ZipRecruiter

Log In

1

Call Manager Jobs in Riverside, CA (NOW HIRING)

Synovation Medical Group

Be Seen First

Call Center Representative

Rancho Cucamonga, CA · On-site

$18/hr

A Call Center Representative is responsible for providing customer support by efficiently managing incoming calls, addressing inquiries, and resolving issues to ensure a positive experience. This ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Serve as a back-up Call Taking Representative and follow all outlined principle duties and ... process for Management Team notification. * Abides by all company and department policies ...

TEKsystems

Call Center Representative

Chino, CA

$20/hr

Description • Manage a large amount of Inbound calls, in a timely matter, while delivering great ... call center software and tools to manage customer interactions and data. • Consistently met or ...

TaxRise

Call Center Representative I

Irvine, CA · On-site

$26 - $30/hr

Partner with Tax Preparation Administrators, Case Managers, and other internal teams to ensure ... a call center environment. * Comfortable making and receiving a high volume of client calls.

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA · On-site

$18 - $24/hr

Serve as a back-up Call Taking Representative and follow all outlined principle duties and ... process for Management Team notification. * Abides by all company and department policies ...

Lynch EMS

EMS Dispatcher / Call-Taker

Anaheim, CA

$18 - $24/hr

Serve as a back-up Call Taking Representative and follow all outlined principle duties and ... process for Management Team notification. * Abides by all company and department policies ...

previous pagenext page

Showing results 21-40

All JobsCall JobsCall Manager JobsCall Manager Jobs in Riverside, CA

Call Manager information

See Riverside, CA salary details

$30.8K

$66.6K

$114.2K

How much do call manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for call manager in Riverside, CA is $66,596.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,100.00 and $78,200.00 per year, depending on experience, location, and employer.

What is a call manager?

Call Managers are professionals or systems responsible for handling, routing, and managing telephone calls within an organization. In many cases, 'Call Manager' refers to software or hardware solutions, like Cisco Unified Communications Manager, that provide call processing services for voice over IP (VoIP) networks. These systems ensure that incoming and outgoing calls are efficiently directed, recorded, and managed according to company policies. Call Managers help maintain communication flow, improve customer service, and support the telecommunication needs of a business.

What are the key skills and qualifications needed to thrive as a call manager, and why are they important?

To thrive as a Call Manager, you need strong leadership abilities, call center operations knowledge, and experience in workforce management, often backed by a bachelor's degree or relevant certifications. Familiarity with call center software (such as CRM systems and ACD platforms), data analytics tools, and quality monitoring systems is typically required. Excellent communication, problem-solving, and team motivation skills help you manage staff performance and resolve escalated customer issues. These skills and qualities are essential to ensure efficient call center operations, high customer satisfaction, and achievement of organizational goals.

How does a call manager typically collaborate with other departments to improve customer service?

A Call Manager often works closely with teams such as customer support, IT, and quality assurance to streamline communication processes and resolve customer issues efficiently. They may coordinate regular meetings with these departments to discuss call trends, share feedback, and implement process improvements. By fostering interdepartmental collaboration, Call Managers help ensure that customers receive consistent and accurate information, while also identifying opportunities for training and technology enhancements.

How much do call center managers make in the US?

Call center managers in the US typically earn an average salary of around $60,000 to $80,000 per year, depending on experience, location, and company size. Salaries can vary based on industry and the complexity of the call center operations, with some earning over $100,000 in senior roles or high-cost areas.

What are popular job titles related to Call Manager jobs in Riverside, CA?

For Call Manager jobs in Riverside, CA, the most frequently searched job titles are:

What job categories do people searching Call Manager jobs in Riverside, CA look for?

The top searched job categories for Call Manager jobs in Riverside, CA are:

What cities near Riverside, CA are hiring for Call Manager jobs?

Cities near Riverside, CA with the most Call Manager job openings:

Call Manager jobs near you

Call Center Associate

Quality Mobile Home Services

Lake Elsinore, CA • On-site

$15 - $17/hr

Full-time

Posted 28 days ago

Job description

Quality Mobile Home Services in Lake Elsinore, CA is looking to hire a full-time Call Center Associate to provide excellent customer service while speaking with potential clients on the phone. Are you a people person? Do you want to work for the largest and fastest-growing mobile home contractor in the USA? Would you appreciate a position that gives you hands-on training? If so, please read on!This customer service position earns a competitive wage of $15.00 - $17.00/hour, depending on experience, plus commission and potential bonuses. We provide great benefits, including a healthcare package after 90 days and weekly pay. If this sounds like the right customer service opportunity for you, apply today! ABOUT QUALITY MOBILE HOME SERVICESWe are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie® Winner: American Business Award Company of the Year for construction in 2020.Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further! A DAY IN THE LIFE OF A CALL CENTER ASSOCIATEAs a Call Center Associate, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible.Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others! QUALIFICATIONS1+ years of verifiable call center experience Ability to manage a high volume of incoming and outgoing callsProficiency in Microsoft Office Suite (Word, Excel, Outlook, etc.)Must be a people‑oriented, customer‑focused individualExperience in the construction industry would be a plus. Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If yes, you might just be perfect for this customer service position! WORK SCHEDULEThis phone position works an 8-hour shift, Monday - Friday, with no weekend work. ARE YOU READY TO JOIN OUR TEAM?If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!Location: 92530
Job Posted by ApplicantPro