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Call Center Jobs in Calgary, AB (NOW HIRING)

Miratech

Genesys Cloud Architect

Calgary, AB · Remote

Proven experience in designing and delivering large-scale cloud contact center solutions * Strong knowledge of: IVR, call flows, and routing strategies; Omnichannel solutions (voice, chat, email ...

Reliable Parts

Counter Sales Representative

Calgary, AB · On-site

$18 - $20/hr

When customers call our store, you answer the phone in a timely manner in order to provide ... If yes, you might just be perfect for this position with our distribution center! WORK SCHEDULE ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You handle mail, clinic phone lines, and voicemails, and make sure to call patients to confirm ...

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All JobsCall Center JobsCall Center Jobs in Calgary, AB

Call Center information

See Calgary, AB salary details

$7

$17

$33

How much do call center jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for call center in Calgary, AB is $17.49, according to ZipRecruiter salary data. Most workers in this role earn between $12.02 and $18.03 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What call center job pays the most?

The highest-paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations directors, which can earn six-figure salaries. Specialized roles like technical support or sales with performance bonuses may also offer higher compensation, especially in industries like technology or finance. Advanced skills, certifications, and experience often lead to higher pay in this field.
More about Call Center jobs

What are the most commonly searched types of Call Center jobs in Calgary, AB?

The most popular types of Call Center jobs in Calgary, AB are:

What are popular job titles related to Call Center jobs in Calgary, AB?

For Call Center jobs in Calgary, AB, the most frequently searched job titles are:

What job categories do people searching Call Center jobs in Calgary, AB look for?

The top searched job categories for Call Center jobs in Calgary, AB are:

What cities near Calgary, AB are hiring for Call Center jobs?

Cities near Calgary, AB with the most Call Center job openings:

Call Center jobs near you
Infographic showing various Call Center job openings in Calgary, AB as of August 2026, with employment types broken down into 75% Full Time, 23% Part Time, and 2% Temporary. Highlights an 81% In-person, 5% Hybrid, and 14% Remote job distribution, with an average salary of $36,371 per year, or $17.5 per hour.

Veterinary Assistant, Surgery, Western Veterinary Specialist and Emergency Centre

VCA Animal Hospitals

Calgary, AB • On-site

Full-time

PTO

Posted 4 days ago

VCA Animal Hospitals rating

6.2

Company rating: 6.2 out of 10

Based on 660 frontline employees who took The Breakroom Quiz

27th of 52 rated veterinary

Job description

Veterinary AssistantLocation: Calgary, ABDepartment: SurgerySchedule: 40-hour, 4 day/week compressed work week.

Western Veterinary Specialists and Emergency Centre is welcoming a full-time Surgery and pack roomVeterinary Technician Assistant to join our dedicated and dynamic pet health care team. Western is a 24-hour emergency and referral specialty hospital. We are committed to supporting pet owners and the veterinary community by providing the highest level of emergency and referral care.

Our team members are passionate about pets and their people.

The ideal candidate will be energetic, self-motivated, outgoing and possess strong organizational skills. Western is a fast-paced environment, so the ability to multitask is essential. Strong interpersonal skills are necessary to thrive in our strongly team-based environment. Previous or equivalent veterinary experience is preferred.

The primary role of the Surgery Animal Health Tech Assistant is to assist the AHTs and Veterinarians with daily tasks and patient care.

  • Perform proper restraint techniques when assisting AHT's and veterinarians assess and treat patients

  • Assist veterinarians and AHT's while they collect samples and take radiographs

  • Aide in the preparation for surgery and other procedures

  • Help to maintain the hospital treatment areas and ensure general cleanliness

  • Administration duties including client call backs, filing and faxing

  • Clean surgical suites and autoclave instruments

What We Can Offer You

  • Competitive compensation that reflects your skills, experience, and the role.

  • RRSP Employer Group Match Program (5%) to help you save for the future.

  • Paid time off for continuing education, vacation, sick days, and personal wellness days.

  • Annual CE Allowance.

  • Benefits: Minimum 24 hours per week for eligibility, with flexible options.

  • Paid annual certification memberships and uniform allowance.

  • Mental health support tools and resources: Virtual health care (telemedicine), Employee Assistance Program (EAP), and digital wellness tools supporting mindfulness, sleep, and physical fitness.

  • Various career development pathways.

  • Generous personal pet care discounts and lifestyle perks, including exclusive shopping discounts and access to a wellness app

Our Story

VCA Canada is a network of veterinary hospitals, with our head office in Calgary, Alberta, committed to positively impacting pets, people, and local communities for nearly 45 years. We have compassion for the neighbourhoods we serve and every pet within them, not just those we see in our hospitals. Every VCA Canada hospital location takes pride in its legacy of excellence, earning the trust of pet owners by delivering the highest quality of medicine to keep pets happy and healthy.
In 2017, VCA Canada became part of the Mars Veterinary Health family of brands, solidifying an even stronger commitment to ensuring the strength and stability of the veterinary profession and our commitment to pet parents nationwide. VCA Canada is also passionate about providing an industry-leading Associate experience to over 4,000 Canadians employed across the country. In 2026, for the third year in a row, we were named one of Alberta's Top Employers, which recognizes organizations whose head offices are located within the province and lead their industries in offering exceptional places to work. Additionally,we were selected as one of Canada's Top Employers for Young People 2026, which recognizes employers across Canada that lead their industries in offering exceptional places to work and programs for young people starting their careers.Most recently, we received 2026 Great Place to Work Certification Canada.

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If you are a current associate, you need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

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