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Call Center Jobs in Appleton, WI (NOW HIRING)

Mypath

Call Center Specialist

Green Bay, WI · On-site +1

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after ...

MyPath

Call Center Specialist

Green Bay, WI · On-site

$16.25 - $20.50/hr

The Call Center is an innovative way to provide excellent support and customer service to our Direct Support Professional (DSP) teams and will provide the first point of contact for DSP's after ...

Renewal by Andersen

GWI - Call Center Agent

Appleton, WI · On-site

$17.50/hr

Renewal by Andersen, America's premier replacement window and door company, is looking to add motivated and driven Call Center Agents, who are excited to work in a high-volume call center, and ...

Renewal by Andersen

GWI - Call Center Agent

Appleton, WI · On-site

$17.50/hr

Renewal by Andersen, America's premier replacement window and door company, is looking to add motivated and driven Call Center Agents, who are excited to work in a high-volume call center, and ...

altaresourceshcm

Call Center Representative

Neenah, WI

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.25 - $20.25/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

Alta Resources

Call Center Representative

Neenah, WI · On-site

$16.50 - $20.50/hr

Alta Resources is looking for full-time and part-time Customer Center Representatives to provide professional, high-quality, "best-in-class" customer service. When you join Alta Resources as a ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. * Responsible for customer ...

greenbaypackers

Retail Call Center Associate

Green Bay, WI · On-site

$14.50 - $16/hr

Responsible for answering incoming phone calls at our Call Service Center in a professional manner, taking orders over the phone and assisting customers with inquiries. * Responsible for customer ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

prometric

Test Center Administrator (PT)

Ashwaubenon, WI · On-site

$12.75 - $15.25/hr

Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.) * Must be 18 years of age to qualify SKILLS: * Ability to communicate professionally and ...

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All JobsCall Center JobsCall Center Jobs in Appleton, WI

Call Center information

See Appleton, WI salary details

$10

$17

$24

How much do call center jobs pay per hour?

As of Aug 6, 2026, the average hourly pay for call center in Appleton, WI is $17.48, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $18.75 per hour, depending on experience, location, and employer.

What is a call center job?

Call center jobs involve handling customer inquiries, complaints, or support requests via phone, email, chat, or other communication channels. Employees in these roles may provide information, resolve issues, process orders, or offer technical support. Call center agents typically work in a fast-paced environment and must have strong communication and problem-solving skills. These positions can be found in a variety of industries, such as telecommunications, retail, banking, and healthcare.

How to start working at a call center?

To start working at a call center, you typically need to meet minimum age and education requirements, complete an application, and pass an interview. Many positions require good communication skills, basic computer knowledge, and sometimes specific certifications or training. Employers often provide on-the-job training to familiarize new employees with their systems and procedures.

What are the qualifications to get a call center job?

Most call center jobs do not have strict qualifications and provide extensive on-the-job training. Customer service skills are a must, and sales experience is helpful if you want to be an outbound call center agent. As a call center representative, you must be an excellent communicator. Your job duties and responsibilities involve taking or making phone calls and using a computer system for your entire shift, so you need to able to listen, enter customer data, answer questions, and solve problems. The ability to multitask is crucial.

What are some common challenges faced by call center agents, and how can they be managed effectively?

Call center agents often encounter challenges such as managing high call volumes, handling difficult customers, and meeting performance targets. Effective time management, active listening skills, and access to comprehensive training can help agents navigate these challenges. Supportive team environments and regular feedback from supervisors also play a crucial role in maintaining morale and ensuring agents feel equipped to handle stressful situations. Additionally, many centers offer opportunities for advancement into supervisory or specialized roles based on performance and experience.

What is the difference between Call Center vs Customer Service Representative?

AspectCall CenterCustomer Service Representative
Required CredentialsHigh school diploma; training providedHigh school diploma; training provided
Work EnvironmentCall centers, often in large facilitiesOffice or remote, interacting with customers
Employer & Industry UsageCustomer service, sales, technical supportCustomer support across various industries
Common Search & ComparisonOften compared for communication rolesRelated but more personalized customer interaction

While both roles involve assisting customers, a Call Center typically refers to a centralized facility handling high-volume calls, often for sales or support. Customer Service Representatives may work in call centers or directly within companies, providing personalized support. The main difference lies in the environment and scope of interaction, with Call Centers focusing on volume and efficiency, and Customer Service Representatives emphasizing individual customer relationships.

What are the key skills and qualifications needed to thrive as a call center representative?

To thrive as a Call Center Representative, you need strong verbal communication, active listening skills, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call routing systems, and basic computer applications is typically required. Patience, problem-solving ability, and a positive attitude help individuals excel in managing customer inquiries and resolving issues. These skills and qualities are crucial for delivering excellent customer service and maintaining customer satisfaction in a high-volume, fast-paced environment.

Are call center jobs worth it?

Call center jobs involve handling customer inquiries and support, often requiring good communication skills and patience. They typically offer entry-level opportunities with flexible schedules, but may have variable pay and high call volume, which can impact job satisfaction.
More about Call Center jobs
What are the most commonly searched types of Call Center jobs in Appleton, WI? The most popular types of Call Center jobs in Appleton, WI are:
What are popular job titles related to Call Center jobs in Appleton, WI? For Call Center jobs in Appleton, WI, the most frequently searched job titles are:
What job categories do people searching Call Center jobs in Appleton, WI look for? The top searched job categories for Call Center jobs in Appleton, WI are:
What cities near Appleton, WI are hiring for Call Center jobs? Cities near Appleton, WI with the most Call Center job openings:
Call Center jobs near you
Infographic showing various Call Center job openings in Appleton, WI as of August 2026, with employment types broken down into 33% Full Time, and 67% Part Time. Highlights an 100% In-person job distribution, with an average salary of $36,353 per year, or $17.5 per hour.

Call Center Representative - Oshkosh Call Center

MDS COMMUNICATIONS CORPORATION

Oshkosh, WI • On-site

$15 - $16/hr

Full-time

Medical, PTO

This job post has expired today. Applications are no longer accepted.

Job description

MDS Communications is looking to hire  Call Center Representatives!

Do you want the gratification of raising funds for well-respected nonprofit and charity organizations? Would you like to join the nation’s largest and most respected fundraising company? If so, please read on!

MDS Communications has been in business for 32 years and works for well known and admired organizations, including  Feeding America, The American Red Cross, Habitat for Humanity, Operation Smile,  and Special Olympics. 

Responsibilities of Call Center Representatives

  1. Communicate with donors and prospective donors in a positive, engaging, and enthusiastic manner that strengthens the connection between nonprofit and donor.
  2. Communicate with donors across the United States sharing important updates from our clients on the work they are doing
  3. Secure financial gifts from donors and prospective donors on behalf of our clients.
  4. Maintain minimum fundraising and productivity metrics.

Requirements of the Call Center Representatives

  1. Basic computer skills and familiarity
  2. A commitment and enthusiasm to the charitable and non-profit causes we represent

Benefits:

  1. Weekly paycheck
  2. $15.00-$16.00 per hour for 40 hours shifts (depending on schedule)
  3. 2023, MDS paid our agents $670,000 just in performance bonuses. Chance to earn weekly performance bonuses!
  4. Health insurance eligibility after just 2 months
  5. Paid time off
  6. Full and part time shifts available!
  7. Satisfaction of knowing that your work is making a difference!

Join Our Team where we change minds, touch hearts, and save lives worldwide! Apply now! Application takes just 3 minutes!

Apply