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Call Center Professionals Jobs (NOW HIRING)

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and ...

Kennedy Services

Call Center Operator

Bethesda, MD · On-site

$16.50/hr

Call Center Operators play a critical role in ensuring accurate, timely, and professional communication while supporting operational continuity in a fast-paced, service-driven environment.

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role ...

Independent Living Systems LLC

Call Center Agent

Miami, FL

$14.25 - $19/hr

... with professionalism and empathy. The Call Center Agent will contribute to the smooth operation of the contact center by maintaining accurate records and adhering to established protocols and ...

Dabella

Call Center

Boise, ID · On-site

$20 - $21/hr

... Professional Development - we provide books, courses, and opportunities to attend leadership ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Dabella

Call Center

Call, TX

$20.50/hr

... Professional Development - we provide books, courses, and opportunities to attend leadership ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

Independent Living Systems

Call Center Agent

Miami, FL · On-site

$14.25 - $19/hr

... professionalism and empathy. You will contribute to the smooth operation of the call center by maintaining accurate records and adhering to established protocols and compliance standards. This role ...

DaBella Exteriors Careers

Call Center

Nampa, ID

$20 - $21/hr

... Professional Development - we provide books, courses, and opportunities to attend leadership ... Experienced in sales, marketing, retail, collections, call center, insurance, or telemarketing?

eClerx

Call Center Agent

Fayetteville, NC · On-site

$12.50/hr

This role involves answering customer questions, resolving complaints, and troubleshooting issues while ensuring a positive and professional customer experience. Call Center Agents are expected to ...

MTM LLC

Call Center Manager

Miami, FL

Opportunities for professional development and advancement as we continue to scale. * Dynamic ... If you're a results-driven call center leader with a passion for generating business and leading ...

GSG

Call Center Agent

Minneapolis, MN

$15.75 - $20.50/hr

Call Center Agent Minneapolis, Minnesota, United States About the Job Are you a people person with ... Answer inbound calls promptly and professionally * Help customers with questions, concerns, or ...

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Call Center Professionals information

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How much do call center professionals jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for call center professionals in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In the call center industry, high-level sales or management roles can sometimes reach $10,000 per month, especially with commissions, bonuses, or performance-based incentives. These positions often require strong communication skills, experience, and sometimes certifications, but they do not always require a college degree.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions in the call center industry because they require minimal prior experience and focus on communication skills, problem-solving, and customer interaction. These roles often provide on-the-job training and can serve as a stepping stone to more advanced positions within customer support or management. Certifications in customer service or communication skills can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Call Center Professional, and why are they important?

To thrive as a Call Center Professional, you need excellent verbal communication, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and call center tracking tools is commonly required. Patience, resilience, and strong interpersonal skills help professionals handle high call volumes and challenging customer interactions. These abilities ensure effective customer service, high satisfaction rates, and efficient resolution of inquiries in a demanding environment.

What are some common challenges Call Center Professionals face and how can they overcome them?

Call Center Professionals often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining performance targets like call resolution time. To overcome these, effective stress management techniques, continuous product or service training, and support from supervisors or team leads are essential. Many call centers foster a team-based environment where colleagues share strategies and offer peer support, making it easier to stay motivated and improve customer service skills.

What is the difference between Call Center Professionals vs Customer Service Representatives?

AspectCall Center ProfessionalsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; training provided on the job
Work EnvironmentCall centers, customer support centers, remote optionsRetail stores, call centers, online support
Employer & IndustryTelecommunications, finance, tech companiesRetail, healthcare, service industries
Common Search & ComparisonOften searched together due to similar roles and skillsRelated but more focused on direct customer interaction

Call Center Professionals and Customer Service Representatives share many skills and work environments, but Call Center Professionals often handle higher call volumes and may require specific certifications. Customer Service Representatives typically work in retail or healthcare settings, focusing on direct customer interactions. Both roles are essential in customer support, with overlapping responsibilities but different industry focuses.

What are Call Center Professionals?

Call Center Professionals are individuals who handle inbound or outbound customer communications on behalf of a company, usually over the phone, but sometimes by email, chat, or social media. They are responsible for providing customer support, answering inquiries, resolving complaints, processing orders, or conducting surveys. These professionals play a key role in maintaining customer satisfaction and are often the primary point of contact between a business and its clients.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and may include additional responsibilities like overseeing multiple teams or implementing process improvements.

How can I make 2000 a week working from home?

Call center professionals can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using advanced tools like CRM software, and seeking roles with higher pay rates or bonuses.
More about Call Center Professionals jobs
What job categories do people searching Call Center Professionals jobs look for? The top searched job categories for Call Center Professionals jobs are:
Call Center Professionals jobs near you
Infographic showing various Call Center Professionals job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.

Call Center Supervisor

Cedar Riverside People'

Minneapolis, MN • On-site

$25 - $28/hr

Full-time

Posted 11 days ago

Job description

About the Role:

The Call Center Supervisor plays a pivotal role in overseeing daily operations within a busy call center environment to ensure exceptional customer service and achievement of performance targets. This position is responsible for managing a team of call center agents, providing guidance, coaching, and support to optimize their productivity and professional development. The supervisor monitors call center metrics closely, analyzing data to identify trends and implement strategies that improve efficiency and customer satisfaction. Additionally, the role involves coordinating outbound calling campaigns and collaborating with sales teams to drive center sales objectives. Ultimately, the Call Center Supervisor ensures that operational goals are met while fostering a positive and motivating work environment.

Minimum Qualifications:

  • Proven experience working in a call center environment, preferably in a supervisory or team lead role.
  • Strong oral and verbal communication skills with the ability to effectively interact with customers and team members.
  • Demonstrated knowledge of call center metrics and performance management.
  • Ability to manage outbound calling campaigns and understand sales processes within a call center.
  • Proficiency in call center management software and related technology.

Preferred Qualifications:

  • Bachelor’s degree in Business Administration, Communications, or a related field.
  • Experience with CRM systems and workforce management tools.
  • Background in sales or customer service within a call center setting.
  • Certification in call center management or leadership training.
  • Bilingual abilities to support diverse customer bases.

Responsibilities:

  • Supervise and support call center agents during inbound and outbound calls to maintain high-quality customer interactions.
  • Monitor key performance indicators such as call volume, average handle time, and customer satisfaction scores to ensure targets are met.
  • Conduct regular coaching sessions and performance reviews to develop team members’ skills and address any performance issues.
  • Coordinate outbound calling initiatives to maximize sales opportunities and meet revenue goals.
  • Collaborate with management to develop and implement process improvements and training programs.
  • Manage scheduling and staffing to ensure adequate coverage during peak call times.
  • Handle escalated customer issues and provide timely resolutions to maintain service excellence.

Skills:

The required skills such as call center management and understanding of call center metrics are essential for monitoring team performance and driving continuous improvement. Oral and verbal communication skills are used daily to provide clear instructions, deliver feedback, and resolve customer issues effectively. Experience with outbound calling and center sales enables the supervisor to lead sales initiatives and motivate agents to meet targets. Familiarity with the call center environment allows the supervisor to anticipate operational challenges and implement efficient workflows. Preferred skills like CRM proficiency and bilingual communication enhance the supervisor’s ability to manage customer relationships and support a diverse team, contributing to overall success.


08:00 am to 05:00 pm
40 hours per week