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Call Center Manager Jobs in Locust Grove, GA (NOW HIRING)

Chicken Salad Chick

Call Center

Atlanta, GA · On-site

$15.50 - $19.25/hr

Acting as the primary escalation point for Order Management issues, working closely with retail ... Requirements * 3-5 years of experience in call center environments, demonstrating proficiency in ...

Comsult Connect

Call Center Representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Call Center Representative Location: Atlanta, GA Department: Customer Service Job Summary: As a ... Manage a high volume of inbound and outbound calls in a timely manner * Provide accurate ...

AYS

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent Location; Remote Job Overview: As a Call Center Agent at AYS Inc, you will be ... management and organizational skills - Ability to work well in a team and independently ...

Georgia

Call Center Technician

Griffin, GA

$35K/yr

Call Center Technician Job Requisition ID: JR0000002444 Number of Openings: 1 Shift: Day (United ... Knowledge of BANNER and CRM platforms; Must have data entry skills and be able to work flexible ...

Emory Healthcare

Call Center Associate

Atlanta, GA · On-site

This role manages incoming calls, processes meal requests through room service diet software, and ... Call Center Operations * Answer incoming calls from patients and patient family members requesting ...

Tele Specialists

Call Center Agent

Atlanta, GA · On-site

$14.50 - $19/hr

Call Center Agent / Navigator This in-office role at our Brookhaven (ATL) office is a midshift ... Coordinates and manages teleneurologists' schedules for rounding and teleneurology * Serve as an ...

Service Gurus Inc

Be Seen First

Call Center Representative

Atlanta, GA · On-site

$17 - $20/hr

We specialize in call center job placements such as sales and debt collections. We operate from Atlanta, GA, Charlotte NC, and Buffalo NY.

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Company Description NJTECH is a global managed IT service, IT consulting, and business solutions ... Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ...

NJ Tech

call center representative

Atlanta, GA · On-site

$15.50 - $19.25/hr

Company Description NJTECH is a global managed IT service, IT consulting, and business solutions ... Call Center Representative Atlanta, GA Full Time Position Summary: The Service Delivery Consultant ...

Express Employment Professionals - Dunwoody, GA

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Customer Service- Call Center

Atlanta, GA · On-site

$15 - $16/hr

We are looking for experienced Customer Service and Call Center professionals for immediate placement in the Norcross area. Customer Service/Dispatcher Call Center Environment ALL SHIFTS AVAILABLE ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Locust Grove, GA

Call Center Manager information

See Locust Grove, GA salary details

$25.7K

$55.7K

$95.5K

How much do call center manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for call center manager in Locust Grove, GA is $55,671.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,900.00 and $65,400.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Locust Grove, GA?

The most popular types of Call Center jobs in Locust Grove, GA are:

What cities near Locust Grove, GA are hiring for Call Center Manager jobs?

Cities near Locust Grove, GA with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Locust Grove, GA as of August 2026, with employment types broken down into 80% Full Time, 19% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $55,671 per year, or $26.8 per hour.

Call Center Operations Specialist / Manager

GreyMatter Solutions

Atlanta, GA • On-site

Other

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Position: Call Center Operations Specialist / Manager

Location:  Atlanta, GA (Hybrid)

Duration: 3 Months Contract (Possibility for expansion)

We are seeking a Call Center Operations Specialist with hands-on call center experience, strong communication skills, and knowledge of call center technologies.

Key Responsibilities:

Develop and maintain SOPs and operational documentation.
Train and support call center staff on processes and technology.
Monitor performance metrics and identify improvement areas.
Troubleshoot call center technology issues.
Collaborate with teams to improve customer service and operational efficiency.

Required Skills:

Hands-on call center operations experience.
Knowledge of CRM, telephony, and call center tools.
Strong verbal and written communication skills.
Excellent analytical and problem-solving abilities.
Experience creating SOPs and process documentation.

Preferred: Experience with customer service best practices and call center performance metrics.

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