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Call Centre Staff Jobs (NOW HIRING)

Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...

Call Center Staff ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff. Requirements: * US Citizenship REQUIRED * A minimum of one year of experience in a medical ...

CALL CENTER CLERK

Jonesboro, AR · On-site

$15.50 - $20/hr

Call Center Staff Education: High school education or equivalent. Experience: One year food service experience in a hospital food service similar to SBRMC. Diet office or patient diet experience ...

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance ...

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance ...

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance ...

Call Center Manager

San Rafael, CA · On-site

$75K - $89K/yr

Appropriately staff the call center. * Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance ...

The Team Lead will supervise the call center staff and aid members in their financial needs. They will supervise the workflow and performance of the call center staff through training, coaching and ...

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Infographic showing various Call Centre Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

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Re-posted 17 days ago


Job description

Call Center Staff

ITCON Services is seeking to hire a motivated and knowledgeable Call Center Staff.

Requirements:

  • US Citizenship REQUIRED
  • A minimum of one year of experience in a medical/hospital call center
  • A minimum of one year experience in triage, care management, motivational interviewing, and crisis counseling
  • Fluent in English and/or Spanish, both oral and written
  • Ability to handle inquiries and requests in a courteous and professional manner
  • Ability to listen to and empathize with Service members, Veterans, and others and acknowledge their concerns
  • Ability to gather information to determine a Service member, Veteran, or family member's needs, as well as apply problem-solving skills, and resolve the inquiry/request effectively
  • Ability to communicate information clearly, accurately, and completely
  • Ability to record all pertinent information accurately and efficiently
  • Ability to handle crisis and abusive calls in a professional and effective manner
  • Ability to control the pace and flow of the inquiry/request and manage call time effectively

At ITCON, we offer competitive compensation, paid training and development opportunities, healthcare benefits that start on your first day, work-life balance, and the opportunity to work alongside an amazing and growing team.