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Call Listener Jobs in Lexington, SC (NOW HIRING)

Lead Teacher

West Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Lead Teacher

Columbia, SC

$14 - $18.50/hr

We listen and we know what you're looking for: * You want benefits. We support you with a minimum ... Call the shots! Take the lead on classroom management and curriculum implementation, plus be an ...

Lead Teacher

Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Lead Teacher

West Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Real Estate Agent

Columbia, SC · On-site

$90K - $150K/yr

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Lead Teacher

West Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: * You want benefits. We support you with a minimum ... Call the shots! Take the lead on classroom management and curriculum implementation, plus be an ...

Call customers to obtain directions information and schedule loading/delivery appointments, as ... Excellent interpersonal skills, including good listening skills. Possess courteous, yet assertive ...

General Manager

Cayce, SC · On-site

$36K - $45K/yr

Exhibit strong communication skills and have an ability to listen and empathize. * Inspire and ... Assists in the completion of recorded info call inspections. Qualifications/Requirements: * High ...

General Manager

Lexington, SC · On-site

$36K - $45K/yr

Exhibit strong communication skills and have an ability to listen and empathize. * Inspire and ... Assists in the completion of recorded info call inspections. Qualifications/Requirements: * High ...

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

New

General Manager

Columbia, SC · On-site

$45K - $50K/yr

Exhibit strong communication skills and have an ability to listen and empathize. * Inspire and ... Assists in the completion of recorded info call inspections. Qualifications/Requirements: * High ...

General Manager

Columbia, SC · On-site

$36K - $45K/yr

Exhibit strong communication skills and have an ability to listen and empathize. * Inspire and ... Assists in the completion of recorded info call inspections. Qualifications/Requirements: * High ...

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

New

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

Showing results 41-60

Call Listener information

See Lexington, SC salary details

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How much do call listener jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call listener in Lexington, SC is $15.33, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $16.44 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.
What cities near Lexington, SC are hiring for Call Listener jobs? Cities near Lexington, SC with the most Call Listener job openings:

Professional (Senior) Sales Representative, Pain - Columbia, SC

Viatris

Columbia, SC • On-site, Remote

$100K - $150K/yr

Full-time

Re-posted 12 days ago


Viatris rating

8.3

Company rating: 8.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

24th of 86 rated pharmaceutical


Job description

Viatris Specialty LLC
Viatris is a global healthcare company uniquely positioned to bridge the traditional divide between generics and brands, combining the best of both to more holistically address healthcare needs globally. With a mission to empower people worldwide to live healthier at every stage of life, we provide access at scale, currently supplying high-quality medicines to approximately 1 billion patients around the world annually and touching all of life's moments, from birth to the end of life, acute conditions to chronic diseases.
We have been included on number of award lists that demonstrate the impact we are making.
Every day, we rise to the challenge to make a difference and here's how the role will make an impact:
Key responsibilities for this role include:
  • Develop business plan for assigned territory that is consistent with Viatris sales plans, strategies and objectives.
  • Conduct quality sales presentations to all targeted customers.
  • Achieve quarterly sales goals within territory while adhering to all ethical sales practices and required regulations.
  • Understand and demonstrate targeting principles.
  • Develop pre-call planning strategy for key targets.
  • Develop positive and interactive relationships with peers, customers, and Company managers.
  • Responsible for ensuring high levels of call and field productivity.
  • Gather and utilize information from offices, pharmacists and others to develop and implement specific strategies for territory prescribers.
  • Leverage sample program, literature and other items to ensure physician awareness of Viatris products.
  • Responds appropriately to all customer requests in a timely, reliable manner with information that is consistent with the request.
  • Actively pursue continuous learning and professional development on efficient sales, communication & product knowledge training.
  • Perform other duties as assigned.

The minimum qualifications for this role are:
  • Minimum of a Bachelor's degree and 1+ years pharmaceutical or healthcare product sales experience. However, a combination of experience and/or education will be taken into consideration.
  • Demonstrated business acumen.
  • Demonstrated success in influence and negotiation skills.
  • Excellent oral and written communication skills.
  • Strong verbal, interpersonal and listening skills.
  • Demonstrated ability to work independently and as a team member to deliver results.
  • Demonstrated self-starter and highly motivated.
  • Ability to travel throughout territory (may include overnight travel).
  • Must reside in territory geography.
  • Must possess a valid Driver's License and an acceptable driving record.
  • Authorization and ability to drive a Company leased vehicle or authorized rental vehicle.
  • Professional or Senior leveling will be based on years of relevant pharmaceutical sales experience.
  • Proficiency in speaking, comprehending, reading and writing English is required.

Exact compensation may vary based on items such as skills, experience and location. The salary range for this position is: $100,000 - $150,000 for Professional level and $108,000 - $162,000 for Senior level.
At Viatris, we offer competitive salaries, benefits and an inclusive environment where you can use your experiences, perspectives and skills to help make an impact on the lives of others.
Viatris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, gender expression, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
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