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Call Center Training Jobs in California (NOW HIRING)

DirectedLINK LLC

Call Center Supervisor

Los Angeles, CA

$80K - $100K/yr

Call Center Supervisor (Night Shift) Employment Type: Full-time Compensation Range: $80,000 - $100 ... This role manages staffing, call quality, training, and performance while ensuring consistent ...

Intelicare Direct

Call Center Supervisor

San Diego, CA · On-site

Intelicare Direct is an expanding membership-care call center located in San Diego. We are a leader ... One year of coaching or training staff. Language Skills: * Strong verbal and written English ...

Select Source Sales

Call Center Manager

Corona, CA · On-site

$35 - $45/hr

Plan and conduct training and development sessions * Implement quality assurance measures * Prepare and present performance reports * Resolve conflicts within the team * Manage recruitment and ...

Sky Resorts

Call Center Lead

Sky Valley, CA · On-site

$25 - $30/hr

Conduct regular training sessions on sales tactics, effective communication, and RMS software utilization for both the call center and front desk teams. Implement best practices to improve call ...

Legacy Staffing

Call Center Associate

Shafter, CA · On-site

$21/hr

Call Center Associate (Medical) Location: Shafter, CA Employment Type: Full-Time/Temp Assignment C ... Attend required training programs related to healthcare services and programs Compliance ...

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Call Center Training information

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$13

$24

$35

How much do call center training jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for call center training in California is $24.41, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $26.11 per hour, depending on experience, location, and employer.

What are some common challenges faced by Call Center Trainers, and how are they addressed?

One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.

What is a Call Center Training job?

A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.

What are the key skills and qualifications needed to thrive in the Call Center Training position, and why are they important?

To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.

What are the most commonly searched types of Call Center Training jobs in California? The most popular types of Call Center Training jobs in California are:
What are popular job titles related to Call Center Training jobs in California? For Call Center Training jobs in California, the most frequently searched job titles are:
What job categories do people searching Call Center Training jobs in California look for? The top searched job categories for Call Center Training jobs in California are:
Call Center Training jobs near you
Infographic showing various Call Center Training job openings in California as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 77% Full Time, 15% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $50,780 per year, or $24.4 per hour.

Call Center Lead/Trainer

CRA MSO LLC

Chula Vista, CA • On-site

$24 - $27/hr

Full-time

Re-posted 11 days ago

Job description

all of the call center representative position responsibilities with training new hires and being a lead person for guidance to employees.