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Overnight Call Center Jobs in Appleton, WI (NOW HIRING)

altaresourceshcm

Call Center Representative

Neenah, WI

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI

$12.75 - $15.25/hr

  • Vision

  • Retirement

  • PTO

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$12.75 - $15.25/hr

  • Vision

  • Retirement

  • PTO

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI

$12.75 - $15.25/hr

  • Vision

  • Retirement

  • PTO

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

Prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$16/hr

  • Vision

  • Retirement

  • PTO

No inventory, stocking, floor moves or overnight shifts! * Paid training * Sick time prorated based ... Minimum of one year of customer service experience required, in person (call center, retail ...

Takeda Pharmaceuticals

Plasma Center EMT-A

Appleton, WI · On-site

$22.80 - $31.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical ...

Biolife LLC

Plasma Center EMT-A

Appleton, WI · On-site

$22.80 - $31.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical ...

Takeda Pharmaceuticals

Plasma Center EMT-I

Appleton, WI · On-site

$22.80 - $31.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical ...

Biolife LLC

Plasma Center EMT-I

Appleton, WI · On-site

$22.80 - $31.35/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

You will report to the Plasma Center Manager and will perform as a Medical Support Specialist to support plasma center operations. BioLife Plasma Services is a subsidiary of Takeda Pharmaceutical ...

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All JobsCall Center JobsOvernight Call Center JobsOvernight Call Center Jobs in Appleton, WI

Overnight Call Center information

See Appleton, WI salary details

$10

$17

$24

How much do overnight call center jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for overnight call center in Appleton, WI is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.75 per hour, depending on experience, location, and employer.

What is an overnight call center job?

Overnight call center jobs are customer support or IT support jobs. Many facilities, such as hospitals, police stations, and other public buildings remain open 24 hours a day and may need technical support at any time. Similarly, some services, such as credit card and banking services must be able to address customer issues, such as lost or stolen cards or identity theft at any time day or night. At an overnight call center, your duties are to answer inbound telephone calls on the night shift and troubleshoot customer or user issues.

What is an overnight call center job?

Overnight call center jobs involve working late night or early morning shifts to provide customer service, technical support, or emergency assistance outside of regular business hours. Employees in these roles answer calls, resolve issues, and often handle inquiries from customers in different time zones. These positions may require strong communication skills, patience, and the ability to stay alert during nontraditional work hours. Overnight call center jobs can be found in industries like healthcare, telecommunications, and finance. Some positions may offer remote or hybrid work options.

What are some unique challenges faced by employees in an overnight call center role, and how can they be managed?

Overnight call center employees often face challenges such as maintaining focus during late hours, managing fatigue, and adapting to a reversed sleep schedule. To overcome these, it's important to establish a consistent sleep routine, use strategies to stay alert during shifts (like taking short breaks and staying hydrated), and communicate regularly with team members for support. Many organizations also provide wellness resources and opportunities for overnight staff to connect and debrief, which helps foster a collaborative and supportive environment.

What is the difference between Overnight Call Center vs Customer Service Representative?

AspectOvernight Call CenterCustomer Service Representative
Work HoursTypically overnight shifts, 10 PM to 6 AMDaytime or flexible hours, generally 8 AM to 6 PM
Work EnvironmentCall centers, often in a shared office settingOffice, retail, or remote settings
Required SkillsCommunication, patience, problem-solvingCommunication, problem-solving, customer interaction skills
Industry UsageCustomer support, technical support, salesCustomer support, sales, administrative roles

While both roles involve customer interaction, an Overnight Call Center primarily operates during nighttime hours in a call center environment, focusing on support or sales. Customer Service Representatives typically work during daytime hours and may work in various settings. The roles share similar skills but differ mainly in work hours and environment.

More about Overnight Call Center jobs

What are the most commonly searched types of Call Center jobs in Appleton, WI?

The most popular types of Call Center jobs in Appleton, WI are:

What are popular job titles related to Overnight Call Center jobs in Appleton, WI?

For Overnight Call Center jobs in Appleton, WI, the most frequently searched job titles are:

What job categories do people searching Overnight Call Center jobs in Appleton, WI look for?

The top searched job categories for Overnight Call Center jobs in Appleton, WI are:

What cities near Appleton, WI are hiring for Overnight Call Center jobs?

Cities near Appleton, WI with the most Overnight Call Center job openings:

Overnight Call Center jobs near you
Infographic showing various Overnight Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 95% Physical, 2% Hybrid, and 3% Remote job distribution, with an average salary of $36,353 per year, or $17.5 per hour.

Call Center Representative - Oshkosh Call Center

MDS COMMUNICATIONS CORPORATION

Oshkosh, WI • On-site

$15 - $16/hr

Full-time

Medical, PTO

Re-posted 18 days ago

Job description

MDS Communications is looking to hire Call Center Representatives!

Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference.

For over 33 years, the nation’s most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we’re one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.

As an MDS Communication Specialist you will:

  • Receive in-depth training.
  • Be assigned to one of four MDS “Teams” that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls. 
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.

Successful applicants will bring:

  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence

Benefits of joining MDS:

  • $15.00-$16.00 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week).  Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months.  MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to transition to working from home after you have established yourself in the call center.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don’t require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world —both through our work and how we treat one another. Because God loves redemption stories, we’re proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

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