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Call Center Representative 1 Jobs (NOW HIRING)

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available ... About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

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Call Center Representative 1 information

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How much do call center representative 1 jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for call center representative 1 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is the difference between Call Center Representative 1 vs Customer Service Associate?

AspectCall Center Representative 1Customer Service Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, inbound/outbound callsRetail, service centers, inbound calls
Employer & IndustryTelecommunications, finance, techRetail, hospitality, healthcare
Search & Comparison IntentUnderstanding entry-level call center rolesCustomer service job differences

The main difference between a Call Center Representative 1 and a Customer Service Associate lies in their typical work environments and industry focus. Call Center Representatives 1 primarily work in call centers handling inbound or outbound calls in industries like telecom or finance. Customer Service Associates often work in retail or healthcare settings, providing face-to-face or phone support. Both roles require similar credentials but differ in daily tasks and industry usage.

How do call center representatives typically handle high call volumes and maintain quality customer service?

Call Center Representatives often face the challenge of managing high call volumes, especially during peak hours or promotional periods. To maintain quality customer service, they rely on strong organizational skills, active listening, and the use of call management software that helps prioritize and track customer inquiries. Regular training and support from supervisors also play a key role in helping representatives stay calm and focused under pressure, ensuring each customer receives accurate and courteous assistance. Collaboration with team members for quick problem-solving and sharing of information is also common in this fast-paced environment.

What is a call center representative?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a company. They assist customers by answering questions, providing information, resolving complaints, and processing orders or requests. These representatives play a key role in maintaining customer satisfaction and often use computer systems to access information and record interactions. Their work may be performed in-person at a call center facility or remotely. Excellent communication, problem-solving skills, and patience are essential qualities for success in this role.

What are the key skills and qualifications needed to thrive as a call center representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, problem-solving, and resilience are key soft skills that help in handling high call volumes and diverse customer concerns. These skills and qualities are crucial for delivering efficient, positive customer experiences and maintaining high service standards.
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Call Center Representative 1 jobs near you
Infographic showing various Call Center Representative 1 job openings in the United States as of August 2026, with employment types broken down into 2% As Needed, 78% Full Time, 18% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Call Center Representative

University of Vermont Health

South Burlington, VT • On-site

$21.84 - $31.79/hr

Part-time

Re-posted 8 days ago

Job description

*This role is on-site in South Burlington and not a remote position. This position is scheduled for 20 hours/week, shifts begin at 7:00am. Saturday and Sunday are required.*
Call Center Representatives provide front-line customer service to patients, staff, providers and other members of the UVM Health Network community. The Call Center is a central hub for calls to UVM Medical Center, Porter Medical Center, and Central Vermont Medical Center. Call Center Representatives assess callers' needs, and either redirect calls, give the required information, or complete the connection to another staff member or provider. They use independent judgment, and a variety of resources/applications, to locate the appropriate protocol or to act when a protocol is not readily available or established. Call Center Representatives impact patient safety by accurately connecting every caller to the right person in the appropriate timeframe. They must prioritize multiple simultaneous tasks. They are a key resource for facilitating communication for patient care. Each member of the Call Center team contributes to a reliable system of communication for over five thousand calls each day. This position is on-site and is not eligible for telecommuting.
Education:
  • Associate Degree or equivalent education.

Experience:
  • Demonstrated customer service in a medical, fast-paced retail, or other business environment.

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