ZipRecruiter

Log In

1

Call Centers Jobs (NOW HIRING)

Addison Group

Call Center Agent

Palatine, IL · On-site

$20 - $21/hr

Experience in industries such as banking, insurance, collections, fraud prevention, call centers, or similar customer-focused roles preferred. * Strong verbal and written communication skills.

Bedford Stuyvesant Family Health Center

Be Seen First

Call Center Agent

Brooklyn, NY · On-site

$20/hr

Previous experience with call centers and healthcare services a plus. * Experience with electronic medical records (EMR/EHR) preferred. * High School Diploma or Equivalent required Hourly rate: $20 ...

Getaway 4 Less LLC

Call Center Representative

Sevierville, TN · On-site

$14 - $17.50/hr

Previous experience in call centers, sales, or customer-facing roles * A track record of exceeding sales targets and KPIs Perks: * Dynamic, fast-paced work environment with a team that celebrates ...

Glidewell Dental

Collections Call Center

Irvine, CA · On-site

$22/hr

Communicates and follows up with internal call centers, supervisors, and department managers regarding customer accounts and discrepancies. * Provides administrative support and excellent customer ...

previous pagenext page

Showing results 21-40

All JobsBusiness JobsCall Centers Jobs

Call Centers information

See salary details

$10

$17

$25

How much do call centers jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for call centers in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What is a call center?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

How to start working at a call center?

To start working at a call center, you should research available job openings, prepare a resume highlighting communication and customer service skills, and apply online or in person. Many positions require a high school diploma or equivalent and may involve training on specific call center software and protocols. Good communication skills and a professional demeanor are essential for success in this role.
More about Call Centers jobs

What cities are hiring for Call Centers jobs?

Cities with the most Call Centers job openings:

What states have the most Call Centers jobs?

States with the most job openings for Call Centers jobs include:

What job categories do people searching Call Centers jobs look for?

The top searched job categories for Call Centers jobs are:

Call Centers jobs near you
Infographic showing various Call Centers job openings in the United States as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, and 6% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.

(Onsite Only) Customer Service Representative

Endicott Call Centers

Ocala, FL • On-site

$16/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 6 days ago

Job description

** Do Not apply to this opportunity if you are not able to work Onsite at our Ocala, FL Office**
We want YOU to see YOUR future with us!
ARE YOU: R=Resourceful I=Independent G=Goal Oriented H=Helpful T=Tenacious
Then YOU are the RIGHT FIT FOR US!
With over 50 years in the business, we strive to promote from within and create a positive impact for our team members and the many customers we serve!
Ansafone has been named one of the Top 100 Companies for Remote Jobs list by Flex Jobs
Don't just take our word for it, here are a few examples of what our team members are saying about us:
"Awesome Leadership and Teamwork"
"It's awesome being part of this amazing team"
We are currently accepting applications and seeking self-motivated, professional, upbeat, friendly individuals to join our fast-paced call center. We have opportunities for you to work onsite in our office in Ocala, Florida!
Does this sound like you?
  • Do you enjoy taking inbound or making outbound calls?
  • Do you enjoy helping others and finding solutions?
  • Are you passionate about learning new things?
  • You thrive working within a diverse team in an inclusive culture?
  • Would you LOVE a flexible schedule?

We are looking for Candidates with the following attributes, skills, and qualifications:
  • Must be able to work in our Ocala, FL Office
  • Must have a high school diploma or GED
  • Must be able to pass a post offer/pre-employment background check and drug screen
  • Computer skills in a windows-based environment.
  • Able to type at a minimum 25-30 words per minute
  • Able to demonstrate integrity, honesty, and a strong work ethic
  • Punctual, with great attendance.
  • Ability to multi-task while maintaining efficiency and composure.

Our Benefits & Pay
  • 14 Days Paid Training

Training Hours Below:
  • Mon-Fri 10am-6pm EST
  • Family Oriented Team
  • FLEXIBLE SCHEDULE
  • PTO
  • Medical, Vision and Dental
  • Company matching 401K plan
  • Employee Assistance Program
  • Short- and long-term disability
  • Life Insurance options
  • Starting pay: $16.00 an hour

READY TO START YOUR NEW CAREER! APPLY TODAY!
Equal Employment Opportunity
Please note that Ansafone Contacts Centers, LLC ("Ansafone") is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity/expression, national origin, disability, or protected veteran status.
No Unauthorized Referrals from Recruiters & Vendors
Please note that Ansafone Contacts Centers, LLC ("Ansafone") and any of its affiliated companies does not seek or accept unsolicited resumes or offers from third party recruiters or staffing agencies associated with any published or unpublished employment opportunities. Any unsolicited information sent to Ansafone will be considered as unencumbered and free from any fee or charge whatsoever. Only members of our Human Resources Team have the authority to engage or authorize recruiting services, which must be agreed upon before any resume or offer is received.
Fraudulent Employer/Job Posting Warning and Disclaimer
Please note that Ansafone Contacts Centers, LLC ("Ansafone") makes no representations or guarantees regarding employment opportunities listed on any third-party website. To protect against fraudulent employer/job posting scams, applicants should take the necessary precautions when interviewing for and accepting employment positions.
Applicants should never provide their Personal identification numbers including but not limited to social security number (SSN), passport number, driver's license number, taxpayer identification number, financial account number, or credit card number, birthdates, or other private information when communicating with prospective employers or responding to employment opportunities online. Job applicants are invited to contact Ansafone through our website to verify the authenticity of any employment opportunities.
Accommodation Request for the Application Process
Ansafone Contact Centers is committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation to participate in the application, interview, or selection process due to a disability, please let us know so we can discuss your needs and provide appropriate assistance.
To request an accommodation, please contact our Human Resources team at recruiting@ansafone.com as early as possible before your scheduled interview or assessment. All accommodation requests will be handled confidentially and in accordance with applicable laws.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Apply