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Call Center Professionals Jobs (NOW HIRING)

Menards

Call Center

Eau Claire, WI

$18.25/hr

Call Center Menards is seeking customer-focused individuals to join our Call Center Team! As a Call ... Strong customer service skills and the ability to handle customer inquiries in a professional ...

Menards, Inc.

Call Center

Eau Claire, WI · On-site

$18.25/hr

As a Call Center Team Member, you will be responsible for assisting customers who call in with ... Strong customer service skills and the ability to handle customer inquiries in a professional ...

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Call Center- Need a Career Change? Phone Pros Thrive in our Industry!

Arlington Heights, IL · On-site

$1.0K/wk

We are hiring Call Center professionals in our Arlington Heights office for outbound business to business (B2B) phone calls to prospective customers and scheduling meetings for our outside sales team.

Ocean Canyon Resorts

Call Center

Texarkana, TX

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a ... professionally. Key Responsibilities * Provide accurate information about products, services, and ...

Avery Partners

Call Center

Marietta, GA · On-site +1

$18 - $20/hr

Remote Call Center Representative Hybrid Training Fully Remote $18-$20/hour Full-Time | Monday ... Manage a high volume of incoming patient calls with professionalism and empathy Respond to patient ...

Whitaker Bank

CALL CENTER

Berea, KY

$13.25 - $16.75/hr

Call Center Representative Location: Lexington, KY or Berea, KY Whitaker Bank Call Center ... You are to conduct yourself professionally and as a bank representative while at work and in public.

Whitaker Bank

CALL CENTER

Lexington, KY

$14 - $17.50/hr

Call Center Representative Location: Lexington, KY or Berea, KY Whitaker Bank Call Center ... You are to conduct yourself professionally and as a bank representative while at work and in public.

Whitaker Bank Corp of Kentucky

CALL CENTER

Lexington, KY · On-site

$15/hr

The position of a Call Center Representative also is required to be fully knowledgeable and skilled ... You are to conduct yourself professionally and as a bank representative while at work and in public.

Whitaker Bank Corp of Kentucky

CALL CENTER

Berea, KY · On-site

$15/hr

The position of a Call Center Representative also is required to be fully knowledgeable and skilled ... You are to conduct yourself professionally and as a bank representative while at work and in public.

Chicken Salad Chick

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 ... Adhering to standard work practices to ensure professional and consistent service delivery.

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Call Center Professionals information

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How much do call center professionals jobs pay per hour?

As of Jun 21, 2026, the average hourly pay for call center professionals in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What job makes $10,000 a month without a degree?

In the call center industry, high-level sales or management roles can sometimes reach $10,000 per month, especially with commissions, bonuses, or performance-based incentives. These positions often require strong communication skills, experience, and sometimes certifications, but they do not always require a college degree.

Is CSR a good entry level position?

Customer Service Representative (CSR) roles are commonly considered good entry-level positions in the call center industry because they require minimal prior experience and focus on communication skills, problem-solving, and customer interaction. These roles often provide on-the-job training and can serve as a stepping stone to more advanced positions within customer support or management. Certifications in customer service or communication skills can enhance job prospects.

What are the key skills and qualifications needed to thrive as a Call Center Professional, and why are they important?

To thrive as a Call Center Professional, you need excellent verbal communication, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and call center tracking tools is commonly required. Patience, resilience, and strong interpersonal skills help professionals handle high call volumes and challenging customer interactions. These abilities ensure effective customer service, high satisfaction rates, and efficient resolution of inquiries in a demanding environment.

What are some common challenges Call Center Professionals face and how can they overcome them?

Call Center Professionals often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining performance targets like call resolution time. To overcome these, effective stress management techniques, continuous product or service training, and support from supervisors or team leads are essential. Many call centers foster a team-based environment where colleagues share strategies and offer peer support, making it easier to stay motivated and improve customer service skills.

What is the difference between Call Center Professionals vs Customer Service Representatives?

AspectCall Center ProfessionalsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; training provided on the job
Work EnvironmentCall centers, customer support centers, remote optionsRetail stores, call centers, online support
Employer & IndustryTelecommunications, finance, tech companiesRetail, healthcare, service industries
Common Search & ComparisonOften searched together due to similar roles and skillsRelated but more focused on direct customer interaction

Call Center Professionals and Customer Service Representatives share many skills and work environments, but Call Center Professionals often handle higher call volumes and may require specific certifications. Customer Service Representatives typically work in retail or healthcare settings, focusing on direct customer interactions. Both roles are essential in customer support, with overlapping responsibilities but different industry focuses.

What are Call Center Professionals?

Call Center Professionals are individuals who handle inbound or outbound customer communications on behalf of a company, usually over the phone, but sometimes by email, chat, or social media. They are responsible for providing customer support, answering inquiries, resolving complaints, processing orders, or conducting surveys. These professionals play a key role in maintaining customer satisfaction and are often the primary point of contact between a business and its clients.

What is the highest paying call center job?

The highest paying call center jobs are typically supervisory or managerial roles, such as Call Center Manager or Operations Manager, which can earn significantly higher salaries than entry-level positions. These roles often require leadership skills, experience, and sometimes specialized certifications, and may include additional responsibilities like overseeing multiple teams or implementing process improvements.

How can I make 2000 a week working from home?

Call center professionals can earn $2,000 a week by working full-time hours, often 40 or more hours, and handling high-volume or specialized customer service tasks. Increasing income may involve gaining skills in sales, technical support, or using advanced tools like CRM software, and seeking roles with higher pay rates or bonuses.
More about Call Center Professionals jobs
What job categories do people searching Call Center Professionals jobs look for? The top searched job categories for Call Center Professionals jobs are:
Call Center Professionals jobs near you
Infographic showing various Call Center Professionals job openings in the United States as of June 2026, with employment types broken down into 1% As Needed, 75% Full Time, 22% Part Time, and 2% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.
Call Center

Call Center

Menards

Eau Claire, WI

$18.25/hr

Other

Medical, Dental

Posted 17 days ago

Menards rating

7.4

Company rating: 7.4 out of 10

Based on 953 frontline employees who took The Breakroom Quiz

6th of 43 rated home improvement retailers

Job description

Call Center

Menards is seeking customer-focused individuals to join our Call Center Team! As a Call Center Team Member, you will be responsible for assisting customers who call in with questions about our stores and products. As the first point of contact for our customers, you will provide excellent customer service and ensure that all inquiries are resolved in a timely and efficient manner! Full time and part time positions available!

CALL CENTER PRIMARY RESPONSIBILITIES:

Each Call Center Team Member provides direct customer service through oral and written communication via phone call and email using Menards-provided programs. Each Team Member will receive on the job training to contribute to store sales by selling products directly and fielding customer phone inquiries regarding product questions, pricing, and availability.

  • Process sales and special orders based on Customer requests and need
  • Provide clarification on Menards return policies and process returns accurately
  • Ability to work both independently and on a team in a fast-paced work environment
  • Ability to solve customer concerns and provide effective solutions in timely manner

Call Center hours of Operations are Sunday – Saturday 7:00am – 7:00pm.

Part Time: starting at $16.35/hour

  • Flexible scheduling during Call Center hours of operation
  • PM availability preferred,
  • weekend availability is required

Full Time: starting at $18.25/hour

  • Must be available to work up to 40 hours/week
  • Ideal availability would be 10:00am - 7:00pm
  • every other weekend is required.

Additional Requirements:

  • Must be able to work ONSITE at the General Office in Eau Claire, WI
  • Must be proficient with keyboarding, Microsoft Word, Outlook, basic phone system hardware.
  • Opportunities to work occasional overtime including weekends and holidays
  • High school diploma or equivalent
  • Strong customer service skills and the ability to handle customer inquiries in a professional manner

BENEFITS:

  • Extra $3 per hour for weekend shifts
  • Flexible Scheduling
  • Store Discount
  • Profit Sharing
  • Exclusive Discounts for gyms, car dealerships, cell phone plans, and more!
  • Medical Insurance and Dental Plans
  • On-the-job training
  • Advancement Opportunities

Menards Call Center Team Members work as a Team with one goal in mind – Excellent Customer Service. If you are a positive, Team player, with a motivated work ethic and you feel this position is the right fit for you, APPLY TODAY!

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What Menards employees say

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Workplace

Get the full story on Breakroom

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About Menard

Sourced by ZipRecruiter

A family-owned company started in 1958, Menards® is headquartered in Eau Claire, Wisconsin and has more than 300 home improvement stores. Today, Menards® is known throughout the home improvement industry as the low price leader; it's no wonder our famous slogan Save BIG Money!® is so widely known and easy to remember. Menards® has always been committed to providing high-quality customer service. Whether it's through helping customers design and/or calculate projects with our Design-It Center and Project Calculator programs, helping with an order, answering questions about merchandise or how to do a project, our service to our customers is number one.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Truax, WI, US

Year founded

1958

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