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Call Center Professionals Jobs (NOW HIRING)

This is a great opportunity for an experienced call center professional who values coaching, development, and creating a positive customer experience within a performance‑driven environment. This ...

Call Center

Del Valle, TX · On-site

$16/hr

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

Call Center

Surprise, AZ

$15.50 - $19.50/hr

Call Center Representative Just Staffing AZ - Phoenix, AZ About Just Staffing AZ: Just Staffing AZ ... Key Responsibilities: - Respond to incoming calls and emails from customers in a professional and ...

Call Center

Del Valle, TX · On-site

$16/hr

Maintain professional and courteous communication at all times. * Meet or exceed weekly vehicle acquisition targets. Qualifications * Previous sales, call center, or negotiation experience preferred.

Be Seen First

We are hiring Call Center professionals in our Arlington Heights office for outbound business to business (B2B) phone calls to prospective customers and scheduling meetings for our outside sales team.

You will be working in a professional, team-oriented call center environment supporting election-related inquires. Must have good computer and customer service skills. Position: Call Center ...

Be Seen First

We are hiring Call Center professionals in our Arlington Heights office for outbound business to business (B2B) phone calls to prospective customers and scheduling meetings for our outside sales team.

Call Center

Texarkana, TX

$14.75 - $18.50/hr

```html Call Center Representative Location: Texarkana, Texas, 75501 Job Overview We are seeking a ... professionally. Key Responsibilities * Provide accurate information about products, services, and ...

Call Center

Atlanta, GA

$15.50 - $19.25/hr

Call Center Job Category: POC Operations Requisition Number: CALLC001887 Posted: March 12, 2024 ... Adhering to standard work practices to ensure professional and consistent service delivery.

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Call Center Professionals information

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How much do call center professionals jobs pay per hour?

As of May 29, 2026, the average hourly pay for call center professionals in the United States is $14.06, according to ZipRecruiter salary data. Most workers in this role earn between $9.62 and $16.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Professional, and why are they important?

To thrive as a Call Center Professional, you need excellent verbal communication, problem-solving abilities, and typically at least a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and call center tracking tools is commonly required. Patience, resilience, and strong interpersonal skills help professionals handle high call volumes and challenging customer interactions. These abilities ensure effective customer service, high satisfaction rates, and efficient resolution of inquiries in a demanding environment.

What are some common challenges Call Center Professionals face and how can they overcome them?

Call Center Professionals often encounter challenges such as managing high call volumes, handling difficult customers, and maintaining performance targets like call resolution time. To overcome these, effective stress management techniques, continuous product or service training, and support from supervisors or team leads are essential. Many call centers foster a team-based environment where colleagues share strategies and offer peer support, making it easier to stay motivated and improve customer service skills.

What are Call Center Professionals?

Call Center Professionals are individuals who handle inbound or outbound customer communications on behalf of a company, usually over the phone, but sometimes by email, chat, or social media. They are responsible for providing customer support, answering inquiries, resolving complaints, processing orders, or conducting surveys. These professionals play a key role in maintaining customer satisfaction and are often the primary point of contact between a business and its clients.

What is the difference between Call Center Professionals vs Customer Service Representatives?

AspectCall Center ProfessionalsCustomer Service Representatives
CredentialsHigh school diploma or equivalent; some roles may require specific certificationsHigh school diploma or equivalent; training provided on the job
Work EnvironmentCall centers, customer support centers, remote optionsRetail stores, call centers, online support
Employer & IndustryTelecommunications, finance, tech companiesRetail, healthcare, service industries
Common Search & ComparisonOften searched together due to similar roles and skillsRelated but more focused on direct customer interaction

Call Center Professionals and Customer Service Representatives share many skills and work environments, but Call Center Professionals often handle higher call volumes and may require specific certifications. Customer Service Representatives typically work in retail or healthcare settings, focusing on direct customer interactions. Both roles are essential in customer support, with overlapping responsibilities but different industry focuses.

More about Call Center Professionals jobs
Infographic showing various Call Center Professionals job openings in the United States as of May 2026, with employment types broken down into 1% As Needed, 75% Full Time, 21% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $29,250 per year, or $14.1 per hour.

$16/hr

Full-time

Posted 22 days ago


Job description

Call Center Buyer (Inside Vehicle Buyer)

Location: Austin, TX
Department: Call Center Operations
Compensation: Commission-Based ($16 per Vehicle Purchased)


Position Overview

We are seeking a motivated and results-driven Call Center Buyer to join our centralized vehicle acquisition team at Wrench-A-Part. This position is responsible for handling inbound and outbound calls from individuals looking to sell their vehicles.

The Call Center Buyer negotiates pricing, secures vehicle purchases, and coordinates with internal teams to ensure a smooth pickup and intake process. This role is performance-based and ideal for individuals who are confident on the phone, goal-oriented, and motivated by commission-based earnings.


Key Responsibilities
  • Handle inbound and outbound calls from potential vehicle sellers.
  • Negotiate vehicle purchase prices within company-approved guidelines.
  • Accurately document seller and vehicle information in CRM systems.
  • Coordinate with Fleet and Dispatch teams to schedule vehicle pickups.
  • Ensure compliance with company pricing policies and acquisition standards.
  • Maintain professional and courteous communication at all times.
  • Meet or exceed weekly vehicle acquisition targets.

Qualifications
  • Previous sales, call center, or negotiation experience preferred.
  • Strong verbal communication and persuasion skills.
  • Comfortable working in a fast-paced, performance-driven environment.
  • Basic computer proficiency (CRM systems, Microsoft Teams, data entry).
  • Ability to follow structured pricing guidelines and company procedures.
  • Self-motivated with a strong work ethic.

Compensation
  • Commission-Based Pay: $16 per vehicle purchased.
  • Unlimited earning potential based on performance.
  • Weekly payroll schedule.

Work Environment
  • Office-based call center environment.
  • Structured schedule.
  • Direct reporting to Call Center Manager.
  • Team-oriented but individually performance-driven.

Why Join Us?
  • Be part of the foundational team of a growing centralized buying operation.
  • Clear performance expectations and measurable earning potential.
  • Supportive management and structured processes.
  • Opportunity for growth as additional facilities are integrated into the call center model.