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Call Center Professionals Jobs (NOW HIRING)

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Collaborate with other call center professionals to improve customer service * Help to train new employees and inform them about the company's customer management policies Requirements: * Experience ...

Venture Marketing

Call Center Agent

Nashville, TN · On-site

$18 - $24/hr

Collaborate with other call center professionals to improve customer service * Help to train new employees and inform them about the company's customer management policies Requirements: * Experience ...

OX Floors

Be Seen First

Call Center Agent

Deerfield Beach, FL · On-site

$18 - $20/hr

We are looking for ambitious call center professionals that can evolve into larger roles as the company grows and expands. Preferred skills: * Hardworking - Gives 110% * Proficient with computers ...

OX Floors

Be Seen First

Call Center Sales Consultant

Stuart, FL · On-site

$18 - $20/hr

We are looking for ambitious call center professionals that can evolve into larger roles as the company grows and expands. Preferred skills: * Hardworking - Gives 110% * Proficient with computers ...

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Call Center Professionals information

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How much do call center professionals jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for call center professionals in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What is the difference between Call Center Professionals vs Customer Service Representatives?

AspectCall Center ProfessionalsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; training provided on the job
Work EnvironmentCall centers, customer support centers, remote optionsRetail stores, call centers, online support
Employer & IndustryTelecommunications, finance, tech companiesRetail, healthcare, service industries
Common Search & ComparisonOften searched together due to similar roles and skillsRelated but more focused on direct customer interaction

Call Center Professionals and Customer Service Representatives share many skills and work environments, but Call Center Professionals often handle higher call volumes and may require specific certifications. Customer Service Representatives typically work in retail or healthcare settings, focusing on direct customer interactions. Both roles are essential in customer support, with overlapping responsibilities but different industry focuses.

What is the highest position in a call center?

The highest position in a call center is typically the Call Center Manager or Director, responsible for overseeing operations, staff management, and strategic planning. Senior roles such as Operations Manager or Customer Service Director may also exist, depending on the organization's size and structure.

What qualifications do I need to work at a call center professional?

To work as a call center professional, candidates typically need a high school diploma or equivalent. Strong communication skills, basic computer proficiency, and the ability to handle customer inquiries are essential; some positions may require familiarity with specific customer service software or certifications in customer service skills.
More about Call Center Professionals jobs

What job categories do people searching Call Center Professionals jobs look for?

The top searched job categories for Call Center Professionals jobs are:

Call Center Professionals jobs near you
Infographic showing various Call Center Professionals job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 9% Part Time, and 13% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.

Call Center Agent

Venture Marketing

Nashville, TN • On-site

$18 - $24/hr

Full-time

PTO

Re-posted 3 days ago

Job description

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Salary range: $18 - $24 per hour.
Responsibilities
  • Take customer calls and provide accurate, satisfactory answers to their queries and concerns
  • De-escalate situations involving dissatisfied customers, offering patient assistance and support
  • Call clients and customers to inform them about the company's new products, services and policies
  • Guide callers through troubleshooting, navigating the company site or using the products or services
  • Review customer or client accounts, providing updates and information about billing, shipping, warranties and other account items
  • Collaborate with other call center professionals to improve customer service
  • Help to train new employees and inform them about the company's customer management policies

Requirements:
  • Experience in dealing with the public.
  • Excellent communication skills, including verbal with proper grammar.
  • Ability to work with others in a close manner.
  • Good computer skills.
  • Good multi-tasking skills.
  • Able to react effectively and calmly in emergencies.

Benefits:
  • Flexible training schedules
  • Paid time off

Apply