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Online Inbound Call Center Jobs in Lexington, SC

Lose Design

Call Center Representative

West Columbia, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and ...

Lose Design

Call Center Representative

Lexington, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and ...

Lose Design

Call Center Representative

Columbia, SC · On-site

$30.50/hr

About the job Call Center Representative We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and ...

Conduent, Inc.

Call Center Agent

Columbia, SC · On-site

$19/hr

Call Center Agent (Customer Service Specialist) Location: Columbia, SC (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Employment Type: Full-Time Pay Rate: $19 per hour Benefits: Medical ...

New

Conduent, Inc.

Call Center Agent

Columbia, SC

$19/hr

Call Center Agent (Customer Service Specialist) Location: Columbia, SC (Onsite) Schedule: Monday - Friday, 8:00 AM - 5:00 PM Employment Type: Full-Time Pay Rate: $19 per hour Benefits: Medical ...

New

Kelly Services

Call Center Professional

Columbia, SC · On-site

$18/hr

Have 3 years call center experience (preferred). * Demonstrate excellent verbal and written communication skills, with proficiency in spelling, punctuation, and grammar. * Exhibit strong human ...

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All JobsOnline Inbound Call Center JobsOnline Inbound Call Center Jobs in Lexington, SC

Online Inbound Call Center information

See Lexington, SC salary details

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$19

How much do online inbound call center jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for online inbound call center in Lexington, SC is $14.84, according to ZipRecruiter salary data. Most workers in this role earn between $13.37 and $15.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the online inbound call center position?

To excel in an Online Inbound Call Center role, candidates typically need strong verbal communication, active listening, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic troubleshooting tools is usually required. Exceptional patience, empathy, and multitasking skills help individuals stand out in handling customer inquiries and resolving issues efficiently. These capabilities are crucial for ensuring customer satisfaction, maintaining call quality standards, and supporting high-volume customer service operations.

What is an online inbound call center?

An Online Inbound Call Center job involves handling incoming customer calls, usually from a remote or virtual location. Agents assist with inquiries, troubleshoot issues, process orders, or provide support based on the company's services. Unlike outbound call centers, inbound agents do not make sales calls but instead focus on responding to customer needs. Strong communication skills, problem-solving abilities, and knowledge of company policies are essential for success in this role. Many online call center positions allow employees to work from home using internet-based phone systems.

What does an online inbound call center do?

An Online Inbound Call Center representative is primarily responsible for answering incoming calls, addressing customer questions or concerns, and providing accurate information or solutions based on company policies. You may also be expected to log interactions in the company’s CRM system, escalate complex issues to supervisors or specialized teams, and follow up with customers as needed. Additionally, maintaining a courteous and professional demeanor, meeting daily performance metrics, and adapting to different customer personalities are key parts of the job. Working in this role often involves collaborating with team members, participating in training sessions, and staying updated on new products or procedures to provide the best service possible.

What are the most commonly searched types of Inbound Call Center jobs in Lexington, SC? The most popular types of Inbound Call Center jobs in Lexington, SC are:
What are popular job titles related to Online Inbound Call Center jobs in Lexington, SC? For Online Inbound Call Center jobs in Lexington, SC, the most frequently searched job titles are:
What job categories do people searching Online Inbound Call Center jobs in Lexington, SC look for? The top searched job categories for Online Inbound Call Center jobs in Lexington, SC are:
What cities near Lexington, SC are hiring for Online Inbound Call Center jobs? Cities near Lexington, SC with the most Online Inbound Call Center job openings:
Online Inbound Call Center jobs near you
Infographic showing various Online Inbound Call Center job openings in Lexington, SC as of August 2026, with employment types broken down into 3% As Needed, 76% Full Time, 18% Part Time, and 3% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $30,858 per year, or $14.8 per hour.

Call Center Representative

Lose Design

West Columbia, SC • On-site

$30.50/hr

Other

Life, Retirement, PTO

Re-posted 9 days ago

Job description

About the job Call Center Representative
We are looking for a Call Center Representative who will be responsible for delivering exceptional customer service, maximising customer satisfaction, and building and improving customer relationships.
The Role:
Lose Design, a multi-disciplinary design firm, is seeking a dynamic and organized individual to join our office and help serve existing clients in the area and to expand our services to new clients. We have an exciting opportunity for an experienced Call Center Representative to join the CSR Team.
Joining our team as a Call Center Representative, you will be responsible for managing customer enquiries, providing job progress updates to customers, and work scheduling to meet customer requirements and in line with KPIs. This is a highly customer-facing role where you will build relationships with your customers.
Responsibilities:

  • Reply to incoming calls from customers including products and service questions and general information.
  • Refer to customer scripts when working through difficult situations.
  • Follow and where possible improve departmental processes and company service standards.
  • Ensure that all databases are kept up-to-date with progressing work and client details.
  • Utilize standard technology such as telephone, e-mail, and web browser to perform job duties.
  • Participate in individual and team training/ meetings to ensure policy and company product knowledge are up to date.
  • Keep track of customer accounts and make updates with new account information as necessary.
  • Provide thorough follow-ups to customer interactions, ensuring customer satisfaction.
  • All other duties and responsibilities as assigned.
Required Skills:
  • Excellent customer service skills and attitude.
  • Problem-solving skills.
  • Proficient with office equipment.
  • Attention to detail.
  • Excellent written and verbal skills.
  • Excellent interpersonal skills.
Qualifications:
  • Previous work in a customer-facing position.
  • High school diploma, G.E.D. or equivalent.
Requirements:
  • Knowledge of Office Suite preferred.
  • Self-motivated and team-orientated.
  • Previous customer service experience.
  • Must have access to reliable transportation.
  • Ability to work as a member of a team.
Benefits:
  • Competitive Pay.
  • $30.50 Hourly
  • Career Development.
  • Holidays: 25 days + bank holidays.
  • Pension Scheme.
  • Paid Time Off (PTO).
  • 401(k) fixed contribution.
  • Life Insurance.

About Lose Design:
At Lose Design, we create SPACES FOR LIFE, which supports the most fundamental human needs to live, work, and play. We approach each project with the needs of both the client and community in mind, which allows for a balance between budget, function, and aesthetics. We work collaboratively and are dedicated to creating a work environment that promotes staff growth and enlightenment in all phases of the design process, expands knowledge of technical proficiencies for each design discipline, and fosters a work environment that extends beyond the office and into the communities where we live.

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