ZipRecruiter

Log In

1

Call Center Interviewer Jobs in Texas (NOW HIRING)

Noor WFS

Dallas Interviewer 1

Dallas, TX · On-site

$21.67/hr

... at a local call center. In this role, you will serve as a foundational member of our data ... Clear advancement opportunities to Interviewer 2 and beyond for dedicated performers. * Extensive ...

Harris County, TX

Forensic Interviewer

Houston, TX · On-site

Children's Assessment Center Opening Date: 06/30/2026 Closing Date: 8/31/2026 11:59 PM Central Max ... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ...

Harris County

Forensic Interviewer

Houston, TX

$41K/yr

... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ... Knowledge or experience working with an advocacy center, child welfare agency, or the criminal ...

Harris County

Forensic Interviewer

Houston, TX

$41K/yr

... please call (713) 274-5445 or email ADACoordinator@bmd.hctx.net Requirements Education and ... Knowledge or experience working with an advocacy center, child welfare agency, or the criminal ...

All JobsCall Center Interviewer JobsCall Center Interviewer Jobs in Texas

Call Center Interviewer information

See Texas salary details

$10

$16

$23

How much do call center interviewer jobs pay per hour?

As of Jul 30, 2026, the average hourly pay for call center interviewer in Texas is $16.69, according to ZipRecruiter salary data. Most workers in this role earn between $14.33 and $17.93 per hour, depending on experience, location, and employer.

What are some common challenges faced by Call Center Interviewers, and how can they be overcome?

Call Center Interviewers often encounter challenges such as handling high call volumes, dealing with uncooperative or frustrated respondents, and maintaining consistency in data collection. To overcome these, it's important to develop strong communication and active listening skills, follow structured scripts closely, and practice patience. Building resilience and regularly participating in team debriefings or training sessions can also help address difficult situations and improve performance.

What are the key skills and qualifications needed to thrive as a Call Center Interviewer, and why are they important?

To thrive as a Call Center Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Strong interpersonal skills, patience, and resilience under pressure help you excel in engaging with diverse callers and gathering accurate information. These skills are crucial for maintaining professionalism, ensuring data accuracy, and providing a positive experience for both clients and respondents.

What is the difference between Call Center Interviewer vs Customer Service Representative?

AspectCall Center InterviewerCustomer Service Representative
Primary RoleConducting interviews to assess job candidates or survey respondentsAssisting customers with inquiries, complaints, and product or service information
Required SkillsCommunication, interviewing techniques, assessment skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, recruiting firms, market research companiesCall centers, retail, service industries
Common CertificationsNone typically required, but HR or recruiting certifications can helpNone typically required, customer service training preferred

While both roles involve working in a call center environment, a Call Center Interviewer focuses on conducting interviews and assessments, whereas a Customer Service Representative handles customer inquiries and support. The skills and responsibilities differ, but both require strong communication abilities and are vital in their respective industries.

What are Call Center Interviewers?

Call Center Interviewers are professionals who conduct surveys, interviews, or research calls over the phone. They typically ask questions from a prepared script to gather opinions, feedback, or information from respondents. Their responsibilities include recording responses accurately, maintaining a polite and professional tone, and sometimes entering data into computer systems. This role is essential for organizations that need to collect data for market research, customer satisfaction, or public opinion studies.
What are popular job titles related to Call Center Interviewer jobs in Texas? For Call Center Interviewer jobs in Texas, the most frequently searched job titles are:
What job categories do people searching Call Center Interviewer jobs in Texas look for? The top searched job categories for Call Center Interviewer jobs in Texas are:
What cities in Texas are hiring for Call Center Interviewer jobs? Cities in Texas with the most Call Center Interviewer job openings:
Call Center Interviewer jobs near you
Infographic showing various Call Center Interviewer job openings in Texas as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,710 per year, or $16.7 per hour.

Call Center Team Lead I

Decision Information Resources Inc

Houston, TX • On-site

$21.43 - $22.29/hr

Full-time

Posted 6 days ago

Job description

Position Summary

Decision Information Resources, Inc. is seeking a motivated, detail-oriented, and experienced individual to work as a Team Lead in our Houston call center. DIR is a research organization that, on behalf of federal, state and foundation clients, conducts surveys with a diverse range of respondents using a variety of modes, including computer-assisted telephone interviewing (CATI). As a CATI Team Lead you will be responsible for supporting CATI research projects, interviewer productivity, and CATI management.

Primary Responsibilities

  • Serve as the CATI point of contact on survey research project teams.
  • Train and certify interviewers on survey research projects.
  • Monitor and report interviewer productivity and performance.
  • Provide feedback on performance, identifying re-training needs.
  • Trouble shooting minor technical and data collection issues.
  • Able to handle inbound and outbound calls in support of operational and project goals.

Requirements

  • College degree or equivalent work experience..

Key Competencies

  • Coordinate team building events and staff recognition programs.
  • Support staff adherence to project protocols and company policies/procedures.
  • Communicate changes in protocols and polices to interviewers in a timely and efficient manner.
  • Prepare preliminary write-ups of policy and procedure violations.
  • Perform other administrative duties as assigned by CATI Manager/Supervisor.

Typical Physical Demands and Working Conditions

  • Requires sitting, standing, and bending and a normal range of hearing and vision.

Primary Responsibilities

  • Serve as the CATI point of contact on survey research project teams.
  • Train and certify interviewers on survey research projects.
  • Monitor and report interviewer productivity and performance.
  • Provide feedback on performance, identifying re-training needs.
  • Trouble shooting minor technical and data collection issues.

Requirements

  • College degree or equivalent work experience.

Key Competencies

  • Coordinate team building events and staff recognition programs.
  • Support staff adherence to project protocols and company policies/procedures.
  • Communicate changes in protocols and polices to interviewers in a timely and efficient manner.
  • Prepare preliminary write-ups of policy and procedure violations.
  • Perform other administrative duties as assigned by CATI Manager/Supervisor.

Typical Physical Demands and Working Conditions

  • Requires sitting, standing, and bending and a normal range of hearing and vision.