/yr

Full-time

Medical, Life

Posted 4 days ago

University Of Washington rating

8.2

Company rating: 8.2 out of 10

Based on 86 frontline employees who took The Breakroom Quiz

139th of 611 rated colleges and universities

Job description

Job Description

UW MED ACCESS & INNOVATION - CAPACITY MANAGEMENT has an outstanding opportunity for a Capacity Management Analyst

Work Schedule

  • 100% FTE

  • Hybrid Schedule

DEPARTMENT DESCRIPTION
UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care, and preparing tomorrow's health professionals. UW Medicine includes Harborview Medical Center, UW Medical Center (Montlake and Northwest campuses), UW Primary Care, and other affiliated entities. This position supports the Ambulatory Care Division and aligns with UW Medicine's Patient Are First Pillar Goals: serving patients and families, providing the highest quality care, becoming the employer of choice, and practicing fiscal responsibility.

POSITION HIGHLIGHTS

  • Serve as a trusted advisor to clinic leadership, leveraging Epic expertise and change management principles to improve ambulatory access KPIs.

  • Provide end-user support and training for Epic scheduling workflows, ensuring smooth adoption of new features and functionality.

  • Collaborate across UW Medicine clinics, IT teams, and Contact Center staff to implement solutions that enhance patient access and provider capacity.

  • Monitor key access metrics and lead improvement initiatives that optimize provider schedules and space utilization.


PRIMARY JOB RESPONSIBILITIES

  • Implement best practices for scheduling workflows, referrals, and provider templates; act as liaison between Access & Innovation and IT teams.

  • Deliver Epic training and coaching for new and existing staff; maintain accurate documentation and training materials.

  • Provide first-line technical support for Epic scheduling and access workflows; manage and resolve Unite tickets.

  • Analyze capacity management data, identify opportunities for improvement, and partner with clinic leadership to optimize operations.

  • Participate in committees, user groups, and project teams to represent Access and Innovation and contribute to enterprise-wide initiatives

Minimum Qualifications

  • Bachelor's Degree in computer science, business, education, healthcare, or a related field

  • At least four (4) years of experience working in an acute or ambulatory care setting. (Additional years of experience may replace education requirement).

  • Minimum one year of experience in either technical computer training or end-user application development or support.

  • Strong understanding and experience in IT/computer/application support and analysis.

  • One to two years templating experience or equivalent experience.

  • Experience in using data in decision making; able to define useful data, obtain, and analyze it.

  • Advanced proficiency with Excel (e.g., pivot tables, complex formulas, data analysis tools).

  • Proven track record of collaborating across different departments and levels.

Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT HARBORVIEW MEDICAL CENTER

As the region's only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation, Benefits and Position Details

Pay Range Minimum:

$75,000.00 annual

Pay Range Maximum:

$96,000.00 annual

Other Compensation:

-

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-uw-staff/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

Not Applicable

About the UW

Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or dso@uw.edu.

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

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