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Call Center Manager Jobs in Meridian, ID (NOW HIRING)

Intralot

Part Time - Call Center Operator

Boise, ID · On-site

Manages (inbound/outbound) phone calls from Lottery retailers. Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions.

asburyauto

408- BSU- Call Center Agent

Boise, ID · On-site

$14.25 - $18.75/hr

As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...

asburyauto

408- BSU- Call Center Agent

Boise, ID

$14.25 - $18.75/hr

As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...

Asbury Automotive

408- BSU- Call Center Agent

Boise, ID · On-site

$14.25 - $18.75/hr

As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...

New

Asbury Automotive Group

408- BSU- Call Center Agent

Boise, ID · On-site

$14.25 - $18.75/hr

As a Call Center Agent, you will have the opportunity to make a positive impact on our business and ... Our BDC (Business Development Center) Service Agents are tasked with managing large amounts of ...

DaBella

Call Center Agent + Uncapped Bonus

Boise, ID · On-site

$4.5K/mo

Call Center Representative - Boise, ID (On-Site) Build a Career. Earn More. Grow Faster. Are you ... Many of our managers and senior leaders started in this very role and advanced through hard work ...

DaBella

Part Time Call Center Hiring Immediately

Boise, ID · On-site

$15.25 - $19/hr

APPLY TODAY if you've got experience in sales, marketing, retail, collections, call center, insurance, or telemarketing and let's kickstart your journey to success! This is an ON-SITE position Learn ...

Paylocity

Call Center Support Specialist

Meridian, ID · On-site

Basic project management abilities specifically related to managing high volume client requests and ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Paylocity

Call Center Support Specialist

Meridian, ID · On-site

Basic project management abilities specifically related to managing high volume client requests and ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Paylocity

Call Center Support Specialist

Meridian, ID · On-site

$17 - $22.75/hr

Basic project management abilities specifically related to managing high volume client requests and ... Call Center Experience * Bi-lingual Fluency Spanish and English * Healthcare and welfare benefits ...

Clopay

Distribution Center Manager

Meridian, ID · On-site

... call home and the spaces where the world does business. Headquartered in Mason, Ohio , and ... will manage all operational activities and associated costs of the assigned Distribution Center ...

Clopay

Distribution Center Manager

Meridian, ID · On-site

... people call home and the spaces where the world does business. Headquartered inMason, Ohio, and ... will manage all operational activities and associated costs of the assigned Distribution Center ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Meridian, ID

Call Center Manager information

See Meridian, ID salary details

$27.8K

$60.2K

$103.3K

How much do call center manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for call center manager in Meridian, ID is $60,194.00, according to ZipRecruiter salary data. Most workers in this role earn between $45,300.00 and $70,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Meridian, ID? The most popular types of Call Center jobs in Meridian, ID are:
What are popular job titles related to Call Center Manager jobs in Meridian, ID? For Call Center Manager jobs in Meridian, ID, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Meridian, ID look for? The top searched job categories for Call Center Manager jobs in Meridian, ID are:
What cities near Meridian, ID are hiring for Call Center Manager jobs? Cities near Meridian, ID with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Meridian, ID as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 86% In-person, 2% Hybrid, and 12% Remote job distribution, with an average salary of $60,194 per year, or $28.9 per hour.

Call Center Manager - B2C

BRIX Recruiting Partners (Home Improvement)

Boise, ID • On-site

Other

Retirement, PTO

Posted 26 days ago

Job description

Company Overview:

  • This is a well-established and rapidly growing exterior remodeling company


What is Being Offered:

  • $90K-$100K base + bonus
  • Full benefits
  • 401K with match & PTO

 

What The Position is About:

  • Lead and motivate the call center team of 50+ across two offices
  • Oversee day-to-day operations, ensuring the team meets or exceeds KPIs
  • Develop and implement call center strategies to optimize efficiency, productivity, and sales
  • Recruit, hire, and train call center personnel
  • Provide ongoing coaching, mentoring, and performance feedback to the team
  • Monitor and analyze call center metrics and reports to identify trends, address performance gaps, and implement process improvements

 

The Right Candidate Will Have:

  • 5+ years of experience in call center, inside sales, or customer service environments
  • Leadership experience managing a team of 5+
  • Experience scaling operations and owning results
  • Strong understanding of metrics
BRIX Recruiting Partners logo

About BRIX Recruiting Partners

Sourced by ZipRecruiter

Our mission is simple: to help our clients build the most successful sales and management team by providing top talent at a reasonable price. Through a combination of traditional direct recruiting methods and the latest online employment marketing techniques our recruitment agency provides better candidates, better hires, and better retention. Each of our team members in our recruitment agency understands the effort and diligence required to recruit top-level talent at the national level. Our expertise spans inside and outside sales and management without limitation to specific industries. While our backgrounds vary, we all come to this work with a dedication to great customer service, top-talent results, and a focus on improving each customer’s bottom line.

Industry

Recruiting and staffing services

Company size

11 - 50 Employees

Headquarters location

Chaska, MN, US

Year founded

2011

Social media

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