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Call Listener Jobs in Cleveland, TN (NOW HIRING)

CarMax, Inc.

Sales Consultant FT/PT

Chattanooga, TN · On-site

$7.75 - $20/hr

  • PTO

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

MCR Hotels

Front Desk Agent

Chattanooga, TN · On-site

$14 - $16/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

Carmax

Sales Consultant FT/PT

Chattanooga, TN

$7.75 - $20/hr

  • PTO

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

MCR Hotels

Housekeeper

Chattanooga, TN · On-site

$14 - $15/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

MCR Hotels

Housekeeper

Chattanooga, TN · On-site

$14 - $15/hr

Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

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All JobsCall Listener JobsCall Listener Jobs in Cleveland, TN

Call Listener information

See Cleveland, TN salary details

$9

$14

$20

How much do call listener jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call listener in Cleveland, TN is $14.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are popular job titles related to Call Listener jobs in Cleveland, TN?

For Call Listener jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Cleveland, TN look for?

The top searched job categories for Call Listener jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Call Listener jobs?

Cities near Cleveland, TN with the most Call Listener job openings:

Call Listener jobs near you

Experienced Real Estate Agent with a license - East Brainerd Area

PLACE

Chattanooga, TN • On-site

$100K - $150K/yr

Contractor

Medical

Re-posted 9 days ago

Job description

Summary
Take Your Real Estate Career to New Heights with Our Leading Team
Are you an experienced real estate agent eager to elevate your career with focused, strategic support? Looking to grow your business through expert guidance and a wealth of resources? Join the top 20% of agents across North America by following a proven path to success. As a key member of our team, you'll gain access to innovative strategies, state-of-the-art technology, cutting-edge tools, tailored coaching, continuous training, and a robust accountability framework designed to fast-track your development. This role goes beyond closing deals-it's about building a thriving business and leading a motivated team. Bring your drive and dedication, and we'll equip you with the tools and mentorship needed to thrive. Experience unlimited growth potential along with benefits like revenue sharing, health insurance, growth share participation, and opportunities for vesting and investment.
Responsibilities
  • Graduate from PLACE Launch
  • Execute PLACE lead generations systems weekly
  • Consult with buyers and sellers and convert
  • Negotiate offers on behalf of your sellers and buyers
  • Track tasks and activities in PLACE Technology
  • Be able to convert the many leads that are given to team members
  • Conduct one open house monthly
  • Convert prospecting activities to appointments
  • Participate in weekly script practice per team standards
  • Participate in team activities per team standards
  • Commit to weekly 1:1 coaching session, weekly trainings and Partner Call
Qualifications
You are an intrinsically motivated sales professional with a competitive spirit. You are excellent at building rapport, listening to the needs of others and identifying solutions. Prospecting and lead generation are your strength zones. Overcoming objections comes naturally. You are a strong communicator and committed to service.
  • Team player
  • Licensed real estate professional
  • 3+ years' of real estate sales experience
  • Strong written and verbal communication skills
  • Learning based, growth-minded
  • Systematic
  • Willingness to learn scripts and dialogues
  • Excellent time management skills
About-our-team
At Charlotte Mabry Team, we strive to provide the highest level of service to our clients. We do this through superior technology that maximizes the reach of our efforts, teamwork & supportive collaboration, deliberately-formed positive habits, and a culture of exceptional performance. We show up each day with a smile, and a positive attitude towards breaking previous records. Charlotte Mabry Team's clients realize success because we invest in our people. When committed individuals have the education, tools, and the support they need to thrive, excellence is achieved. Join us and get ready to be the best version of yourself.

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