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Call Center Interviewer Jobs (NOW HIRING)

IANS

Research Interviewer

Boston, MA

The Research Interviewer is the frontline of our data collection effort - conducting structured ... This is not a call center role. You will be having substantive technical conversations with senior ...

IANS

Research Interviewer

Boston, MA · On-site

The Research Interviewer is the frontline of our data collection effort - conducting structured ... This is not a call center role. You will be having substantive technical conversations with senior ...

Stnorbert

Survey Research Interviewer

De Pere, WI

... Research Interviewer. This position conducts phone interviews and collects/enters data from ... Meet call center dialing quality and quantity goals. Maintain strict confidentiality of the ...

CEFCU

Direct Lending Interviewer

Peoria, IL

$18.56 - $21.81/hr

Required:High school diploma or equivalent.0-2 years lending and/or call center experience. or equivalent combination of education and experience.Ability to demonstrate a working knowledge of ...

CEFCU

Direct Lending Interviewer

Peoria, IL · On-site

$18.56 - $21.81/hr

Required: • High school diploma or equivalent. • 0-2 years lending and/or call center experience. or equivalent combination of education and experience. • Ability to demonstrate a working ...

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How much do call center interviewer jobs pay per hour?

As of May 31, 2026, the average hourly pay for call center interviewer in the United States is $17.91, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Call Center Interviewer, and why are they important?

To thrive as a Call Center Interviewer, you need excellent verbal communication skills, active listening abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems and call center software is typically required. Strong interpersonal skills, patience, and resilience under pressure help you excel in engaging with diverse callers and gathering accurate information. These skills are crucial for maintaining professionalism, ensuring data accuracy, and providing a positive experience for both clients and respondents.

What are some common challenges faced by Call Center Interviewers, and how can they be overcome?

Call Center Interviewers often encounter challenges such as handling high call volumes, dealing with uncooperative or frustrated respondents, and maintaining consistency in data collection. To overcome these, it's important to develop strong communication and active listening skills, follow structured scripts closely, and practice patience. Building resilience and regularly participating in team debriefings or training sessions can also help address difficult situations and improve performance.

What are Call Center Interviewers?

Call Center Interviewers are professionals who conduct surveys, interviews, or research calls over the phone. They typically ask questions from a prepared script to gather opinions, feedback, or information from respondents. Their responsibilities include recording responses accurately, maintaining a polite and professional tone, and sometimes entering data into computer systems. This role is essential for organizations that need to collect data for market research, customer satisfaction, or public opinion studies.

What is the difference between Call Center Interviewer vs Customer Service Representative?

AspectCall Center InterviewerCustomer Service Representative
Primary RoleConducting interviews to assess job candidates or survey respondentsAssisting customers with inquiries, complaints, and product or service information
Required SkillsCommunication, interviewing techniques, assessment skillsCommunication, problem-solving, product knowledge
Work EnvironmentCall centers, recruiting firms, market research companiesCall centers, retail, service industries
Common CertificationsNone typically required, but HR or recruiting certifications can helpNone typically required, customer service training preferred

While both roles involve working in a call center environment, a Call Center Interviewer focuses on conducting interviews and assessments, whereas a Customer Service Representative handles customer inquiries and support. The skills and responsibilities differ, but both require strong communication abilities and are vital in their respective industries.

More about Call Center Interviewer jobs
What cities are hiring for Call Center Interviewer jobs? Cities with the most Call Center Interviewer job openings:
What states have the most Call Center Interviewer jobs? States with the most job openings for Call Center Interviewer jobs include:
What job categories do people searching Call Center Interviewer jobs look for? The top searched job categories for Call Center Interviewer jobs are:
Call Center Interviewer jobs near you
Infographic showing various Call Center Interviewer job openings in the United States as of May 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 76% Full Time, and 22% Part Time. Highlights an 99% Physical, and 1% Hybrid job distribution, with an average salary of $37,257 per year, or $17.9 per hour.

Telephone Interviewer - [A]

University System of New Hampshire

Durham, NH

$13/hr

Other

Posted 25 days ago

University System Of New Hampshire rating

8.8

Company rating: 8.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

30th of 530 rated colleges and universities

Job description

USNH Employees should apply within Workday through the Jobs Hub app

The Survey Center is not currently hiring but is accepting applications for future openings. We will contact applicants as positions become available.

As a Telephone Interviewer, your primary responsibility will be to collect survey research data by conducting phone interviews. You will follow scripted questionnaires, which typically take 10-15 minutes to complete. Surveying software will guide you through the questions and record participants' responses.

This role requires strong typing skills and comfort using a computer, including basic navigation through menus. You must be able to speak clearly and professionally using a telephone headset, and accurately record participants' verbal responses.

This is an in-person position at our call center located on the Durham Campus. Remote work may be available after a probationary period employees in good standing who meet remote work requirements.

Employees are expected to work between 8-20 hours per week. You will be responsible for selecting and maintaining your own schedule. Shifts are typically offered in 4-hour blocks:

  • 9:00 AM - 1:00 PM
  • 1:00 PM - 5:00 PM
  • 5:00 PM - 9:00 PM

Please note: Our work is project-based, so there may be short breaks between assignments.

Compensation Pay Range:

$13.00

This is an evergreen posting. While there may not be an immediate opening, we regularly hire for this position throughout the year. Applications are reviewed as opportunities become available.

The University of New Hampshire is an R1 Carnegie classification research institution providing comprehensive, high-quality undergraduate and graduate programs of distinction. UNH is located in Durham on a 188-acre campus, 60 miles north of Boston and 8 miles from the Atlantic coast and is convenient to New Hampshire's lakes and mountains. There is a student enrollment of 13,000 students, with a full-time faculty of over 600, offering 90 undergraduate and more than 70 graduate programs. The University actively promotes a dynamic learning environment in which qualified individuals of differing perspectives, life experiences, and cultural backgrounds pursue academic goals with mutual respect and shared inquiry.

EEO Statement

The University System of New Hampshire is an Equal Opportunity/Equal Access employer. The University System is committed to creating an environment that values and supports diversity and inclusiveness across our campus communities and encourages applications from qualified individuals who will help us achieve this mission. The University System prohibits discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, genetic information, veteran status, or marital status.

The pay range for this position is listed above. Actual offer will be based on skills, qualifications, experience, and internal equity, in addition to relevant business considerations. More information on benefits can be found here: USNH Employee Benefits | Human Resources

Location:

Durham

Salary Grade:

Adjunct Hourly Staff 00

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