ZipRecruiter

Log In

1

Call Center Interviewer Jobs (NOW HIRING)

Datastat inc

Be Seen First

Research Interviewer

Ann Arbor, MI · On-site

$16/hr

... call center operations, or survey research • Bilingual ability (Spanish or other languages) is a significant advantage • Familiarity with survey research methodology and data collection best ...

ICF International, Inc.

Survey Interviewer

Reston, VA · On-site

Preferred Skills/Experience: * 6 months previous call center, customer service or collections experience strongly preferred. * Previous experience collecting and recording data from the public.

ICF

Survey Interviewer

Reston, VA

Preferred Skills/Experience: * 6 months previous call center, customer service or collections experience strongly preferred. * Previous experience collecting and recording data from the public.

Arizona State Hospital

Job Page

Phoenix, AZ · On-site

$38.72K/yr

BENEFITS AND ELIGIBILITY SPECIALIST (ELIGIBILITY INTERVIEWER) Job Location: Address: 8620 North ... a call center, assisting individuals and families by phone. • You will be attending paid ...

illumifin

Telephonic Interviewer - A

Eden Prairie, MN · On-site +1

$16/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

LTCG

Telephonic Interviewer - A

Eden Prairie, MN

$15.75 - $20.50/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

LTCG

Telephonic Interviewer - A

Eden Prairie, MN

$15.75 - $20.50/hr

The nation's leading administrator of long term care insurance services is looking for YOU. This is your opportunity to join a company with a culture that promotes respect for people, integrity ...

next page

Showing results 1-20

People also search for

All JobsCall Center Interviewer Jobs

Call Center Interviewer information

See salary details

$10

$17

$25

How much do call center interviewer jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center interviewer in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Interviewer, and why are they important?

To thrive as a Call Center Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Strong interpersonal skills, patience, and resilience under pressure help you excel in engaging with diverse callers and gathering accurate information. These skills are crucial for maintaining professionalism, ensuring data accuracy, and providing a positive experience for both clients and respondents.

What are some common challenges faced by Call Center Interviewers, and how can they be overcome?

Call Center Interviewers often encounter challenges such as handling high call volumes, dealing with uncooperative or frustrated respondents, and maintaining consistency in data collection. To overcome these, it's important to develop strong communication and active listening skills, follow structured scripts closely, and practice patience. Building resilience and regularly participating in team debriefings or training sessions can also help address difficult situations and improve performance.

What are Call Center Interviewers?

Call Center Interviewers are professionals who conduct surveys, interviews, or research calls over the phone. They typically ask questions from a prepared script to gather opinions, feedback, or information from respondents. Their responsibilities include recording responses accurately, maintaining a polite and professional tone, and sometimes entering data into computer systems. This role is essential for organizations that need to collect data for market research, customer satisfaction, or public opinion studies.

What is the difference between Call Center Interviewer vs Customer Service Representative?

AspectCall Center InterviewerCustomer Service Representative
Primary RoleConducting interviews to assess job candidates or survey respondentsAssisting customers with inquiries, complaints, and product or service information
Required SkillsCommunication, interviewing techniques, assessment skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, recruiting firms, market research companiesCall centers, retail, service industries
Common CertificationsNone typically required, but HR or recruiting certifications can helpNone typically required, customer service training preferred

While both roles involve working in a call center environment, a Call Center Interviewer focuses on conducting interviews and assessments, whereas a Customer Service Representative handles customer inquiries and support. The skills and responsibilities differ, but both require strong communication abilities and are vital in their respective industries.

More about Call Center Interviewer jobs
What cities are hiring for Call Center Interviewer jobs? Cities with the most Call Center Interviewer job openings:
What states have the most Call Center Interviewer jobs? States with the most job openings for Call Center Interviewer jobs include:
What job categories do people searching Call Center Interviewer jobs look for? The top searched job categories for Call Center Interviewer jobs are:
Call Center Interviewer jobs near you
Infographic showing various Call Center Interviewer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $37,257 per year, or $17.9 per hour.
Research Interviewer

Research Interviewer

Datastat inc

Ann Arbor, MI • On-site

$16/hr

Full-time

Posted 28 days ago

Be Seen First

After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.

Job description

Position Summary

DataStat, Inc. is seeking motivated and detail-oriented Research Interviewers to join our survey research team. In this role, you will conduct outbound telephone surveys with members enrolled in health plans on behalf of our research clients, gathering accurate data on a range of projects. This is an excellent opportunity for individuals with strong communication skills who enjoy connecting with people and contributing to meaningful research.

Key Responsibilities

• Conduct outbound telephone interviews using a Computer-Assisted Telephone Interviewing (CATI) system, following approved scripts precisely

• Read survey questions clearly and accurately, while maintaining a neutral and professional tone

• Record respondent answers accurately into the CATI system in real time

• Follow established protocols for gaining respondent cooperation and handling refusals

• Adhere to all study-specific instructions, confidentiality requirements, and ethical research standards

• Participate in project briefings and training sessions before each new study

• Communicate any technical issues, unusual respondent interactions, or data concerns to supervisors promptly

• Maintain professional conduct and represent DataStat, Inc. positively in every interaction

Required Qualifications

• High school diploma or GED

• Clear, articulate speaking voice with strong communication skills

• Basic computer proficiency, including the ability to learn CATI software

• Ability to read and follow scripted interviews with accuracy and consistency

• Dependable attendance and punctuality; ability to commit to scheduled shifts

• Demonstrated ability to remain calm, neutral, and professional in all respondent interactions

• Comfort working in a structured, monitored work environment

Preferred Qualifications

• Prior experience in telephone interviewing, customer service, call center operations, or survey research

• Bilingual ability (Spanish or other languages) is a significant advantage

• Familiarity with survey research methodology and data collection best practices

• Experience with CATI systems preferred

Work Schedule & Environment

Research Interviewers work from DataStat's calling center facility

Shifts are available during the following windows:

• Weekdays: Monday–Friday, 12:00 PM – 8:00 PM

• Additional shifts may be available depending on project needs

A minimum commitment of 12 hours per week is required. Full-time schedules (up to 40 hours/week) are available for candidates.

Compensation & Benefits

• Competitive hourly wage, commensurate with experience

• Paid training for all new hires

• Flexible scheduling to accommodate school, family, or secondary employment

• Opportunities for advancement into quality control and supervisorial positions

• Supportive team environment with ongoing coaching and feedback

Equal Opportunity Employer

DataStat, Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

How to Apply

Interested candidates should complete an application to:

www.datastat.hiring.com/apply

Company Description

DataStat specializes in survey data collection services and advanced reporting, specifically in support of health services research and public policy research. No other survey organization in the country exceeds our combined level of quality and efficiency in this area.
Founded by professional researchers from the University of Michigan Institute for Social Research and the University of Michigan School of Public Health, DataStat has 20 years experience in complex and large scale survey research. We are managed by original founders who direct research projects on a day-to-day basis. Our staff contains highly trained and professional interviewing staff, as well as specialists in health services research and public policy research.
DatatStat prioritizes extensive in-house automated mailing, web and in-house Computer-Aided Telephone Interviewing (CATI) facilities, that provide exceptional achievement in maximizing response and data quality.
Datastat logo

About Datastat

Sourced by ZipRecruiter

Industry

Scientific research and development services

Company size

51 - 200 Employees

Headquarters location

Ann Arbor, MI, US

Year founded

1988

View All Datastat Jobs