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Call Centers Jobs (NOW HIRING)

Call Center Representative - On Site

East Haven, CT ยท On-site

$16 - $20/hr

If you have a passion for healthcare, excellent communication skills, and experience in medical call centers, we invite you to become a vital part of our growing organization. Key Responsibilities ...

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Call Center Agent

Miami, FL ยท On-site

$14.25 - $19/hr

Experience specifically in healthcare services or medical call centers. * Knowledge of healthcare terminology and patient privacy regulations such as HIPAA. * Proficiency with customer relationship ...

Call Center Agent

Miami, FL ยท On-site

$14.25 - $19/hr

Experience specifically in healthcare services or medical call centers. * Knowledge of healthcare terminology and patient privacy regulations such as HIPAA. * Proficiency with customer relationship ...

Call centers * Retail sales * Hospitality * Customer-facing roles * High-volume service environments You are: * Goal-driven and competitive * Comfortable working toward metrics and performance ...

TCM Extender - Call Center

Greenville, NC ยท On-site

$14.75 - $19.25/hr

... call centers, or care coordination is a plus Why You'll Love Working Here Competitive pay Comprehensive benefits Paid training Opportunities for career growth Supportive leadership and a ...

Call Center Agent (CSR)

Aliso Viejo, CA ยท On-site

$20 - $25/hr

Call Center Agent (CSR) Job Location: Aliso Viejo, CA Position Type: Regular Full-Time, Direct ... S., with over ninety centers across six states including California, Oregon, Arizona, Texas, and ...

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Call Centers information

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How much do call centers jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for call centers in the United States is $17.22, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $18.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by call center agents, and how can they overcome them?

Call center agents often encounter challenges such as handling high call volumes, managing difficult customers, and meeting strict performance targets. To overcome these, agents benefit from strong communication skills, patience, and effective stress management techniques. Many centers provide ongoing training and support, including access to knowledge bases and team leaders, to help agents resolve issues efficiently and maintain customer satisfaction. Building rapport with colleagues and utilizing available resources can also make the work environment more collaborative and supportive.

What are call centers?

Call centers are centralized offices or facilities where customer service representatives handle inbound and outbound telephone calls on behalf of a company or organization. They are commonly used for customer support, telemarketing, technical assistance, and handling inquiries or complaints. Call centers use specialized software and telecommunication systems to manage large volumes of calls efficiently, ensuring customers receive timely assistance. Many companies rely on call centers to maintain high levels of customer satisfaction and streamline communication with clients.

What are the key skills and qualifications needed to thrive in a call center role, and why are they important?

To thrive in a call center role, you typically need strong communication skills, problem-solving abilities, and at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes specific product knowledge is often required. Patience, active listening, and the ability to remain calm under pressure are crucial soft skills for excelling in customer interactions. These competencies ensure effective service delivery, high customer satisfaction, and efficient resolution of issues in a fast-paced environment.

How can I make 2000 a week working from home?

Call center agents working from home can earn $2,000 or more per week by handling high-volume customer service, sales, or technical support calls, often through commission or performance bonuses. Achieving this income typically requires strong communication skills, experience, and working during peak hours or high-demand periods. Some roles may also involve specialized knowledge or certifications to increase earning potential.

What qualifications do I need to work in a call centre?

To work in a call centre, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential; some roles may require familiarity with specific software or certifications in customer service. Prior experience is often preferred but not always required for entry-level positions.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management may also offer higher compensation, especially with relevant experience and certifications.

What is the difference between Call Centers vs Customer Service Representatives?

AspectCall CentersCustomer Service Representatives
Work EnvironmentLarge, centralized facilities handling high call volumesVaries; can be in call centers, retail, or office settings
Required SkillsCommunication, problem-solving, multitaskingCommunication, patience, product knowledge
Employer & Industry UsageCustomer support, telecommunication, tech companiesRetail, banking, healthcare, tech
CertificationsOften none required; some roles may need trainingCustomer service training, product certifications

Call Centers are large facilities focused on handling high volumes of customer calls, often for multiple clients. Customer Service Representatives work in various environments, providing direct support to customers. While both roles require strong communication skills, call centers emphasize efficiency and volume handling, whereas customer service reps focus on personalized support. Understanding these differences helps job seekers find the right fit for their skills and career goals.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Centers jobs
What cities are hiring for Call Centers jobs? Cities with the most Call Centers job openings:
What states have the most Call Centers jobs? States with the most job openings for Call Centers jobs include:
Infographic showing various Call Centers job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, 17% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $35,810 per year, or $17.2 per hour.
Call Center Representative - On Site

Call Center Representative - On Site

GeBBS Healthcare Solutions

East Haven, CT โ€ข On-site

$16 - $20/hr

Full-time

Posted 11 days ago


Job description

Join CPa Medical Billing, a leading provider of medical billing services, as a Call Center Representative on site in our East Haven, CT office. We are committed to delivering exceptional support to healthcare providers and patients alike. If you have a passion for healthcare, excellent communication skills, and experience in medical call centers, we invite you to become a vital part of our growing organization.
Key Responsibilities:
- Handle inbound and outbound calls related to medical billing inquiries, patient account questions, and provider support
- Assist healthcare providers and patients with billing issues, insurance claims, and payment processing
- Document all interactions accurately in the electronic health record (EHR) systems
- Collaborate with team members to resolve complex billing and account issues efficiently
- Maintain up-to-date knowledge of medical billing procedures, insurance policies, and compliance standards
- Ensure high levels of customer satisfaction through professional and empathetic communication
Requirements
Skills and Qualifications:
- Minimum of 1 year of experience in a medical call center environment
- Strong communication and interpersonal skills
- Experience navigating patient management systems
- Ability to multitask and manage time effectively in a fast-paced environment
- Excellent problem-solving skills and attention to detail
- Ability to work independently and as part of a team