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Call Center Jobs in Appleton, WI (NOW HIRING)

MDS Communications

Call Center Associate

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Agent

Oshkosh, WI

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

MDS Communications

Call Center Sales Agent

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

altaresourceshcm

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

MDS Communications

Call Center Sales Rep

Oshkosh, WI · On-site

$15 - $16/hr

AnyMDS Communications is looking to hire Call Center Representatives! Are you seeking a job with real purpose--where your efforts help people in need and support causes you care deeply about? As a ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. * Responsible for customer ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

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All JobsCall Center JobsCall Center Jobs in Appleton, WI

Call Center information

See Appleton, WI salary details

$10

$17

$23

How much do call center jobs pay per hour?

As of Jul 5, 2026, the average hourly pay for call center in Appleton, WI is $17.05, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $18.32 per hour, depending on experience, location, and employer.

What are call center jobs?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

What is the job at a call center?

A call center job involves handling inbound or outbound customer calls to provide support, answer questions, or sell products and services. Employees typically use phone systems and customer management software, and strong communication skills are essential. The role may require working in shifts and following company protocols.

How can I make 2000 a week working from home?

A call center representative can earn $2,000 a week by working full-time, often requiring strong communication skills, experience, and sometimes sales or technical knowledge. Achieving this income may involve handling high call volumes, working flexible hours, or earning commissions and bonuses. Building skills in customer service, sales, or technical support can help increase earning potential in a remote call center role.

What Are the Qualifications to Get a Call Center Job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as call center managers or operations managers, which can earn higher salaries due to increased responsibilities. Specialized roles like technical support or sales management within call centers may also offer higher compensation, especially with relevant experience and certifications.

What jobs pay 4000 a week without a degree?

In call center roles, high-paying positions such as sales managers or team leaders can sometimes earn around $4,000 weekly through commissions and bonuses, especially in high-volume or specialized industries. These roles typically require strong communication skills, experience, and performance-based incentives, rather than formal degrees.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Appleton, WI? The most popular types of Call Center jobs in Appleton, WI are:
What job categories do people searching Call Center jobs in Appleton, WI look for? The top searched job categories for Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Call Center jobs? Cities near Appleton, WI with the most Call Center job openings:
Call Center jobs near you
Call Center Representative - Oshkosh Call Center!

Call Center Representative - Oshkosh Call Center!

MDS Inc.

Oshkosh, WI • On-site

$15 - $16/hr

Other

Medical, PTO

Posted 4 days ago

Job description

MDS Communications is looking to hire Call Center Representatives!
Are you seeking a job with real purpose-where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won't just make calls-you'll make a difference.
For over 33 years, the nation's most respected non-profits have partnered with MDS Communications to lead impactful telephone fundraising programs and donor communications. With over 400 employees across 18 states, we're one of the largest and most trusted names in the industry. Our clients include renowned charities like: Special Olympics, Habitat for Humanity, CARE, Heifer International, Operation Smile, Project Hope, Save the Children, the International Fellowship of Christians and Jews, The American Red Cross, and Christian ministries like Focus on the Family, Prison Fellowship, the Navigators and Catholic Medical Mission Board. We are fully registered in all 50 states and uphold the highest standards of legal and ethical compliance.
As an MDS Communication Specialist you will:

  • Receive in-depth training.
  • Be assigned to one of four MDS "Teams" that calls on behalf of a set of MDS clients.
  • Call for 4-8 different clients over the course of an 8 hour day, using predictive dialing equipment. We typically handle about 16-24 completed calls per hour with an average of about 20 - 30 seconds between calls.
  • Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner using a carefully crafted script that is approved by our clients.
  • Secure financial gifts from donors and prospective donors on behalf of our clients.
  • Maintain minimum fundraising and productivity metrics.
Successful applicants will bring:
  • 1 year or more of successful outbound telemarketing experience or a strong general employment record with long term stability
  • Basic computer skills.
  • A commitment and enthusiasm to the charitable and non-profit causes we represent.
  • A willingness to learn.
  • Persistence
Benefits of joining MDS:
  • $15.00-$16.00 per hour for 40 hours shifts (depending on schedule).
  • Participation in our performance bonus program (MDS paid $635,000 in bonuses in 2024, equating to over $12,000 per week). Top performers consistently earn $8-$10+ in hourly bonus on top of the wages mentioned above.
  • Paid break time.
  • Health insurance eligibility after just 2 months. MDS pays 75% of base employee premiums.
  • Paid time off.
  • The opportunity to transition to working from home after you have established yourself in the call center.
  • The opportunity to advance to management positions, Inbound Donor Services positions, as well as manage portfolios of $1k-$10k donors for our clients. MDS seeks to promote from within whenever possible.

MDS Communications is a faith-based company rooted in Christian values. While we don't require employees to share our beliefs, we do ask they respect our desire to be salt and light in a dark and desperate world -both through our work and how we treat one another. Because God loves redemption stories, we're proud to be a recovery-friendly workplace. If you are sober and committed to extending your sobriety, we want to help you on that journey.

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