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Call Center Representative 1 Jobs (NOW HIRING)

Call Center Rep

Phoenix, AZ · On-site

$16 - $19.75/hr

Call Center Rep Phoenix, Arizona, United States $ 18.00 - 19.00 (US Dollar) Call Center Rep needs 6 months of call center experience Call Center Rep requires: * Strong computer and phone skills.

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative Location: Rome, NY 13441 Starting Rate - $19.00/hour to $22.00/hour ... Tuition Reimbursement (after one year, full-time) * Company-paid Life Insurance and AD&D * Enhanced ...

This Call Center Representative earns a competitive wage of $17-$18/hour. A variety of available ... About First Ring BDC First Ring BDC is a growing, modern call center founded in 2024 with one ...

Call Center Representative

Rome, NY · On-site

$19 - $22/hr

Call Center Representative Location: Rome, NY 13441 Starting Rate - $19.00/hour to $22.00/hour ... Tuition Reimbursement (after one year, full-time) * Company-paid Life Insurance and AD&D * Enhanced ...

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Call Center Representative 1 information

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How much do call center representative 1 jobs pay per hour?

As of Jul 6, 2026, the average hourly pay for call center representative 1 in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What is a customer service representative 1?

A Customer Service Representative 1 is an entry-level role responsible for handling customer inquiries, providing information about products or services, and resolving basic issues. The position typically requires good communication skills, patience, and familiarity with customer service tools like CRM software. It often involves working in call centers or support environments with standard working hours.

What is the difference between Call Center Representative 1 vs Customer Service Associate?

AspectCall Center Representative 1Customer Service Associate
CredentialsHigh school diploma or equivalent; basic communication skillsHigh school diploma or equivalent; customer service skills
Work EnvironmentCall centers, inbound/outbound callsRetail, service centers, inbound calls
Employer & IndustryTelecommunications, finance, techRetail, hospitality, healthcare
Search & Comparison IntentUnderstanding entry-level call center rolesCustomer service job differences

The main difference between a Call Center Representative 1 and a Customer Service Associate lies in their typical work environments and industry focus. Call Center Representatives 1 primarily work in call centers handling inbound or outbound calls in industries like telecom or finance. Customer Service Associates often work in retail or healthcare settings, providing face-to-face or phone support. Both roles require similar credentials but differ in daily tasks and industry usage.

How do Call Center Representatives typically handle high call volumes and maintain quality customer service?

Call Center Representatives often face the challenge of managing high call volumes, especially during peak hours or promotional periods. To maintain quality customer service, they rely on strong organizational skills, active listening, and the use of call management software that helps prioritize and track customer inquiries. Regular training and support from supervisors also play a key role in helping representatives stay calm and focused under pressure, ensuring each customer receives accurate and courteous assistance. Collaboration with team members for quick problem-solving and sharing of information is also common in this fast-paced environment.

What are Call Center Representatives?

Call Center Representatives are professionals who handle incoming and outgoing customer calls for a company. They assist customers by answering questions, providing information, resolving complaints, and processing orders or requests. These representatives play a key role in maintaining customer satisfaction and often use computer systems to access information and record interactions. Their work may be performed in-person at a call center facility or remotely. Excellent communication, problem-solving skills, and patience are essential qualities for success in this role.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can offer salaries significantly higher than entry-level representative positions. These roles often require leadership skills, experience, and sometimes certifications in customer service or management.

What jobs pay 4000 a week without a degree?

A Call Center Representative 1 typically does not earn $4,000 weekly without additional experience or advanced skills. High-paying roles that can reach this level without a degree are rare and often involve specialized trades, sales, or entrepreneurial activities. Most jobs paying this amount require significant experience, certifications, or business ownership.

What are the key skills and qualifications needed to thrive as a Call Center Representative, and why are they important?

To thrive as a Call Center Representative, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic computer applications is important. Patience, problem-solving, and resilience are key soft skills that help in handling high call volumes and diverse customer concerns. These skills and qualities are crucial for delivering efficient, positive customer experiences and maintaining high service standards.

How can I make 2000 a week working from home?

A Call Center Representative can potentially earn $2,000 a week by working full-time, handling high call volumes, and gaining experience in specialized customer service or sales roles. Increasing income may also involve developing skills in sales, using CRM tools, and working flexible or overtime hours, depending on employer policies.
More about Call Center Representative 1 jobs
What cities are hiring for Call Center Representative 1 jobs? Cities with the most Call Center Representative 1 job openings:
What states have the most Call Center Representative 1 jobs? States with the most job openings for Call Center Representative 1 jobs include:
Infographic showing various Call Center Representative 1 job openings in the United States as of June 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Call Center Representative

Call Center Representative

University of Vermont Medical Center

South Burlington, VT • On-site

$26.82 - $31.79/hr

Part-time

Posted 3 days ago


University Of Vermont Health Network rating

7.6

Company rating: 7.6 out of 10

Based on 52 frontline employees who took The Breakroom Quiz

189th of 877 rated healthcare providers


Job description

Building Name: UVMMC - 40 IDX Drive
Location Address: 40 IDX Drive, South Burlington Vermont
Regular
Department: Call Center
Part Time
Standard Hours: 20
Biweekly Scheduled Hours:
Shift: Day/Eve
Primary Shift: 7:00 AM - 3:00 PM
Weekend Needs: Every
Salary Range: Min $21.84 Mid $26.82 Max $31.79
Recruiter: Jaclyn Kimak
*This role is on-site in South Burlington and not a remote position. This position is scheduled for 20 hours/week, shifts begin at 7:00am. Saturday and Sunday are required.*
Call Center Representatives provide front-line customer service to patients, staff, providers and other members of the UVM Health Network community. The Call Center is a central hub for calls to UVM Medical Center, Porter Medical Center, and Central Vermont Medical Center. Call Center Representatives assess callers' needs, and either redirect calls, give the required information, or complete the connection to another staff member or provider. They use independent judgment, and a variety of resources/applications, to locate the appropriate protocol or to act when a protocol is not readily available or established. Call Center Representatives impact patient safety by accurately connecting every caller to the right person in the appropriate timeframe. They must prioritize multiple simultaneous tasks. They are a key resource for facilitating communication for patient care. Each member of the Call Center team contributes to a reliable system of communication for over five thousand calls each day. This position is on-site and is not eligible for telecommuting.
Education:
  • Associate Degree or equivalent education.

Experience:
  • Demonstrated customer service in a medical, fast-paced retail, or other business environment.

This is a bargaining union position.

What University Of Vermont Health Network employees say

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About University of Vermont Health Network

Sourced by ZipRecruiter

The University of Vermont Health Network (UVM Health Network) is a renowned leader in the healthcare industry, located in Burlington, VT, US. It's a non-profit, academically integrated health care system, designed to ensure a coordinated, high-quality experience for patients across the entire health system. It originated from a partnership among six hospitals, a visiting nurse association, and a health plan, which eventually led to the formation of the current integrated network. Built on the core values of quality, caring, integrity, and collaboration, UVM Health Network is dedicated to improving the health of the people in the communities it serves.

Industry

Hospitals

Company size

10,000+ Employees

Headquarters location

Burlington, VT, US

Year founded

1971

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