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Call Centre Coordinator Jobs (NOW HIRING)

TARLANI Healthcare

Call Center Coordinator

Montrose, CA · On-site

$21 - $25/hr

Job Summary The Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring ...

Community Care of North Carolina

Call Center Coordinator

$19.75 - $26.50/hr

Call Center Coordinator From the mountains to the coast, from large cities to small towns, Community Care of North Carolina is transforming health care. Informed by statewide data and predictive ...

YMCA of Greater Dayton

Call Center Coordinator

Dayton, OH · On-site

$16 - $19.20/hr

Call Center Coordinator Association Services Office, Dayton, OH Full-Time/Non-Exempt $16.00-$19.20/Hourly This position requires an in-office presence. Hours are 11:30am-8:30pm Position Summary:

Cincinnati Animal CARE

Call Center Coordinator

Cincinnati, OH · On-site

$17.25 - $22.50/hr

Call Center Coordinator Reports to Senior Shelter Manager Join the Team at Cincinnati Animal CARE At Cincinnati Animal CARE (CAC), we do work that matters. Every day, our team protects animals ...

Dallas IVF

Call Center Coordinator

Beverly Hills, CA · On-site

Reproductive Partners Medical Group is looking for a full-time Call Center Coordinator to join our growing team at our Beverly Hills/Los Angeles location. This is an opportunity to work in the ...

IVY FERTILITY

Call Center Coordinator

Beverly Hills, CA · On-site

$19 - $22/hr

Reproductive Partners Medical Group is looking for a full-time Call Center Coordinator to join our growing team at our Beverly Hills/Los Angeles location. This is an opportunity to work in the ...

Dallas IVF

Call Center Coordinator

Beverly Hills, CA · On-site

$19 - $22/hr

Reproductive Partners Medical Group is looking for a full-time Call Center Coordinator to join our growing team at our Beverly Hills/Los Angeles location. This is an opportunity to work in the ...

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Call Centre Coordinator information

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$27K

$55.3K

$75.5K

How much do call centre coordinator jobs pay per year?

As of Sep 9, 2026, the average yearly pay for call centre coordinator in the United States is $55,347.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,000.00 and $68,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Call Centre Coordinator jobs?

Cities with the most Call Centre Coordinator job openings:

What are the most commonly searched types of Call Centre jobs?

The most popular types of Call Centre jobs are:

What states have the most Call Centre Coordinator jobs?

States with the most job openings for Call Centre Coordinator jobs include:

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For Call Centre Coordinator jobs, the most frequently searched job titles are:

Infographic showing various Call Centre Coordinator job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $55,347 per year, or $26.6 per hour.

Call Center Coordinator

Montrose, CA • On-site

TARLANI Healthcare
Health Care and Social Assistance • 201 - 500 employees
Learn more about TARLANI Healthcareexternal

$21 - $25/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 29 days ago

Job description

Job Summary

The Call Center Coordinator is responsible for managing a high volume of incoming and outgoing calls, assisting patients and healthcare professionals, resolving concerns, and ensuring requests are handled accurately and promptly.

The position requires excellent communication, customer service, critical-thinking, and multitasking skills.

Key Responsibilities

• Receive high volume of inbound calls as well as make outbound calls to existing patients.
• Ensure screening all calls to quickly identify the caller’s needs and efficiently provide the
most effective solutions.
• Effectively use critical thinking skills to solve problems for callers (patients, hospital staff,
PCP office staff....) while consistently using the highest level of customer service;
troubleshoot any urgent calls and situations.
• Follow communication ‘scripts’ when handling different topics.
• Proactively gain and maintain a full understanding of Tarlani’s portfolio of products and
services.
• Create and maintain a patient satisfaction log (feedback – complaints, compliments).
• Maintain positive attitude and empathy when working with colleagues and patients.
• Create/maintain a log for calls received and categorize them based on the nature of the calls.
• In collaboration with the IT department, gather data, prepare call center dashboard (report)
and present it to the line manager.
• Ensure Call Center compliance with Tarlani policies and procedures.
• Ensure that all requests for services are responded to in an appropriate and timely manner.
• Attend and participate in all in-service training as necessary.
• Comply with all Company policies and procedures as applicable.
• Other duties as assigned.

Position Details

Years of Experience
• Minimum of two years of experience as a Call Center Coordinator preferred.
• Two (2) years’ experience in a healthcare setting OR BA Degree from accredited university in a
health-related field; plus, one (1) year experience in a healthcare setting is preferred.

Other requirements

• Bilingual English/Spanish preferred.
• Strong phone and verbal communication skills with active listening.
• Proficiency in MS Office packages.
• Strong ability to multi-task, set priorities and manage time effectively.
• Superb customer service skills – ability to handle diverse customers.
• Able to exercise independent judgment and initiative.
• Work with minimum supervision.
• Experience using Synergy EMR and/or other Electronic Medical Record databases is a plus.

Job Type: Full-time
Pay: $21.00–$25.00 per hour

Schedule

  • 8-hour shift

  • Day shift

  • Evening shift

  • Weekends as needed

Benefits

  • 401(k)

  • Dental insurance

  • Employee assistance program

  • Health insurance

  • Paid time off

  • Vision insurance