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Call Listener Jobs in Columbia, SC (NOW HIRING)

Lead Teacher

Columbia, SC

$14 - $18.50/hr

We listen and we know what you're looking for: * You want benefits. We support you with a minimum ... Call the shots! Take the lead on classroom management and curriculum implementation, plus be an ...

Lead Teacher

Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Lead Teacher

West Columbia, SC

$14 - $18.50/hr

We listen and we know what you're looking for: You want benefits. We support you with a minimum 50 ... Call the shots. Take the lead on classroom management and curriculum implementation, plus be an ...

Real Estate Agent

Columbia, SC · On-site

$90K - $150K/yr

Commit to weekly 1:1 coaching session, weekly trainings and Partner Call * Consult with sellers ... You are excellent at building rapport, listening to the needs of others and identifying solutions.

Lead Teacher

West Columbia, SC · On-site

$14 - $18.50/hr

We listen and we know what you're looking for: * You want benefits. We support you with a minimum ... Call the shots! Take the lead on classroom management and curriculum implementation, plus be an ...

Call customers to obtain directions information and schedule loading/delivery appointments, as ... Excellent interpersonal skills, including good listening skills. Possess courteous, yet assertive ...

Service Dispatch - Service Admin

Columbia, SC · On-site

$17 - $23/hr

Enter service call information into computer systems * Confer with customers or supervising ... Must have the ability to listen and communicate effectively * Able to multitask and perform a ...

Deliver the highest level of customer satisfaction for all incoming support/repair call center ... Strong communication and listening skills are a must. * Proficient Computer Skills required

Showing results 41-60

Call Listener information

See Columbia, SC salary details

$10

$16

$23

How much do call listener jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call listener in Columbia, SC is $16.57, according to ZipRecruiter salary data. Most workers in this role earn between $14.23 and $17.79 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What cities near Columbia, SC are hiring for Call Listener jobs?

Cities near Columbia, SC with the most Call Listener job openings:

Residential Plumbing Technician

Carolina Conditions

Lexington, SC • On-site

$75K - $150K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 8 days ago


Job description

At Carolina Conditions, we’re looking for skilled Plumbing - Service Technician who take pride in solving problems and providing top-notch service to our customers. Whether you’re experienced in drain cleaning, hydro jetting, or camera inspections, we’ve created a workplace where your expertise is valued, and your career can thrive.

Step into an environment with a management team that is dedicated to your success, who are hands-on with support, and challenge you to become better. You’ll have access to the tools, training, and support you need to excel. We offer clear paths for advancement, a collaborative environment, and a team that recognizes and rewards hard work.

Join Carolina Conditions and be part of a company that supports your growth while helping you make a difference for our customers every day. Your skills are essential to our success, and we’re here to help you achieve your career goals.

What You'll Do:

  • Installing, maintaining, and repairing plumbing systems and fixtures which will include toilet replacements, faucets replacements, water heater replacements, soldering, and common plumbing repairs.
  • Inspecting and testing plumbing systems for safety, functionality, water quality, and code compliance in residential.
  • Handling customer queries, troubleshooting/resolving problems, responding to call-outs, and preparing cost estimates.
  • Plumbing technician that runs both maintenance and service jobs. This is a revenue-generating role.

What You Need:

  •  Must be 21 or older
  • Authorized to work in the US
  • A valid US Driver's License with a satisfactory driving record.
  • Ability to pass background and drug test. 
  • Minimum two years Residential Plumbing experience
  • Basic knowledge of plumbing systems
  • Service Titan knowledge a plus
  • Good communication and listening skills
  • Good work ethic and 

What We Offer:

  • Weekly pay | UNCAPPED earning potential!
  • Year-round work
  • Fully stocked company vehicle, gas card, tablet, and uniform
  • Robust benefits package – health, dental, vision insurance, 401k match, IRA, and more
  • Get your birthday off + get paid for that day!
  • Paid Holidays + PTO accrual from day one!
  • Parental Leave
  • Paid Training
  • Employee Referral Bonus
  • Career growth opportunities