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Capacity Manager Jobs in Tennessee (NOW HIRING)

Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing ...

Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing ...

Company Description Adjacent to Great Smoky Mountains National Park, the most-visited national park in the country, Westgate Smoky Mountain Resort & Spa in Gatlinburg, Tennessee, provides an amazing ...

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See Tennessee salary details

$36.3K

$62.4K

$118.9K

How much do capacity manager jobs pay per year?

As of Jun 10, 2026, the average yearly pay for capacity manager in Tennessee is $62,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,100.00 and $79,000.00 per year, depending on experience, location, and employer.

What does a Capacity Manager do?

A Capacity Manager is responsible for ensuring that an organization's IT infrastructure and resources can meet current and future business demands. They analyze system capacity, forecast future needs, and optimize resource allocation to prevent performance issues or downtime. This role involves working closely with IT teams, business stakeholders, and vendors to balance cost efficiency with performance requirements. Capacity Managers also develop strategies for scaling infrastructure, manage capacity-related risks, and implement proactive solutions to maintain service levels.

What are some common challenges a Capacity Manager faces, and how can they be addressed?

A Capacity Manager often faces the challenge of accurately predicting resource needs in rapidly changing business environments, which requires both analytical rigor and adaptability. Managing competing priorities among various departments can also be demanding, as different teams may have fluctuating and sometimes conflicting needs. Effective communication and strong collaboration skills are essential to align expectations and secure buy-in from stakeholders. Staying proactive by regularly reviewing data trends and adjusting plans helps prevent bottlenecks or resource shortages, ensuring projects and operations continue smoothly.

What are the key skills and qualifications needed to thrive in the Capacity Manager position, and why are they important?

A Capacity Manager typically requires a strong background in data analysis, demand forecasting, process optimization, and a relevant degree such as in business, engineering, or information technology. Familiarity with capacity planning software, resource management tools, and IT Service Management (ITSM) platforms—along with certifications like ITIL—are highly valued. Strong communication, problem-solving, and stakeholder management skills help set top performers apart. These skills are crucial for ensuring resource efficiency, balancing workload, and supporting organizational growth in dynamic environments.

What are popular job titles related to Capacity Manager jobs in Tennessee? For Capacity Manager jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Capacity Manager jobs in Tennessee look for? The top searched job categories for Capacity Manager jobs in Tennessee are:
What cities in Tennessee are hiring for Capacity Manager jobs? Cities in Tennessee with the most Capacity Manager job openings:
Infographic showing various Capacity Manager job openings in Tennessee as of June 2026, with employment types broken down into 100% Full Time. Highlights an 95% In-person, and 5% Remote job distribution, with an average salary of $62,370 per year, or $30 per hour.
Capacity Manager ( Sales Support)

Capacity Manager ( Sales Support)

England Logistics

Nashville, TN • On-site

$19.23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 28 days ago


England Logistics rating

6.8

Company rating: 6.8 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

At England Logistics, our business is logistics, but our passion is people.
As a top third-party logistics provider, England Logistics is celebrated for its people-centric approach to providing transportation solutions. By helping shippers and carriers thrive, we believe in moving the industry forward.
As a sales support specialist you will accomplish moving freight through outbound and inbound calling. You will negotiate rates for that service with our large base of existing carriers and work to develop those relationships while establishing new ones as well. We are looking for an individual who works well with a variety of personality types and has the ability to assess needs, prioritize, schedule and ensure individual, team and company goals are met in an effort to build the division .
This position will report directly to a Logistics Coach.
Benefits
  • Pay for this role will be $19.23/hr plus uncapped commissions.
  • Paid weekly.
  • Medical insurance. Dental and vision insurance. 401k.
  • Paid vacation, holidays, and sick days.
  • Career development planning & promotions.

Responsibilities
  • Providing customers service and support
  • Negotiating freight rates with current or new customers
  • Prioritizing daily initiatives
  • Making outbound phone calls and taking inbound phone calls
  • Responding to customers through email
  • Supporting the Account Managers weekly goals

Qualifications
  • Has a strong background in sales support and customer service
  • Outbound and inbound calling experience Ability to negotiate and up sell current and new customers
  • Organized and effective under pressure Excellent verbal and written communication skills
  • Ability to be successful in a fast paced environment with rapidly changing priorities
  • Problem solving and analytical skills
  • Attention to detail and accuracy
  • Ability to multi-task in a windows based environment Enjoys working in a team oriented environment
  • Able to manage customer relationships
  • Goal oriented

Equal Employment Opportunity
We use the criteria of merit, qualifications, and abilities to determine hiring decisions and promotions within the organization. England Logistics does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, sexual preference, genetic information, or any other segmenting factor protected by law.
Please apply and submit your resume. We'd love to schedule a time to get to know you.