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Call Listener Jobs in Cleveland, TN (NOW HIRING)

CarMax, Inc.

Sales Consultant FT/PT

Chattanooga, TN · On-site

$7.75 - $20/hr

Deliver an exceptional experience by listening actively and providing clear, honest information ... Join us in creating a better future- for our company, our customers, and the communities we call ...

mcr

Housekeeper

Chattanooga, TN · On-site

$12.75 - $16.50/hr

Listening, Conflict Resolution: Must be effective at listening to, understanding, clarifying, and ... Call Outs: Provide sufficient notice as directed by your supervisor when calling out for a ...

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Call Listener information

See Cleveland, TN salary details

$9

$14

$20

How much do call listener jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call listener in Cleveland, TN is $14.99, according to ZipRecruiter salary data. Most workers in this role earn between $12.88 and $16.11 per hour, depending on experience, location, and employer.

What does a call listener do?

A Call Listener is responsible for monitoring and evaluating phone calls, typically within customer service or call center environments. Their main tasks include listening to recorded or live calls to assess the quality of customer interactions, ensuring compliance with company policies, and identifying areas for improvement. Based on their evaluations, they provide feedback to staff and help develop training programs. This role is important for maintaining customer satisfaction and upholding service standards.

What are the key skills and qualifications needed to thrive as a call listener, and why are they important?

To thrive as a Call Listener, you need strong active listening, attention to detail, and communication skills, often supported by a high school diploma or equivalent. Familiarity with call center software, customer relationship management (CRM) systems, and basic computer proficiency is typically required. Patience, empathy, and the ability to remain calm under pressure are crucial soft skills in this role. These abilities ensure accurate information capture, provide support to callers, and contribute to positive customer or client experiences.

What are some common challenges faced by call listeners, and how can they effectively manage them?

Call Listeners often encounter challenges such as handling emotionally charged conversations, maintaining focus during long shifts, and accurately recording information under time constraints. To manage these challenges, it's important to develop strong active listening skills, practice self-care to avoid burnout, and utilize organizational tools or templates for note-taking. Regular team debriefings and support from supervisors also help Call Listeners process difficult calls and continuously improve their performance.

What is the difference between Call Listener vs Call Center Agent?

AspectCall ListenerCall Center Agent
Primary RoleMonitoring and analyzing calls for quality assuranceHandling customer inquiries and providing support
Required SkillsActive listening, communication, analytical skillsCommunication, problem-solving, customer service
Work EnvironmentCall monitoring rooms, quality assurance departmentsCall centers, customer service departments
CertificationsNone typically required, but quality assurance training helpfulCustomer service certifications often preferred

While Call Listeners focus on monitoring and evaluating calls to ensure quality standards, Call Center Agents directly interact with customers to resolve issues and provide assistance. Both roles are essential in customer service operations but differ in responsibilities and daily tasks.

What are popular job titles related to Call Listener jobs in Cleveland, TN?

For Call Listener jobs in Cleveland, TN, the most frequently searched job titles are:

What job categories do people searching Call Listener jobs in Cleveland, TN look for?

The top searched job categories for Call Listener jobs in Cleveland, TN are:

What cities near Cleveland, TN are hiring for Call Listener jobs?

Cities near Cleveland, TN with the most Call Listener job openings:

Call Listener jobs near you
Infographic showing various Call Listener job openings in Cleveland, TN as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 73% Full Time, 20% Part Time, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $31,172 per year, or $15 per hour.

Pizza Delivery Driver - Up to $18-$20 hr - Anytime (05487) Full/Part time

Domino's

Cleveland, TN • On-site

$18 - $20/hr

Full-time

Re-posted 7 days ago

Domino's rating

4.8

Company rating: 4.8 out of 10

Based on 1,943 frontline employees who took The Breakroom Quiz

20th of 24 rated food delivery companies

Job description

Company Description
Welcome to Knox Pizza, LLC doing business as Domino's! Operating stores in Chattanooga, Knoxville, Roanoke and points in-between. Since the start of 2019, we have grown our number of locations by over 400%! We can do that because we are a people first company. Our team drives our ability to create memorable customer experiences. Without a great team that is having fun, looking to excel, and wanting to win, we can't meet our customers' expectations. Due to our growth, we can give more opportunities to more team members, helping to create the next generation of leaders. Are you going to be part of that team?
Job Description
Come join a great team, with flexible scheduling and fun, where you get to listen to your favorite podcast or music while you deliver great experiences to our customers. With our state-of-the-art, industry leading app, know what you need to take where, using your favorite map on your phone. This helps you be more efficient which allows you to take more deliveries per hour than other delivery places, increasing your tips! Tips and mileage paid nightly.
We will teach you everything you need to know, how to be a great Domino's Delivery person, how to assist customers in store, and how to make our great products. Take home tips and mileage nightly!
Are you looking for more than a job? 90% of our franchisees in the U.S. started delivering pizzas! Make some extra cash now, make it a career later.
Allow us to text you when you apply! No one answers a call from someone they don't know, let us text you to start the conversation.
Qualifications
  • Ability to smile and have fun
  • Clean background check
  • Over 18 with 1 year safe driving history
  • Working and reliable vehicle
  • Valid vehicle insurance
  • Eligible to work in the USA
  • Currently residing near store location

Additional Information
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we "Put our People First" by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the "Power of Possible" to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!

What Domino's employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Domino's logo

About Domino's

Sourced by ZipRecruiter

Since 1960, we've grown from just one store to become the #1 pizza company in the world. To get there and continue to go above and beyond, it takes persistent passion, incredible vision, and bold thinking. It takes every one of our employees feeling like they have pizza sauce running through their veins. What's life like at Domino's Whatever your role at Domino’s, you’ll find life here is exciting, enormously fun, and always asks you to think on your feet. If you bring your passion, drive, and a purpose to perform, there are real growth opportunities across the brand. Many people find that what starts as a day job becomes a fulfilling career, surrounded by amazing people who make sure each new day tops the last. That’s what we mean by the power of possible. We are made better together In a Domino’s corporate job, our leaders work hard to create a level playing field where corporate team members can succeed, innovate, and above all, feel like they belong. See how different backgrounds make us better, and how your unique talents could power what’s possible in a Domino’s corporate career.

Industry

Food and beverage stores, real estate and food services and drinking places

Company size

10,000+ Employees

Headquarters location

Ann Arbor, MI, US

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