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Call Centre Staff Jobs (NOW HIRING)

Fccu

Call Center Team Lead

Houston, TX · On-site

The Team Lead will supervise the call center staff and aid members in their financial needs. They will supervise the workflow and performance of the call center staff through training, coaching and ...

Verida Inc

Call Center Supervisor - WI

Villa Rica, GA · On-site

Supervises and develops frontline call center staff in accordance with company policies, procedures, contractual requirements, and performance standards. Partners with management to achieve ...

TransCore

Call Center Manager

Union, NJ

$80K - $99K/yr

Supervise, coach, and develop call center staff to meet performance goals * Monitor key performance indicators (KPIs) such as call volume, response time, and customer satisfaction * Implement and ...

St. Bernards Healthcare

CALL CENTER CLERK

Jonesboro, AR

$13.50 - $16.50/hr

The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal orders into Stella, verifying the accuracy of patient ...

St. Bernards Healthcare

CALL CENTER CLERK

Jonesboro, AR · On-site

$13.50 - $16.50/hr

The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal orders into Stella, verifying the accuracy of patient ...

St. Bernards Healthcare

CALL CENTER CLERK

Jonesboro, AR · On-site

$13.50 - $16.50/hr

The Call Center staff is responsible for handling patient room service orders. The Call Center staff answers patient calls and enters meal orders into Stella, verifying the accuracy of patient ...

TransCore

Call Center Manager

NJ · On-site

$80K - $99K/yr

Supervise, coach, and develop call center staff to meet performance goals * Monitor key performance indicators (KPIs) such as call volume, response time, and customer satisfaction * Implement and ...

Group O

Call Center IT Technician

Milan, IL · On-site

Responsibilities : • Provide timely and effective technical support to call center staff for hardware, software, and network-related issues. • Install, configure, and maintain computer systems ...

Group O

Call Center IT Technician

Milan, IL · On-site

$16.50 - $17.50/hr

Provide timely and effective technical support to call center staff for hardware, software, and network-related issues. * Install, configure, and maintain computer systems, telephony equipment, and ...

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Infographic showing various Call Centre Staff job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 1% Temporary, and 5% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution.

Call Center Team Lead

Houston, TX • On-site

Fccu
See more jobs at Fccuexternal

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 21 days ago

Job description

We are currently seeking a Call Center Team Lead to work on-site at our Corporate Headquarters (NW Houston). The Team Lead will supervise the call center staff and aid members in their financial needs. They will supervise the workflow and performance of the call center staff through training, coaching and performance evaluations and assist the department with complex/escalated calls and work with Call Center management to manage all department activities, including meeting or exceeding established goals. The qualified candidate must have three to five years of Call Center or related experience, supervisory experience is preferred. Rotating Saturdays are required.
Minimum Qualifications:
Education

  • High School graduate or GED equivalent or equivalent work experience.
Experience
  • Minimum of three years of call center or related experience
  • Supervisory experience is strongly preferred
Preferred Certifications
  • None
Join the First Community Credit Union Team
First Community Credit Union is seeking talented professionals to join our growing team across 14 branch locations and corporate offices serving the Houston, Dallas/Fort Worth, San Antonio, and Austin markets. As a progressive financial institution with more than $3 billion in assets and over 190,000 members, we are committed to delivering exceptional service while investing in the growth and success of our employees.
We offer a comprehensive benefits package designed to support your financial, physical, and personal well-being, including:
  • Medical, dental, and vision insurance
  • Short-term and long-term disability coverage
  • Company-paid life insurance
  • Generous paid time off
  • Paid volunteer time
  • 401(k) plan with an exceptional company match
  • Health and Wellness Program
  • Employee Activity Club

Founded more than 70 years ago serving employees of Spring Branch Independent School District, First Community has grown into one of Texas' leading credit unions, serving members across 41 counties while remaining committed to our core philosophy of People Helping People. We combine innovative digital banking solutions with personalized service, providing our members access to industry-leading online and mobile banking tools, enhanced security features, and a full range of financial products and services.
At First Community, you'll find opportunities to grow your career, make a meaningful impact in the communities we serve, and work alongside a team that values collaboration, innovation, and member service.
Join us and become part of an organization that's making a difference in the lives of our members every day.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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