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Call Center Jobs in Appleton, WI (NOW HIRING)

AriensCo

Workforce Development Trainer

Brillion, WI · On-site

$26/hr

Brillion Early Learning Center * 10% tuition discount at KinderCare Learning Centers nationwide **Excludes Brillion Early Learning Center * Onsite health clinic with Bellin Health **Brillion Campus ...

Schneider

Recruiting Representative

Green Bay, WI

Recruiting Representative Work model:On-Site Location:Green Bay, WI, USA Shift:First shift Job level:Individual Contributor Schedule:Full time; Monday-Friday, 9 a.m. - 6 p.m. Apply now Get job alerts ...

Byrider

Collections Specialist

Appleton, WI

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Byrider

Collections Specialist

Appleton, WI · On-site

$50K - $70K/yr

College Ave. - Appleton, WI 54914 Collections Account Manager (Consumer Finance) Do you have a background in sales, customer retention, call center, collections, or a related field? Would you enjoy ...

Cox Fleet

Mobile Trailer Mechanic II - Variable

De Pere, WI · On-site

$20.75 - $28.25/hr

We are supported by a 24/7 in-house call-center and provide scheduled maintenance services and unscheduled services to fleets anywhere, anytime. JOB SUMMARY To support growth of the company, Cox ...

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Showing results 41-60

All JobsCall Center JobsCall Center Jobs in Appleton, WI

Call Center information

See Appleton, WI salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for call center in Appleton, WI is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.75 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Appleton, WI? The most popular types of Call Center jobs in Appleton, WI are:
What are popular job titles related to Call Center jobs in Appleton, WI? For Call Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Appleton, WI look for? The top searched job categories for Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Call Center jobs? Cities near Appleton, WI with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,353 per year, or $17.5 per hour.

Outside Sales Representative - No Cold Calling

Feldco Factory Direct

Menasha, WI • On-site

$100K - $200K/yr

Other

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago

Feldco rating

8.6

Company rating: 8.6 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

3rd of 54 rated home improvement suppliers and fitters

Job description

Company Description

Feldco is a leading home renewal company specializing in delighting our customers through our products: windows, siding, and doors.

Job Description

We are looking for Outside Sales Representatives to join our successful, highly-motivated team at Feldco, the #1 Window, Siding and Door Company in the USA (recognized by Window and Door Magazine). We have 40 years of experience in delighting customers by making home improvement projects simple.


What We Can Offer You?


Leadership -- We are the #1 Replacement Window, Door and Siding Company in America! We take great pride in our leadership and transformation of the home improvement market. 


Growth -- We have more than quadrupled our business over the past few years and are presently expanding into more new markets.


Advancement -- We have recently promoted many internal staff members to senior management positions and offer external training.


Security -- We operate profitably and are enhancing the benefits and care of our employees.


Professionalism -- We are investing heavily in quality improvements and establishing industry-best operations.


Teamwork -- We are focused on assisting each other and working together to take care of our customers.


Location: Menasha, WI


Responsibilities:

Respond to all sales appointments and conduct in-home product demonstrations of Windows, Siding, & Doors.

Maximize the conversion of leads to sales

Ownership of the Customer through coordination with Feldco's Call Center, Finance & Fulfillment departments

Utilize sales and problem-solving skills to better serve external and internal customers

Achieve or exceed individual sales goals and company sales metrics standards

Ensure an exceptional and delightful experience for all Feldco customers



Additional Information

Base salary and lucrative commission structure

Average total compensation over $80,000 per year

25% of Outside Sales Representatives earning $100,000-$200,000 per year

Unlimited earning potential

Paid Sales training

Industry-best customer sales leads

Benefits - (Medical, Dental, Vision, Vol Life, STD, LTD, 401 K, and Paid Time Off)

Career Advancement


Qualifications

Qualifications:


Respond to all sales appointments and conduct in-home product demonstrations of Windows, Siding, & Doors.


Maximize the conversion of leads to sales


Ownership of the Customer through coordination with Feldco's Call Center, Finance & Fulfillment departments


Utilize sales and problem-solving skills to better serve external and internal customers


Achieve or exceed individual sales goals and company sales metrics standards


Ensure an exceptional and delightful experience for all Feldco customers

Additional Information

All your information will be kept confidential according to EEO guidelines.

What Feldco employees say

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