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Call Center Interviewer Jobs (NOW HIRING)

ICF

Survey Interviewer

Reston, VA

Preferred Skills/Experience: * 6 months previous call center, customer service or collections experience strongly preferred. * Previous experience collecting and recording data from the public.

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

Preferred Skills/Experience: * 6 months previous call center, customer service or collections experience strongly preferred. * Previous experience collecting and recording data from the public.

C & C Market Research

Be Seen First

Market Research Associate

San Jose, CA · On-site

$18.45/hr

From on-floor mall recruiters to office interviewers and call center appointment bookers, we're looking for enthusiastic individuals to join our team. As an on-floor recruiter and office interviewer ...

New

C & C Market Research

Be Seen First

Market Research Associate

Mesquite, TX · On-site

$12.50 - $13/hr

From on-floor mall recruiters to office interviewers and call center appointment bookers, we're looking for enthusiastic individuals to join our team. As an on-floor recruiter and office interviewer ...

New

LTCG

Telephonic Interviewer - A

Eden Prairie, MN

$16/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

LTCG

Telephonic Interviewer - A

Eden Prairie, MN · On-site

$15.75 - $20.50/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

LTCG

Telephonic Interviewer - A

Eden Prairie, MN

$15.75 - $20.50/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

illumifin

Telephonic Interviewer - A

Eden Prairie, MN · On-site +1

$16/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

LTCG

Telephonic Interviewer - A

Eden Prairie, MN · On-site

$16/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

illumifin

Telephonic Interviewer - A

Eden Prairie, MN · On-site +1

$15.75 - $20.50/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

Harris County, TX

Forensic Interviewer

Houston, TX · On-site

Children's Assessment Center Opening Date: 06/30/2026 Closing Date: 8/31/2026 11:59 PM Central Max ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ...

Harris County

Forensic Interviewer

Houston, TX

$41K/yr

... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ... Knowledge or experience working with an advocacy center, child welfare agency, or the criminal ...

Harris County

Forensic Interviewer

Houston, TX

$41K/yr

... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ... Knowledge or experience working with an advocacy center, child welfare agency, or the criminal ...

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All JobsCall Center Interviewer Jobs

Call Center Interviewer information

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$10

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$25

How much do call center interviewer jobs pay per hour?

As of Jul 21, 2026, the average hourly pay for call center interviewer in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are some common challenges faced by Call Center Interviewers, and how can they be overcome?

Call Center Interviewers often encounter challenges such as handling high call volumes, dealing with uncooperative or frustrated respondents, and maintaining consistency in data collection. To overcome these, it's important to develop strong communication and active listening skills, follow structured scripts closely, and practice patience. Building resilience and regularly participating in team debriefings or training sessions can also help address difficult situations and improve performance.

What are the key skills and qualifications needed to thrive as a Call Center Interviewer, and why are they important?

To thrive as a Call Center Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Strong interpersonal skills, patience, and resilience under pressure help you excel in engaging with diverse callers and gathering accurate information. These skills are crucial for maintaining professionalism, ensuring data accuracy, and providing a positive experience for both clients and respondents.

What is the difference between Call Center Interviewer vs Customer Service Representative?

AspectCall Center InterviewerCustomer Service Representative
Primary RoleConducting interviews to assess job candidates or survey respondentsAssisting customers with inquiries, complaints, and product or service information
Required SkillsCommunication, interviewing techniques, assessment skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, recruiting firms, market research companiesCall centers, retail, service industries
Common CertificationsNone typically required, but HR or recruiting certifications can helpNone typically required, customer service training preferred

While both roles involve working in a call center environment, a Call Center Interviewer focuses on conducting interviews and assessments, whereas a Customer Service Representative handles customer inquiries and support. The skills and responsibilities differ, but both require strong communication abilities and are vital in their respective industries.

What are Call Center Interviewers?

Call Center Interviewers are professionals who conduct surveys, interviews, or research calls over the phone. They typically ask questions from a prepared script to gather opinions, feedback, or information from respondents. Their responsibilities include recording responses accurately, maintaining a polite and professional tone, and sometimes entering data into computer systems. This role is essential for organizations that need to collect data for market research, customer satisfaction, or public opinion studies.
More about Call Center Interviewer jobs
What cities are hiring for Call Center Interviewer jobs? Cities with the most Call Center Interviewer job openings:
What states have the most Call Center Interviewer jobs? States with the most job openings for Call Center Interviewer jobs include:
What job categories do people searching Call Center Interviewer jobs look for? The top searched job categories for Call Center Interviewer jobs are:
Call Center Interviewer jobs near you
Infographic showing various Call Center Interviewer job openings in the United States as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Survey Interviewer

Survey Interviewer

ICF

Reston, VA

Part-time

Re-posted 21 days ago

Job description

Job Description

ICF is hiring flexible On-Call REMOTE Survey Research interviewers! The work supports vital health-focused surveys for our Federal and global health agencies. As a Survey Researcher at ICF, you'll help collect data via specific telephone questions; the collected data is used to identify risks and monitor trends that allow our clients deliver targeted effective health policy interventions. Do you have great telephone communication skills, computer entry, time management and organization skills? If so, this might be the next role you are looking for-apply today.

This role is fully remote and On-Call, approximately 20 - 29 hours each week. Hours of work can vary and the ICF Recruiter will provide schedule options.

Watch the video below for a preview of this role:

Job Preview: Survey Interviewers at ICF - ICF (wistia.com)

Job Description:

  • Deliver scripted multiple-choice questions over the telephone and accurately record responses often using a computer-aided telephone interviewing (CATI) system. We will train you on delivering the script and how to enter the responses.

  • During each survey interview, we'll ask you to positively engage with members of the public and remain neutral and unbiased regarding their responses.

  • Continue to build skills by learning from colleagues and your Team Lead who are there to support your progress and project goals. Our goal is to develop highly trained and motivated team members who can enjoy dynamic and rewarding work experience.

  • Must be able to sit for long periods of time.

Required Qualifications:

  • High school diploma/GED

  • Must live within one of the following states to perform this role: Pennsylvania, Ohio, Texas, Kentucky, Kansas, Georgia, Indiana, Iowa, North Carolina & North Dakota, Virginia, West Virginia, Wisconsin,Wyoming,South Carolina, South Dakota, New Hampshire, Tennessee, Utah, Oklahoma, Nevada, Mississippi, Montana, Louisiana, Idaho, Arkansas, & Alabama.

  • Must pass a criminal background check.

  • Must be 18 year of age or older.

Preferred Skills/Experience:

  • 6 months previous call center, customer service or collections experience strongly preferred.

  • Previous experience collecting and recording data from the public.

Professional Skills:

  • Active listening and communication skills, both written and oral. Must be able to enunciate clearly and coherently.

  • Ability to positively engage with members of the public and remain neutral and unbiased during the phone interview.

  • Strong interpersonal skills including courtesy, professionalism, and a cooperative attitude.

  • Ability to be flexible in a work schedule and to work limited overtime as necessary required.

  • Clear telephone speaking voice and ability to read accurately from a script

  • Basic computer skills including keyboard skills and accurate data entry. Ability to type 30 words per minute.

  • Fluent in reading, writing, and speaking in English.

  • Must meet standard performance metrics.

Working at ICF

ICF is a global advisory and technology services provider, but we're not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future.

We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer.Together, our employees are empowered to share theirexpertiseand collaborate with others to achieve personal and professional goals. For more information, please read ourEEOpolicy.

We will consider for employment qualified applicants with arrest and conviction records.

Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals withsincerely heldreligious beliefs, in all phases of the application and employment process. To requestan accommodation,please emailCandidateaccommodation@icf.comand we will be happy toassist. All information you provide will be kept confidential and will be used only to the extentrequiredto provide needed reasonable accommodations.

Read more aboutworkplacediscriminationrightsor our benefit offerings which are included in theTransparency in (Benefits) CoverageAct.

Candidate AI Usage Policy

At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate orassistwith responses during interviews (whether in-person or virtual) is notpermitted. This policy is in place tomaintainthe integrity and authenticity of the interview process.

However, we understand that some candidates may require accommodationthat involves the use of AI. Ifsuch anaccommodation is needed, candidates are instructed to contact us in advance atcandidateaccommodation@icf.com. Weare dedicated to providingthe necessary support to ensure that all candidates have an equal opportunity to succeed.


Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position.

The pay range for this position based on full-time employment is:

$25,968.00 - $44,146.00Nationwide Remote Office (US99)

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