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Call Center Contract Jobs in Wisconsin (NOW HIRING)

EMSAR

Field Service Engineer I

Madison, WI

Call center * Contract manufacturing and logistics * FDA compliance and validation * Project management * Training and education GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY This ...

EDCi

Contracts Manager

Appleton, WI · On-site +1

$86K - $116K/yr

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... The position requires collaboration with internal teams and external counsel, maintaining contract ...

EMSAR

Field Service Engineer I

Madison, WI · On-site

Call center * Contract manufacturing and logistics * FDA compliance and validation * Project management * Training and education GENERAL DISCUSSION OF RESPONSIBILITIES, MISSION AND STRATEGY This ...

Kenosha County, WI

Economic Support Specialist

Kenosha, WI · On-site

$22.26 - $25.29/hr

The Economic Support Specialist/Call Center Agent in the Division of Workforce Development is ... contracts * Maintains a current understanding of the policies and procedures provided through ...

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All JobsCall Center Contract JobsCall Center Contract Jobs in Wisconsin

Call Center Contract information

See Wisconsin salary details

$10

$18

$25

How much do call center contract jobs pay per hour?

As of Aug 15, 2026, the average hourly pay for call center contract in Wisconsin is $18.08, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $19.42 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the call center contract position, and why are they important?

To thrive as a Call Center Contract employee, you need strong customer service abilities, problem-solving skills, and generally a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, phone systems, and sometimes remote collaboration tools is essential. Excellent communication, patience, and resilience under pressure are valuable soft skills in this environment. These competencies ensure efficient handling of customer inquiries, support smooth operations, and maintain a positive experience for customers and teams alike.

What is a call center contract?

A Call Center Contract job is a temporary or project-based role in a call center where employees handle customer inquiries, support, or sales for a set period. These contracts may be short-term or long-term, depending on business needs. Contract workers typically follow the same workflows as full-time employees but may not receive benefits like health insurance or paid time off. This type of job is ideal for those looking for flexible work arrangements or gaining experience in customer service.

What does a typical day look like for someone working in a call center contract role?

A typical day in a Call Center Contract role involves handling a high volume of inbound or outbound calls, assisting customers by answering questions, resolving issues, and documenting interactions in the company's systems. You may work independently while also collaborating with team members and supervisors to address complex cases or escalate concerns as needed. The work environment is often fast-paced and goal-oriented, with clear targets for call handling times and customer satisfaction. Team meetings, ongoing training, and performance feedback sessions are also common, helping you stay updated on best practices and new procedures. This structure provides a dynamic workday and opportunities to build valuable customer service skills.

What are the most commonly searched types of Call Center jobs in Wisconsin?

The most popular types of Call Center jobs in Wisconsin are:

What are popular job titles related to Call Center Contract jobs in Wisconsin?

For Call Center Contract jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Call Center Contract jobs in Wisconsin look for?

The top searched job categories for Call Center Contract jobs in Wisconsin are:

What cities in Wisconsin are hiring for Call Center Contract jobs?

Cities in Wisconsin with the most Call Center Contract job openings:

Call Center Contract jobs near you
Infographic showing various Call Center Contract job openings in Wisconsin as of August 2026, with employment types broken down into 63% Full Time, 11% Part Time, 4% Temporary, and 22% Contract. Highlights an 90% In-person, 2% Hybrid, and 8% Remote job distribution, with an average salary of $37,605 per year, or $18.1 per hour.

Customer Service Representative - Call Center

EMPIRE HOME REMODELING INC

Milwaukee, WI • On-site

$16/hr

Full-time

Re-posted 25 days ago

Job description

Empire Home Remodeling is growing fast, and we’re looking for energetic, enthusiastic, goal focused individuals to join our team.

Overview

Join our dynamic call center team as a Customer Service Representative, where your enthusiasm and dedication will drive exceptional client experiences. In this role, you will serve as the frontline ambassador for our company, providing top-tier support and solutions to a diverse customer base. Your energetic approach and excellent communication skills will help foster positive relationships, resolve inquiries efficiently, and promote customer satisfaction. This paid position offers an exciting opportunity to develop your skills in a fast-paced environment while making a meaningful impact every day.

Responsibilities:

Handle inbound and outbound calls with professionalism, enthusiasm, and a focus on customer satisfaction.

Assist clients by addressing inquiries, resolving issues, and providing detailed product or service information.

Utilize strong communication skills to explain contracts, troubleshoot problems, and guide customers through solutions effectively.

Perform data entry accurately into various systems while maintaining attention to detail and confidentiality.

Support sales initiatives by identifying customer needs and promoting relevant products or services.

Demonstrate excellent phone etiquette to ensure every interaction leaves a positive impression.

Maintain comprehensive records of customer interactions, transactions, comments, and complaints for analysis and follow-up.

Experience:

Previous call center experience is preferred but not required; we value energetic individuals eager to learn!

Familiarity with navigating multiple platforms efficiently.

Experience in customer support or client services roles that involve active listening and problem-solving.

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