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Call Listener Jobs in Conway, SC (NOW HIRING)

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

New

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Concierge/Receptionist

Myrtle Beach, SC · On-site

$13.50 - $16.25/hr

Maintains building security, monitors security systems, including the emergency call system, and ... Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without ...

Concierge/Receptionist

Myrtle Beach, SC · On-site

$13.50 - $16.25/hr

Maintains building security, monitors security systems, including the emergency call system, and ... Interpersonal Skills - Focuses on solving conflict, not blaming; listens to others without ...

Collection Specialist

Myrtle Beach, SC · On-site

$16 - $20.68/hr

By actively listening, you assist in resolving issues to facilitate renewal and prompt payment as ... Your ability to multitask while managing the pace of a call and keeping focused on the customer is ...

OTR Tire Technician

Conway, SC · On-site

$15 - $18.50/hr

Active Listening: Ability to understand instructions and communicate effectively. * Operation ... Work is performed at Colony Tire locations, customer sites, and service call locations. Employees ...

Sales Associate

Myrtle Beach, SC · On-site

$12.50 - $17/hr

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

OTR Tire Technician

Conway, SC · On-site

$13.75 - $17/hr

Active Listening: Ability to understand instructions and communicate effectively. * Operation ... Work is performed at Colony Tire locations, customer sites, and service call locations. Employees ...

OTR Tire Technician

Conway, SC · On-site

$13.75 - $17/hr

Active Listening: Ability to understand instructions and communicate effectively. * Operation ... Work is performed at Colony Tire locations, customer sites, and service call locations. Employees ...

Sales Associate

Myrtle Beach, SC

$12.50 - $17/hr

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Sales Associate

Myrtle Beach, SC · On-site

$12.50 - $17/hr

By listening and building relationships with one another, we help our guests get quality eye care ... call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id ...

Showing results 21-40

Call Listener information

See Conway, SC salary details

$9

$15

$21

How much do call listener jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call listener in Conway, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Conway, SC?

For Call Listener jobs in Conway, SC, the most frequently searched job titles are:

What cities near Conway, SC are hiring for Call Listener jobs?

Cities near Conway, SC with the most Call Listener job openings:

Infographic showing various Call Listener job openings in Conway, SC as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 96% Physical, 2% Hybrid, and 2% Remote job distribution, with an average salary of $31,779 per year, or $15.3 per hour.

Store

Essilor

Myrtle Beach, SC • On-site

Part-time

Medical, Retirement, PTO

Posted 2 days ago

New


EssilorLuxottica rating

7.1

Company rating: 7.1 out of 10

Based on 299 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers


Job description

Requisition ID: 943352 
Store #: 00Q710 Target Optical 
Position:Casual Part-Time
Total Rewards: Benefits/Incentive Information

At Target Optical, we love the neighborhoods we belong to and that's why we care for them. By listening and building relationships with one another, we help our guests get quality eye care products and services at a great value. We help people see more clearly and confidently for less by offering a great selection of trusted brands. Through the relationships we build, we're proud and excited to help people look their best by carrying fashionable frames at a great value.

Together, we're on a mission to change the way people think about vision care. We keep things real, keep focused on people and keep to our mission to bring a WOW! experience to your life, our guests' lives and communities. See your future with Target Optical.

Target Optical  is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!
 

GENERAL FUNCTION

The Optometric Technician at Target Optical creates exceptional value in the lives of patients by delivering exceptional patient service and ensuring all patients receive the highest quality of care. Enthusiastically satisfies patients all the time through exceptional service.

MAJOR DUTIES AND RESPONSIBILITIES
  • Greets guests without delay when they enter the Shows urgency in providing service to guests and satisfying their needs.
  • Determines the reason for the guest's visit; in store explains how to shop at Target Optical; in Doctor's office explains all required paperwork, tests, products and services as well as the appropriate time frame.
  • Is attentive to details; reviews prescriptions and/or patient information carefully; identifies special needs, consulting with Opticians, Doctor or Retail Management when necessary.
  • Shows patience and courtesy to indecisive or difficult guests and patients.
  • Performs work accurately and thoroughly despite time pressure and guest volume. Identifies situations involving unsatisfied guests and acts quickly for resolution.
  • Demonstrates knowledge of appointment book/scheduling procedures and computer operation/procedures.
  • Handles and files all patient records in an organized and efficient manner.
  • Places contact lens orders, processes shipments and properly submits invoices for payment.
  • Accurately operates the POS system, when required, collecting proper payment following
  • Takes pride in the appearance of the store and shows initiative in keeping the displays clean, attractive and organized.
  • Informs management of potential safety opportunities.
  • Demonstrates safe work practices.
  • Complies with all safety/regulatory requirements ensuring supplies/chemicals are stored and used appropriately.
  • Performs all pre-examination testing with accuracy and attention to detail; takes the initiative to explain all measurements and answers any questions the patient may have.
  • Utilizes clinical and product knowledge, provides coaching and guidance to patients on the care and handling of contact lenses.
  • Maintains and disinfects contact lens inventory; provides clinical support to the Optometrist as needed.
BASIC QUALIFICATIONS
  • Minimum of one-year strong guest service skills (internal/external)
  • High School Graduate /GED or equivalent experience
  • Strong communicator and listener to guests and associates.
  • Strong basic math skills (addition, subtraction, multiplication, division)
  • Strong interpersonal skills (friendly, caring, patient)
  • Sales skills
  • Knowledge of store merchandise
  • Familiarity with cash register, computers and calculators
 PREFERRED QUALIFICATIONS
  • Previous experience in guest service, retail or optical

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email EmployeeRelations@luxotticaretail.com

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.


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