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Call Center Technology Manager Jobs (NOW HIRING)

648 Connect

Call Center Tech

Du Bois, PA · On-site

$18 - $20/hr

Join Our Team as a Call Center Tech at 648 Connect! Are you ready to kickstart your career in a ... Manage and organize digital files and documents to keep everything running smoothly. * Scheduling ...

Jasco Products

CALL CENTER TECH SPECIALIST

Oklahoma City, OK · On-site

$76K - $77K/yr

Call Center Tech Specialist Oklahoma City, OK Overview Position Type: Full Time Category: Customer Service Description Jasco is looking for Consumer Care Specialists that want to go above and beyond ...

kgs

Call Center Operations Manager

Nashville, TN · On-site

Manage and maintain call center technology platforms, including ITSM ticketing systems, phone systems, and workforce management tools, escalating technical issues as needed. * Ensure all call center ...

Integrated Resources

Pharmacy Call Center Tech

Orlando, FL · On-site

$17 - $21/hr

Pharmacy Call Center Tech Title: Pharmacy Call Center Tech Duration: 6+ months Location: Orlando, FL Job Responsibilities * Records and processes orders and/or inquiries received by mail, telephone ...

Koniag Services, Inc.

Manage and maintain call center technology platforms, including ITSM ticketing systems, phone systems, and workforce management tools, escalating technical issues as needed. * Ensure all call center ...

Della infotech Inc

Pharmacy Call Center Tech

Philadelphia, PA · On-site

$18.50 - $22.75/hr

Pharmacy Call Center Tech Location : Philadelphia,PA Duration : contract to hire(3 months contract ... management of issues which can negatively affect service and business. Identifies provider ...

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Call Center Technology Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do call center technology manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for call center technology manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What is the difference between Call Center Technology Manager vs Call Center Supervisor?

AspectCall Center Technology ManagerCall Center Supervisor
Primary FocusOversees technology systems, infrastructure, and software used in call centersManages daily call center operations and staff
Required CredentialsIT or technical certifications, relevant experience in call center techCustomer service or call center experience, leadership skills
Work EnvironmentOffice-based, IT departments, technical teamsCall floor, direct staff supervision
Industry UsageCommon in organizations with complex call center tech needsCommon in customer service-focused call centers

The Call Center Technology Manager primarily focuses on managing the technical systems that support call center operations, requiring technical certifications and IT expertise. In contrast, the Call Center Supervisor oversees daily staff activities and customer interactions. Both roles are essential but differ in scope and responsibilities, with the manager handling technology infrastructure and the supervisor managing personnel and service quality.

What cities are hiring for Call Center Technology Manager jobs?

Cities with the most Call Center Technology Manager job openings:

What states have the most Call Center Technology Manager jobs?

States with the most job openings for Call Center Technology Manager jobs include:

What are popular job titles related to Call Center Technology Manager jobs?

For Call Center Technology Manager jobs, the most frequently searched job titles are:

Call Center Tech

Du Bois, PA • On-site

648 Connect
See more jobs at 648 Connectexternal

$18 - $20/hr

Part-time

Posted 22 days ago

Job description

Join Our Team as a Call Center Tech at 648 Connect!

Are you ready to kickstart your career in a dynamic and supportive environment? At 648 Connect, based work from home, we pride ourselves on delivering exceptional service and fostering a professional yet friendly workplace. We’re on the lookout for a dedicated Call Center Tech to join our team and play a key role in ensuring smooth communication and efficient operations. No prior experience? No problem! We’re here to help you grow and succeed.

What You'll Be Doing

As a Call Center Tech, your day-to-day responsibilities will keep you engaged and make a real impact. Here’s a glimpse of what you’ll be handling:

  • Communication Excellence: Handle calls and communicate professionally, fluently, and effectively with doctors, nurses, techs, third-party companies, and radiologists.
  • Digital Organization: Manage and organize digital files and documents to keep everything running smoothly.
  • Scheduling and Coordination: Respond to emails, answer the phone, keep the call log up to date.
  • Data Accuracy: Maintain electronic records and databases with precision and attention to detail.
  • Reporting and Presentations: Prepare and format reports, presentations, and correspondence.
  • Customer Service: Provide top-notch support through email, chat, or virtual platforms.
  • Team Collaboration: Support team communication using collaboration tools.
  • IT Assistance: Perform basic IT tasks as required.
  • Adaptability: Each contract we manage comes with specific responsibilities tailored to the job, so flexibility is key!
What We’re Looking For

To thrive in this role, you’ll need to bring:

  • A professional and respectful attitude when interacting with colleagues, clients, and partners.
  • Strong organizational skills to manage multiple tasks and responsibilities efficiently.
  • Excellent communication skills to ensure clear and effective interactions.
  • A knack for technology and a willingness to learn basic IT tasks.
  • Attention to detail and accuracy in maintaining records and preparing documents.
  • A proactive mindset and the ability to adapt to new challenges.

No prior experience? That’s okay! We value a positive attitude and a commitment to learning.

Why 648 Connect?

At 648 Connect, we believe in creating a workplace where everyone feels valued and supported. While we currently do not offer additional benefits, we’re committed to providing a professional environment where you can grow your skills, contribute meaningfully, and be part of a collaborative team.

Ready to Apply?

If you’re ready to take the first step in your career and join a company that values professionalism, teamwork, and effective communication, we’d love to hear from you! Apply today and become a vital part of the 648 Connect team in DuBois, PA. Let’s connect!


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