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Call Center Manager Jobs in Baton Rouge, LA (NOW HIRING)

Go-Ride

Customer Service Reservationist

Baton Rouge, LA · On-site

$12.50 - $17/hr

Meets or exceeds all performance targets for the call center. * Works with Dispatch to ensure ... Management Skills. Benefits: * Dental insurance * Health insurance * Paid time off * Vision ...

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · On-site

$50K - $60K/yr

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

AMBA

Inside Sales Insurance Specialist

Baton Rouge, LA · Remote

$50K - $60K/yr

... call center experience preferred * Strong communication, listening, and objection-handling skills * Comfort working in a fast-paced, goal-driven environment * Technical proficiency with CRM tools.

Do it Best

Garden Center Associate

Pierre Part, LA · On-site

Perform other tasks as assigned from time to time by store management. * Execute the daily ... No matter who you are or where you call home, you add something powerful to any team you're on.

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All JobsCall Center JobsCall Center Manager JobsCall Center Manager Jobs in Baton Rouge, LA

Call Center Manager information

See Baton Rouge, LA salary details

$23.1K

$50.1K

$85.9K

How much do call center manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for call center manager in Baton Rouge, LA is $50,080.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,700.00 and $58,800.00 per year, depending on experience, location, and employer.

What does a call center manager do?

As a call center manager, you are responsible for ensuring the call center runs as smoothly as possible. Your duties include overseeing a call center team to ensure that they work efficiently and maximize profit, training new call center employees on the use of computer and phone systems, and making sure call logs are up to date and accurate. You also conduct spot checks for each employee to ensure they are following protocols and scripts and providing excellent customer service. You perform administrative duties, like scheduling and filing reports.

What are the key skills and qualifications needed to thrive as a call center manager?

To thrive as a Call Center Manager, you need expertise in operations management, leadership, and customer service, typically supported by a bachelor’s degree in business or a related field. Familiarity with call center software (such as CRM systems), workforce management tools, and key performance metrics is crucial. Exceptional communication, problem-solving, and motivational skills help you lead teams and handle high-pressure situations effectively. These skills and qualities ensure efficient operations, high team morale, and excellent customer satisfaction in a dynamic environment.

What are some common challenges a call center manager faces in maintaining high team performance?

Call Center Managers often encounter challenges such as maintaining staff motivation, handling high employee turnover, and ensuring consistent service quality during peak call volumes. Balancing the need to meet key performance indicators (KPIs) while supporting team members’ professional development can also be demanding. Effective managers regularly use data-driven insights to identify areas for improvement, provide targeted coaching, and foster a positive team environment to address these challenges.

What does a call center manager do?

A Call Center Manager is responsible for overseeing the daily operations of a call center, ensuring that customer service representatives meet performance goals and deliver excellent customer experiences. They monitor call metrics, develop and implement training programs, handle escalated customer issues, and manage staffing schedules. Additionally, Call Center Managers analyze data to improve processes and efficiency, as well as motivate and lead their teams to achieve targets.
More about Call Center Manager jobs
What are the most commonly searched types of Call Center jobs in Baton Rouge, LA? The most popular types of Call Center jobs in Baton Rouge, LA are:
What are popular job titles related to Call Center Manager jobs in Baton Rouge, LA? For Call Center Manager jobs in Baton Rouge, LA, the most frequently searched job titles are:
What job categories do people searching Call Center Manager jobs in Baton Rouge, LA look for? The top searched job categories for Call Center Manager jobs in Baton Rouge, LA are:
What cities near Baton Rouge, LA are hiring for Call Center Manager jobs? Cities near Baton Rouge, LA with the most Call Center Manager job openings:
Call Center Manager jobs near you
Infographic showing various Call Center Manager job openings in Baton Rouge, LA as of August 2026, with employment types broken down into 88% Full Time, 11% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $50,080 per year, or $24.1 per hour.

Donation Center Operations Manager

Particular Council of St. Vincent de Paul of Baton Rouge, Louisiana

Baton Rouge, LA • On-site

Full-time

Dental, Vision, Life, PTO

Re-posted 11 days ago

Job description

The OpportunityAs Donation Center Operations Manager, you’ll turn community generosity into reliable, trackable support for our mission. You will build and run centralized systems for in-kind intake, documentation, inventory visibility, reporting, and internal distribution across programs.Key responsibilities include:- Oversee daily donation center operations and workflow- Implement standardized processes for receiving, sorting, tracking, and distributing goods- Maintain accurate donor receipts, records, and reports using digital tools- Coordinate distribution with shelter, housing, dining, and essential needs teams- Ensure safe, organized storage and movement of donated itemsRequired qualifications/skills:- Bachelor's degree in Business Administration, nonprofit management, operations, logistics, or related field preferred; equivalent experience consisdered- 3–5 years in operations/logistics/warehouse/retail/nonprofit operations (or related)- Strong technology proficiency; inventory software experience preferred- Valid driver’s license; ServSafe Food Handler within 90 days- Ability to lift 50 lbs and work in an active, public-facing environmentApply to help steward resources with integrity and make a difference every day.A Day of FlowYour morning starts with opening the center, checking the schedule, and reviewing what programs need most. Donors arrive steadily; you greet them warmly, capture key details, and keep items moving from drop-off to clearly labeled zones. Midday is a mix of quick system updates, coordinating pickups or internal deliveries, and answering questions from staff and volunteers. As the day progresses, you spot bottlenecks, adjust the layout, and keep inventory visibility clean so teams can plan confidently. You wrap up by reconciling counts, filing receipts, and leaving the space reset for tomorrow’s community impact.Your Total RewardsMedical, dental, and vision insurance; life insurance; Health Savings Account (HSA); Paid Time Off; paid meals; and employee discounts.