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Call Center Representative 1 Jobs (NOW HIRING)

Motorworks Auto

Call Center Representative

Waite Park, MN · On-site

$17 - $18/hr

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available ... About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one ...

Global Channel Management

Call Center Rep

Melvindale, MI · On-site

$14.75 - $18.50/hr

About the job Call Center Rep Call Center Rep needs 2+ years experience Call Center requires: * Excel (Sheet or formula) * DVI(Software for job lookup/ordering) * Incoming/outgoing calls * High ...

Clearstream

Call Center Rep

Philadelphia, PA · On-site

$16.25 - $20.25/hr

Call Center Representative Multiple openings for call center representatives. Two to five years of experience required in a call center setting at a manufacturing company. These openings are ...

AYS

Call center representative

Indianapolis, IN · On-site

$15.25 - $19/hr

Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for businesses of all sizes. We specialize in providing exceptional call center services to ...

At Your School (AYS, Inc.)

Call center representative

$16.50 - $20.50/hr

Call Center Representative Indianapolis, Indiana, United States Remote Job Title: Call Center Representative Company Overview: AYS Inc is a leading provider of customer service solutions for ...

Fair Haven Community Health Care

Call Center Representative

$16.50 - $20.50/hr

Minimum of one to two year relevant work experience in a high volume medical call center highly preferred. The Call Center Representative is the first point of contact for our organization; must be ...

Burjline Builders

Call Center Representative

Manhattan, NY · On-site

$17.75 - $22/hr

We are searching for a polite, professional call center representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling ...

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Call Center Representative 1 information

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How much do call center representative 1 jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for call center representative 1 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service representative 1?

A Customer Service Representative 1 is an entry-level role responsible for handling customer inquiries, providing information about products or services, and resolving basic issues. The position typically requires good communication skills, patience, and familiarity with customer service tools like CRM software. It often involves working in call centers or support environments with standard working hours.

What is the difference between Call Center Representative 1 vs Customer Service Associate?

AspectCall Center Representative 1Customer Service Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, inbound/outbound callsRetail, service centers, inbound calls
Employer & IndustryTelecommunications, finance, techRetail, hospitality, healthcare
Search & Comparison IntentUnderstanding entry-level call center rolesCustomer service job differences

The main difference between a Call Center Representative 1 and a Customer Service Associate lies in their typical work environments and industry focus. Call Center Representatives 1 primarily work in call centers handling inbound or outbound calls in industries like telecom or finance. Customer Service Associates often work in retail or healthcare settings, providing face-to-face or phone support. Both roles require similar credentials but differ in daily tasks and industry usage.

How do Call Center Representatives typically handle high call volumes and maintain quality customer service?

Call Center Representatives often face the challenge of managing high call volumes, especially during peak hours or promotional periods. To maintain quality customer service, they rely on strong organizational skills, active listening, and the use of call management software that helps prioritize and track customer inquiries. Regular training and support from supervisors also play a key role in helping representatives stay calm and focused under pressure, ensuring each customer receives accurate and courteous assistance. Collaboration with team members for quick problem-solving and sharing of information is also common in this fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a company. They assist customers by answering questions, providing information, resolving complaints, and processing orders or requests. These representatives play a key role in maintaining customer satisfaction and often use computer systems to access information and record interactions. Their work may be performed in-person at a call center facility or remotely. Excellent communication, problem-solving skills, and patience are essential qualities for success in this role.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level representative positions. These roles often require leadership skills, experience, and sometimes certifications in customer service or management.

What jobs pay 4000 a week without a degree?

A Call Center Representative 1 typically does not earn $4,000 weekly without additional experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve specialized trades, sales, or entrepreneurial activities. Most jobs paying this amount require significant experience, certifications, or business ownership.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, problem-solving, and resilience are key soft skills that help in handling high call volumes and diverse customer concerns. These skills and qualities are crucial for delivering efficient, positive customer experiences and maintaining high service standards.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized customer service or sales roles. Increasing income may also involve developing skills in sales, using CRM tools, and working flexible or overtime hours, depending on employer policies.
More about Call Center Representative 1 jobs
What cities are hiring for Call Center Representative 1 jobs? Cities with the most Call Center Representative 1 job openings:
What states have the most Call Center Representative 1 jobs? States with the most job openings for Call Center Representative 1 jobs include:
What job categories do people searching Call Center Representative 1 jobs look for? The top searched job categories for Call Center Representative 1 jobs are:
Call Center Representative 1 jobs near you
Infographic showing various Call Center Representative 1 job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

Sun East Federal Credit Union

Aston, PA • On-site

$15 - $18.75/hr

Other

Medical, Dental, Vision, Life, Retirement

Posted 20 days ago

Job description

Sun East Federal Credit Union of Aston, PA is seeking a Call Center Representative to join our team. Are you a self-starter with call center experience who is interested in beginning a rewarding career in the financial industry with a growing credit union? Do you share in the credit union philosophy of "people helping people"? If so, please read on!

Our Call Center Representatives earn a competitive wage, depending on experience. We also offer a robust benefits package including medical, dental, vision, a flexible spending account (FSA), a 401(k) plan with company match, life insurance, an interest rate reduction on loans, and employee discounts on things such as movie tickets, theme park tickets and discounted tickets to local events. This is a credit union call center where there is no cold calling required! If this sounds like the financial industry service opportunity that you've been looking for, apply now!

ABOUT SUN EAST FEDERAL CREDIT UNION

Headquartered in Aston, PA, Sun East was chartered in 1949 as the result of Sun Oil Company employees banding together to assist each other with their financial needs. From these humble beginnings, we have grown to serve the financial needs of more than 50,400 members throughout Delaware, Pennsylvania, and New Jersey. As a credit union, we are a cooperative financial institution, owned and operated by its members. The basis of our philosophy is "people helping people."

"Together, we will be our members' heroes and build relationships that create lasting legacies, one person at a time." In order, to hire and retain employees who will make this mission their own, we offer competitive pay, a comprehensive benefits package, and a rewarding work environment with opportunities for career development.

Responsibilities

As a Call Center Representative your day is spent both answer incoming and making outgoing calls in regards to member accounts. You thrive in a fast-paced environment. As one of the voices of our credit union, you make sure that your warm smile and helpful attitude comes through in every phone interaction.

You assist members with basic banking tasks such as looking up account info, posting transfers, placing stop payments, processing card orders, handling requests for check copies, and processing wire transfers. You educate members on all the products and services we offer such as banking services, IRAs, and loans. Utilizing your product knowledge, you use a consultative approach to uncover needs and cross-sell financial products.

You are trained to handle as much as possible yourself, but need to forward some calls to your supervisors or other departments.


QUALIFICATIONS FOR A CALL CENTER REPRESENTATIVE

  • Inbound call center experience
  • Proficiency with technology including computers, tablets, and general office equipment
  • Ability to pass a credit and criminal background check
  • Fantastic customer service skills
  • Previous credit union or banking experience is preferred
  • Previous sales experience is preferred
  • Bilingual skills a plush
  • Please be advised that credit, criminal, employment, and education background checks are conducted on potential candidates. A post-offer, pre-employment drug test is also conducted.

WORK SCHEDULE

This position typically works Monday-Friday with two Saturday shifts a month. Hours vary with at least two evening shifts a week. Typical shifts include 7:45 am - 4:45 pm, 9:00 am - 6:00 pm, and 10:00 am - 7:00 pm on weekdays and 7:45 am - 1:00 pm on Saturdays.

ARE YOU READY TO JOIN OUR TEAM?

If you feel that you would be right for this Call Center Representative position, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Apply