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Call Center Representative Jobs in Conway, SC (NOW HIRING)

Spinnaker Resorts

Outbound Activator

Myrtle Beach, SC · On-site

$16/hr

We are looking for enthusiastic Call Center Activations Representatives to join our team. In this role, you will engage with customers through outbound calls to book their travel dates for our ...

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Call Center Representative information

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How much do call center representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for call center representative in Conway, SC is $15.28, according to ZipRecruiter salary data. Most workers in this role earn between $13.12 and $16.39 per hour, depending on experience, location, and employer.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a business or organization. Their primary responsibilities include assisting customers with inquiries, resolving issues, processing orders, and providing information about products or services. They are trained to communicate clearly, maintain a positive attitude, and use computer systems to track customer interactions and solutions. Effective call center representatives play a crucial role in ensuring customer satisfaction and loyalty.

What does a call center representative do?

Call center representatives take customer service calls for companies. Businesses employ call center representatives to handle a range of customer issues, including resolving complaints, processing transactions, and answering customer questions. They may also make cold calls or other outgoing calls for a company, usually following a set dialog script. Call center representatives often work remotely or in different call centers so that customer service lines may be open for more extended hours. This job requires strong verbal communication skills.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need strong communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and ticketing tools is highly valuable. Patience, active listening, and emotional resilience are crucial soft skills that help manage challenging customer interactions and maintain professionalism under pressure. These skills ensure efficient issue resolution, customer satisfaction, and high performance in a fast-paced support environment.

What are some common challenges faced by call center representatives, and how can they be managed?

Call Center Representatives often encounter challenges such as handling high call volumes, managing difficult customer interactions, and maintaining consistent performance metrics. Effective time management and resilience are key to staying productive and positive throughout the day. Many companies provide ongoing training, team support, and feedback to help representatives develop strong communication and problem-solving skills, which are essential for overcoming these challenges. Building rapport with teammates and supervisors can also provide valuable support and reduce stress in a fast-paced environment.

How do I become a call center representative with no experience?

To become a call center representative with no experience, focus on developing strong communication and customer service skills, which can be gained through volunteering or part-time work. Many employers offer on-the-job training, so having a high school diploma or equivalent and demonstrating a positive attitude can help you get started.
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For Call Center Representative jobs in Conway, SC, the most frequently searched job titles are:

What job categories do people searching Call Center Representative jobs in Conway, SC look for?

The top searched job categories for Call Center Representative jobs in Conway, SC are:

What cities near Conway, SC are hiring for Call Center Representative jobs?

Cities near Conway, SC with the most Call Center Representative job openings:

Call Center Representative jobs near you
Infographic showing various Call Center Representative job openings in Conway, SC as of August 2026, with employment types broken down into 75% Full Time, 17% Part Time, and 8% Contract. Highlights an 75% In-person, and 25% Remote job distribution, with an average salary of $31,779 per year, or $15.3 per hour.

Clinical Call Center Representative (CCMA)

Little River Medical Center

Little River, SC • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago

Job description

Clinical Call Center Representative (CCMA)
POSITION SUMMARY:
The Clinical Call Center Representative provides patient services for patients who initiate a call related to their health care needs. This includes receiving calls, reviewing charts, prioritizing call backs, and routing calls and or telephone encounters to appropriate clinical staff for response.
WHY LRMC:
Little River Medical Center is a non-profit community health center within Horry County. At Little River Medical Center, we strive to offer exceptional health services and deliver quality, compassionate care to everyone. We provide a wide range of affordable health and support services for every family. Our mission is to Change Lives and Serve Our Communities.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • Assist patients calling in a pleasant and professional manner.
  • Telephone duties will include assisting patients with scheduling appointments, medication refills, referrals and communicating necessary information to clinical staff and providers.
  • Strives to retrieve messages and return calls to patients in a timely manner.
  • Review charts of patients requiring assistance or requesting a call back.
  • Documents call criteria in EMR within a timely manner.
  • Maintains a neat/well organized work area.
  • Attends all training courses as required.
  • Always maintain patient confidentiality.
  • Maintains Center confidentiality and Code of Compliance per policy.
  • Follows established policy and procedures.
  • Performs other duties, as assigned.

QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must remain courteous and considerate to patients and associates, possess tact and diplomacy, maintain professional appearance, possess good organization skills, be detailed oriented, be resourceful, be able to handle multiple tasks, be a self-starter and be able to work in a team-oriented environment.
EDUCATION and/or EXPERIENCE:
  • High School diploma or GED.
  • Completion of a Clinical Medical Assistant program from an accredited school, Required.
  • Certified Clinical Medical Assistant with a certifying organization, Required. (Ex: NHA, AAH, AAMA, AMT, MedCA, NCMA, NCCT)
  • Worked in medical office clinical setting minimum 2 years.
  • Bilingual English/Spanish is a plus, but not required.

LRMC offers benefits such as:
  • Medical, Vision & Dental insurance. Health Benefits start on the 1st of the month following the start date.
  • Employer matched 403B Retirement Plan.
  • Paid Vacation time, Sick time, & Holiday's. As well as paid qualifying Administrative Leave.
  • Employer Paid Health Benefits: Life / AD&D Policies, Short/Long Term Disability, and an Employee Assistant Plan.

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