1

Call Center System Manager Jobs (NOW HIRING)

Contact Center Systems Manager

Austin, TX · On-site

$100K - $120K/yr

You'll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications ... Monitor system performance and troubleshoot issues to ensure reliable operation * Administer user ...

You'll partner closely with Call Center Leadership, IT, Data Analytics, and Enterprise Applications ... connect ratesMonitor system performance and troubleshoot issues to ensure reliable ...

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

We are seeking a Call Center Agent to join our team at Independent Living Systems (ILS). ILS, along ... Ability to manage high volume contact center demands. * Familiarity with inbound and outbound ...

Call Center Manager

New York, NY · On-site

$26 - $28/hr

Client Services Manager, Client Services Supervisor, or equivalent leadership Business Hours ... Proficiency with Microsoft Office and call center systems * Ticketing or reservations experience ...

Call Center Manager

Lake Havasu City, AZ · On-site

$80K - $110K/yr

Comfortable with Microsoft Office and CRM/call center systems. Bonus if you've worked in ServiceTitan and AI. What You Get * $80,000-$110,000 DOE. * Top performers here are among the highest paid in ...

We are focused on building a strong, system-driven sales operation and delivering an exceptional customer experience. Our team is growing fast, and we are looking for a Call Center Manager who can ...

Strong organizational skills, including time management and documentation. * Knowledge of telephone call center systems. QUALIFICATION * Associate degree from an accredited college or university and ...

Call Center Representative

Hope Mills, NC · On-site

$15.25 - $19.25/hr

We are seeking a friendly, dependable, and detail-oriented Call Center Representative to join our ... Document customer interactions and update records in internal systems. * Escalate complex issues to ...

Utilize CRM and call center systems to manage workflows, reporting, and operational performance. * Partner with leadership to identify opportunities for increased efficiency and continuous ...

next page

Showing results 1-20

Call Center System Manager information

See salary details

$29.5K

$63.8K

$109.5K

How much do call center system manager jobs pay per year?

As of Sep 11, 2026, the average yearly pay for call center system manager in the United States is $63,834.00, according to ZipRecruiter salary data. Most workers in this role earn between $48,000.00 and $75,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Call Center System Manager jobs?

For Call Center System Manager jobs, the most frequently searched job titles are:

Infographic showing various Call Center System Manager job openings in the United States as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 80% Physical, 2% Hybrid, and 18% Remote job distribution, with an average salary of $63,834 per year, or $30.7 per hour.

Call Center Manager

Marlborough, MA • On-site

Automated Health Systems, Inc.
IT Services • 501 - 1,000 employees

Full-time

Medical, Dental, Vision, Retirement

Re-posted 17 days ago


Automated Health Systems rating

6.0

Company rating: 6.0 out of 10

Based on 42 frontline employees who took The Breakroom Quiz


Job description

Automated Health Systems is seeking a Call Center Manager to support contact center operations and staff leadership to support the Mass Health Medicaid project. This position is an onsite.
Benefits
  • Health, dental, and vision insurance
  • 401(k)
  • Employee wellness program
  • Training and career growth opportunities

Responsibilities
  • Support oversight of daily contact center operations
  • Supervise contact center supervisors and staff
  • Monitor service level metrics and operational performance
  • Assist with staff scheduling and workforce coordination
  • Review reports and analyze operational trends
  • Support staff training and development
  • Monitor contact center systems and performance
  • Collaborate with leadership on operational improvements

Qualifications
  • Bachelor's degree in related field or equivalent experience required
  • 3-5 years of call center management experience
  • Experience in healthcare or human services preferred
  • Strong leadership and communication skills
  • Strong computer and reporting skills

Automated Health Systems is an Equal Opportunity Employer.

What Automated Health Systems employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom