Call Center Lead/Trainer
Chula Vista, CA ยท On-site
$24 - $27/hr
all of the call center representative position responsibilities with training new hires and being a lead person for guidance to employees.
Chula Vista, CA ยท On-site
$24 - $27/hr
all of the call center representative position responsibilities with training new hires and being a lead person for guidance to employees.
Chula Vista, CA ยท On-site
$24 - $27/hr
all of the call center representative position responsibilities with training new hires and being a lead person for guidance to employees.
Los Angeles, CA ยท On-site
$17.25 - $21.50/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * The company reserves ...
Los Angeles, CA ยท On-site
$17.25 - $21.50/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * The company reserves ...
Los Angeles, CA ยท On-site
$25/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Los Angeles, CA ยท On-site
$25/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Los Angeles, CA ยท On-site
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
Quick apply
Los Angeles, CA ยท On-site
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
$17 - $21/hr
Participates in ongoing training on scheduling systems, EHR, and call center software and technology. * Performs other tasks as deemed reasonable by the Call Center Supervisor. * *The company ...
San Diego, CA ยท On-site
$17 - $21.25/hr
We're seeking dedicated team members for a variety of roles and offer excellent benefits, training ... As a Liberty Military Housing Call Center Representative , you will be responsible for providing ...
San Diego, CA ยท On-site
$17 - $21.25/hr
We're seeking dedicated team members for a variety of roles and offer excellent benefits, training ... As a Liberty Military Housing Call Center Representative , you will be responsible for providing ...
San Diego, CA ยท On-site
$17 - $21.25/hr
We're seeking dedicated team members for a variety of roles and offer excellent benefits, training ... As a Liberty Military Housing Call Center Representative , you will be responsible for providing ...
San Diego, CA ยท On-site
$17 - $21.25/hr
We're seeking dedicated team members for a variety of roles and offer excellent benefits, training ... As a Liberty Military Housing Call Center Representative , you will be responsible for providing ...
San Rafael, CA ยท On-site
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
San Rafael, CA ยท On-site
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
San Rafael, CA ยท On-site
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
San Rafael, CA ยท On-site
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
Livermore, CA ยท On-site
$82 - $99/hr
Job Summary The Call Center Manager is responsible for overseeing a team of call center ... Customer service "Excellence" minded with proven experience in training in customer relations.
Livermore, CA ยท On-site
$82 - $99/hr
Job Summary The Call Center Manager is responsible for overseeing a team of call center ... Customer service "Excellence" minded with proven experience in training in customer relations.
Livermore, CA ยท On-site
$82K - $98K/yr
Possibility of attending out-of-town training or conferences
Livermore, CA ยท On-site
$82K - $98K/yr
Possibility of attending out-of-town training or conferences
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
$75K - $89K/yr
Manage and oversee training, scheduling of staff, and re-training in any deficient areas the call center staff. * Monitor and oversee all quality assurance/customer service of all call center staff.
Livermore, CA ยท On-site
$82K - $98K/yr
Job Summary The Call Center Manager is responsible for overseeing a team of call center ... Customer service "Excellence" minded with proven experience in training in customer relations.
Livermore, CA ยท On-site
$82K - $98K/yr
Job Summary The Call Center Manager is responsible for overseeing a team of call center ... Customer service "Excellence" minded with proven experience in training in customer relations.
West Sacramento, CA ยท Hybrid
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
West Sacramento, CA ยท Hybrid
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
West Sacramento, CA ยท Hybrid
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
West Sacramento, CA ยท Hybrid
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
West Sacramento, CA ยท On-site
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
West Sacramento, CA ยท On-site
$69K - $98K/yr
Deliver instructor-led, virtual, and blended training programs for new hire and existing call center staff. * Develop and maintain training materials, participant guides, job aids, and presentations.
Organizations need to reduce training and labor costs but at same requiring the best "talent " for ... Call center is open M-F until 7pm. Training will be 830-5pm (3 wks) then their shift will be 130 ...
Organizations need to reduce training and labor costs but at same requiring the best "talent " for ... Call center is open M-F until 7pm. Training will be 830-5pm (3 wks) then their shift will be 130 ...
Bakersfield, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Bakersfield, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Anaheim, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Quick apply
Anaheim, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Riverside, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
Quick apply
Riverside, CA ยท On-site
Call Center Manager Bath Concepts Independent Dealers offers a stylish, cost-effective, low ... Answer inbound calls and make outbound calls as needed and as a training tool * Customer Service
$13.52 - $15.55
9% of jobs
$15.55 - $17.58
9% of jobs
$18.47 is the 25th percentile. Wages below this are outliers.
$17.58 - $19.60
14% of jobs
$19.60 - $21.63
16% of jobs
The median wage is $21.89 / hr.
$21.63 - $23.66
13% of jobs
$23.66 - $25.69
14% of jobs
$25.73 is the 75th percentile. Wages above this are outliers.
$25.69 - $27.71
13% of jobs
$27.71 - $29.74
5% of jobs
$29.74 - $31.77
4% of jobs
$31.77 - $33.80
2% of jobs
$33.80 - $35.82
1% of jobs
$13
$24
$35
A Call Center Training job involves designing, delivering, and evaluating training programs for customer service representatives. Trainers teach employees about company policies, customer interaction techniques, and technology used in call centers. They also provide coaching to improve communication skills and problem-solving abilities. The role ensures that agents are well-prepared to handle customer inquiries efficiently and professionally.
To excel in Call Center Training, you need expertise in customer service best practices, adult learning principles, and experience in designing and delivering training programs, often supported by a bachelor's degree or relevant certifications. Familiarity with learning management systems (LMS), call center software, and quality monitoring tools is often required. Strong communication, patience, adaptability, and motivational skills help trainers connect with diverse trainees and foster effective learning. These competencies are crucial for ensuring new hires are well-prepared to meet call center standards, enhancing both employee performance and customer satisfaction.
One of the most common challenges for Call Center Trainers is engaging trainees with different learning styles and experience levels while delivering complex information effectively. Trainers often overcome this by incorporating interactive activities, real-world scenarios, and feedback sessions to encourage participation and comprehension. Managing large groups and adapting training materials for both in-person and remote sessions is also essential. By fostering an inclusive learning environment and providing ongoing support, trainers help ensure all employees are equipped to excel in their roles.
The most popular types of Call Center Training jobs in California are:
For Call Center Training jobs in California, the most frequently searched job titles are:
The top searched job categories for Call Center Training jobs in California are:

$24 - $27/hr
Full-time
Re-posted 12 days ago
all of the call center representative position responsibilities with training new hires and being a lead person for guidance to employees.