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Call Center Manager Jobs in Hooper, UT (NOW HIRING)

Lincare

Sr Service Rep

Kaysville, UT

$17.50 - $24/hr

Mustrespond in a timely manner and record information on Service Call Report * May serve as a ... Maintain center inventory and provide purchase requisition to center manager to order new stock as ...

Lincare Holdings, Inc.

Sr Service Rep

Kaysville, UT · On-site

$17.50 - $24/hr

Must respond in a timely manner and record information on Service Call Report * May serve as a ... Maintain center inventory and provide purchase requisition to center manager to order new stock as ...

The Boyd Group

CSR (Syracuse, UT)

Syracuse, UT · On-site

$15 - $20.25/hr

... call center, or customer-facing experience * Ability to manage multiple priorities in a fast-moving environment * Experience using dashboards, performance tools, and CRM systems Required Skills ...

ACD Direct

Account Executive

Farmington, UT · Remote

$48K/yr

... managing client relationships, anticipating needs, and driving deliverables and deadlines to completion. The Account Executive partners closely with internal teams (IT, call center, and others) to ...

ACD Direct

Account Executive

Farmington, UT · On-site

$48K/yr

... managing client relationships, anticipating needs, and driving deliverables and deadlines to completion. The Account Executive partners closely with internal teams (IT, call center, and others) to ...

ACD Direct

Account Executive

Farmington, UT · Remote

... managing client relationships, anticipating needs, and driving deliverables and deadlines to completion. The Account Executive partners closely with internal teams (IT, call center, and others) to ...

CNG Holdings, Inc.

Assistant Store Manager

Roy, UT · On-site

Our Assistant Store Managers embody the company's identity in behavior, values, and ethics in ... Call center/retail/office environment * Extensive cash handling * Extended phone usage * Long ...

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Hooper, UT

Call Center Manager information

See Hooper, UT salary details

$27K

$58.5K

$100.3K

How much do call center manager jobs pay per year?

As of Aug 22, 2026, the average yearly pay for call center manager in Hooper, UT is $58,470.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,000.00 and $68,700.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

How much do call center managers make in the US?

Call center managers in the US typically earn a median annual salary of around $60,000 to $80,000, with experienced managers and those in larger organizations earning higher wages. Compensation can vary based on location, company size, and level of experience, and may include bonuses and benefits.

Why do people quit call center managers?

Call center managers often experience high turnover due to stressful work environments, demanding performance targets, and limited opportunities for advancement. Poor communication, lack of recognition, and inadequate support can also lead employees to leave their positions. These factors contribute to job dissatisfaction and increased quitting rates among call center staff.
More about Call Center Manager jobs

What are the most commonly searched types of Call Center jobs in Hooper, UT?

The most popular types of Call Center jobs in Hooper, UT are:

What cities near Hooper, UT are hiring for Call Center Manager jobs?

Cities near Hooper, UT with the most Call Center Manager job openings:

Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Hooper, UT as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 81% Physical, 2% Hybrid, and 17% Remote job distribution, with an average salary of $58,470 per year, or $28.1 per hour.

Workforce Surge Trainer

Utah Division of Human Resource Management

Salt Lake City, UT • Hybrid

Full-time

Posted 15 days ago

Job description

The Workforce Surge Trainer plays a critical role in building and sustaining the Department of Health and Human Services (DHHS) emergency response readiness. This position combines strategic workforce management with end-to-end instructional design-leading the recruitment, onboarding, and engagement of volunteer response personnel while developing and delivering targeted training programs, operational protocols, and high-level communications.

  • Develop, review, and refine plans and protocols. 
  • Manage the recruitment, onboarding, retention, and engagement of the DHHS emergency response team.
  • Conducts training needs assessments and recommends training programs.
  • Develops and implements training, teaching aids and devices to meet training needs.
  • Delivers presentations, training, or instruction to staff.
  • Write or draft correspondence, reports, documents and/or other written materials.

Supplemental Information

  • This position is currently a hybrid of two (2) in-office and three (3) remote work days. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time, and for any reason.
  • Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
  • Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.

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