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Call Center Jobs in Spring, TX (NOW HIRING)

Corporate Office

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

Typhoon Texas Waterpark

Call Center Representative

Katy, TX

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

Pyek Group

Call Center Representative

Katy, TX

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

PYEK

Call Center Representative

Katy, TX

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

Cowabunga Vegas

Call Center Representative

Katy, TX · On-site

$14.75 - $18.25/hr

Use effective problem-solving skills to help customers resolve issues on the first call as quickly and efficiently as possible. * Respond to inquiries with wholly accurate information or know how to ...

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How much do call center jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center in Spring, TX is $15.94, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $17.12 per hour, depending on experience, location, and employer.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn significantly higher salaries than entry-level positions. These roles often require experience, leadership skills, and knowledge of call center software and processes.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Spring, TX? The most popular types of Call Center jobs in Spring, TX are:
What are popular job titles related to Call Center jobs in Spring, TX? For Call Center jobs in Spring, TX, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Spring, TX look for? The top searched job categories for Call Center jobs in Spring, TX are:
What cities near Spring, TX are hiring for Call Center jobs? Cities near Spring, TX with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Spring, TX as of May 2026, with employment types broken down into 2% As Needed, 74% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,154 per year, or $15.9 per hour.

Call Center Agent (Bilingual Spanish)

Asian American Health Coalition

Houston, TX • On-site

$15/hr

Full-time, Part-time

Posted 27 days ago

Job description

Description:

POSITION TITLE: Call Center Agent

LOCATION: HOPE Health and Wellness Center

REPORTS TO: Call Center Team Lead

EDUCATION: High School Diploma or GED; Associate degree preferred

WORK EXPERIENCE: 2 years or more in healthcare preferred

SALARY RANGE: Starting at $15.00/hour

FLSA STATUS: Hourly – Non-Exempt

POSITION TYPE: Part-Time

LANGUAGE: Fluent in English; Bilingual in English and Spanish, Mandarin, or Vietnamese is required


HOPE Clinic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.


JOB SUMMARY:

Under general supervision, the Call Center Agent will be responsible for professionally responding to telephone inquiries from callers and ensuring patient satisfaction by providing quality service, identifying patient needs and assisting them with issues/concerns related to health care issues.


MAJOR DUTIES & RESPONSIBILITIES:

  • Answer telephone promptly and in a polite and professional manner;
  • Obtain and enter accurate demographic information into eClinical Works;
  • Schedule appointments properly and inform patient of items to bring to appointment;
  • Answer questions and offer other information, as requested, to provide patient-focused service and a positive impression of the organization;
  • Act as a liaison for the patients of the clinic;
  • Direct calls to other departments as necessary;
  • Use sound judgment when handling calls, especially with irate patients;
  • Understand when to escalate calls to medical personnel/physicians/managers;
  • Positively contribute to staff morale and corporate culture;
  • Ensure that work assignments and information gathered from day to day work is not shared with anyone and protects all patient and agency information. Is knowledgeable of and maintains HIPAA standards of privacy and confidentiality;
  • Ensure that our patients get the best possible care;
  • Contact patients for required programs;
  • Follow up with rescheduling missed appointments as assigned;
  • Attend on-site/off-site community engagement activities and on-site/off-site clinic events as needed;
  • Perform other duties as assigned to support HOPE Clinic’s Mission, Vision, and Values.
Requirements:

QUALIFICATION REQUIREMENTS:

  • Ability to communicate effective on the telephone;
  • Ability to relate to patients with diverse educational, socioeconomic, and ethnic backgrounds;
  • Strong written and oral communication skills;
  • Strong customer service skills;
  • Ability to handle confidential and sensitive information;
  • Insurance and medical experience preferred;
  • Proficient in use of computers and software programs;
  • Must be detailed oriented and able to handle multi-tasks;
  • Office equipment (e.g., computer, copier);
  • Must be able to handle multiple tasks, complexity, and diversity of customers.


EDUCATION and/or EXPERIENCE:

High School diploma or GED is required; Associates Degree is preferred. Experience in the medical field or prior call center experience is preferred.


OTHER SKILLS and ABILITIES:

  • Bilingual (Mandarin or Vietnamese with English) is required;
  • Above average skills in language ability as well as public speaking and writing;
  • Must have good transportation and a valid Texas Driver’s license.