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Call Center Supervisor Jobs in Decatur, GA (NOW HIRING)

RemX

Onsite Call Center Agent

Atlanta, GA · On-site

$20/hr

Banking Call Center Agent Job Duties: Manage high-volume inbound and outbound calls with professionalism and efficiency Assist customers with account inquiries, transactions, and service requests ...

Emory Healthcare

Call Center Associate

Atlanta, GA

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

AnswerMTI

Call Center Representative

Atlanta, GA · On-site

$16/hr

Full-Time Call Center Representative Location: Atlanta, GA AMTI is seeking dedicated and detail-oriented Full-Time Call Center Representatives to join our rapidly growing team. In this vital role ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $25/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Niagara Falls NY.

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

TeleSpecialists LLC

Call Center Agent

Atlanta, GA · On-site

$14.75 - $19.25/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift position, requiring twelve-hour shifts from 10:30 AM to 11:00 PM About Us: TeleSpecialists is ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

$18 - $21.93/hr

And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

$18 - $21.93/hr

And more The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This role manages ...

Emory Healthcare

Call Center Associate

Tucker, GA

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

Emory Healthcare

Call Center Associate

Tucker, GA · On-site

And more Description The Call Center Associate serves as the primary point of contact for patients and patient families placing meal orders through the hospital's room service dining program. This ...

NJ Tech

call center representative

Atlanta, GA

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery ...

Limitless East Marketing

Call Center Agent

Atlanta, GA · On-site

$50K - $55K/yr

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating ...

Alphabe Insight Inc

Call Center Agent

Atlanta, GA · On-site

$50K - $55K/yr

Job Summary We are seeking a motivated Call Center Agent to provide exceptional customer service and support positive customer experiences. This role is ideal for individuals who enjoy communicating ...

Johnson Controls

P3 Call Center Representative

Roswell, GA · Remote

$14.25 - $18.50/hr

P3 Call Center Representatives will utilize online tools and resources to assist in making appropriate decisions when handling inbound customer contacts. In addition, the P3 Call Center ...

Payentry

Outbound Call Center Representative

Norcross, GA · On-site

$17 - $19/hr

Payentry is actively seeking outbound call center reps for our call center in Peachtree Corners, GA. This position schedules sales appointments for our sales teams by cold calling businesses and ...

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Showing results 1-20

All JobsCall Center Supervisor JobsCall Center Supervisor Jobs in Decatur, GA

Call Center Supervisor information

See Decatur, GA salary details

$28.8K

$62.3K

$106.9K

How much do call center supervisor jobs pay per year?

As of Jul 16, 2026, the average yearly pay for call center supervisor in Decatur, GA is $62,323.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,900.00 and $73,200.00 per year, depending on experience, location, and employer.

What are some common challenges faced by Call Center Supervisors and how can they be effectively managed?

Call Center Supervisors often encounter challenges such as high employee turnover, maintaining team motivation, and handling escalated customer issues. To effectively manage these challenges, supervisors focus on building strong communication channels, providing regular feedback, and offering ongoing training opportunities for their team members. Implementing clear performance metrics and fostering a supportive work environment also play a key role in reducing stress and improving overall team productivity. Collaboration with other departments, such as quality assurance and human resources, can further help address operational issues and create a positive, solution-oriented workplace.

What jobs pay $4000 a week without a degree?

A Call Center Supervisor typically earns less than $4,000 weekly, but high-level sales managers, real estate brokers, or certain skilled trades like commercial electricians can reach or exceed that income without a college degree. These roles often require experience, strong communication skills, or industry-specific certifications rather than formal education. Income levels vary based on location, performance, and industry demand.

What are the key skills and qualifications needed to thrive as a Call Center Supervisor, and why are they important?

To thrive as a Call Center Supervisor, you need strong leadership abilities, customer service expertise, and experience in call center operations, often backed by a relevant associate or bachelor’s degree. Familiarity with call center software (such as CRM systems and workforce management tools) and reporting platforms is typically required. Excellent communication, problem-solving, and conflict resolution skills are vital for effectively managing teams and handling escalated customer issues. These skills ensure efficient team performance, high customer satisfaction, and the achievement of organizational targets.

What are Call Center Supervisors?

Call Center Supervisors are professionals responsible for overseeing the daily operations of a call center team. They manage and support customer service representatives, monitor performance, handle escalated issues, and ensure quality service is delivered to customers. Their duties often include scheduling shifts, training staff, providing feedback, and implementing procedures to improve efficiency and customer satisfaction. Effective Call Center Supervisors play a key role in maintaining high morale and achieving organizational goals.

What is the difference between Call Center Supervisor vs Customer Service Manager?

AspectCall Center SupervisorCustomer Service Manager
ResponsibilitiesOversees daily call center operations, manages agents, ensures quality serviceDevelops customer service strategies, manages teams, improves customer satisfaction
Required CredentialsHigh school diploma or equivalent; some roles prefer associate's degreeBachelor's degree often preferred; experience in customer service
Work EnvironmentCall centers, customer support centersCorporate offices, customer service departments
Industry UsageCommonly used in call centers and support centersUsed across various industries with customer service teams

The main difference between a Call Center Supervisor and a Customer Service Manager lies in scope and focus. Call Center Supervisors primarily oversee daily operations and agent performance within call centers, while Customer Service Managers develop broader strategies to enhance overall customer satisfaction across multiple channels. Both roles require similar credentials and are integral to customer support teams, but their responsibilities and work environments differ slightly.

How to become a call center supervisor?

To become a call center supervisor, candidates typically need several years of experience in customer service or call center roles, along with strong leadership, communication, and problem-solving skills. A high school diploma is usually required, and some employers prefer or require a bachelor's degree or relevant certifications. Developing proficiency with call center software and performance management tools can also enhance prospects for advancement.

What is the role of a supervisor in a call center?

A call center supervisor oversees daily operations, manages staff performance, ensures customer service standards are met, and provides training and support to agents. They also handle escalated issues, monitor call metrics, and implement process improvements to enhance efficiency and customer satisfaction.

What's the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn higher salaries due to increased responsibilities and experience requirements. These roles often require leadership skills, industry knowledge, and sometimes certifications, and they may include bonuses or performance incentives.
What are the most commonly searched types of Call Center Supervisor jobs in Decatur, GA? The most popular types of Call Center Supervisor jobs in Decatur, GA are:
What are popular job titles related to Call Center Supervisor jobs in Decatur, GA? For Call Center Supervisor jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Call Center Supervisor jobs in Decatur, GA look for? The top searched job categories for Call Center Supervisor jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Call Center Supervisor jobs? Cities near Decatur, GA with the most Call Center Supervisor job openings:
Call Center Supervisor jobs near you
Infographic showing various Call Center Supervisor job openings in Decatur, GA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 74% Full Time, 18% Part Time, 1% Temporary, and 5% Contract. Highlights an 94% Physical, 1% Hybrid, and 5% Remote job distribution, with an average salary of $62,323 per year, or $30 per hour.
Onsite Call Center Agent

Onsite Call Center Agent

RemX

Atlanta, GA • On-site

$20/hr

Temporary

Posted 6 days ago

Job description

Banking Call Center Agent
Job Duties:
Manage high-volume inbound and outbound calls with professionalism and efficiency
Assist customers with account inquiries, transactions, and service requests
Resolve issues and complaints while ensuring a great customer experience
Identify customer needs and provide accurate solutions or escalate when necessary
Perform account maintenance tasks such as transfers, stop payments, and updates
Meet individual and team performance goals (KPIs)
Qualifications:1 year call center (Banking preferred) or:1+ year of customer service, retail, or call center experience
Strong communication and customer service skills
Tech-savvy with knowledge of basic computer systems and online tools
High school diploma or equivalent required
Bilingual a plus
Banking or Financial Service Experience (Preferred)
Call Center
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About RemX

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RemX is a proven leader in the Contract to Hire job industry. We help place the right people in the right jobs. Let us help you today!

Industry

Recruiting and staffing services

Company size

501 - 1,000 Employees

Headquarters location

Atlanta, GA, US

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