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Call Center Associate Jobs in Milan, IL (NOW HIRING)

Aspen Dental

Associate Dentist

Moline, IL

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Davenport, IA

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Davenport, IA

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Moline, IL · On-site

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Moline, IL · On-site

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Aspen Dental

Associate Dentist

Moline, IL

$180K - $215K/yr

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

Allied Universal

GSOC Operator

Moline, IL · On-site

$27.50/hr

As a Global Security Operations Center (GSOC) Operator, you will use open source material to find, research, and assess information that could indicate a potential concern to the client, its ...

Allied Universal

GSOC Operator

Moline, IL

$27.50/hr

As a Global Security Operations Center (GSOC) Operator, you will use open source material to find, research, and assess information that could indicate a potential concern to the client, its ...

Summit BHC

Intake Clinician

Bettendorf, IA · On-site

$33K - $38K/yr

Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission ... In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Milan, IL

Call Center Associate information

See Milan, IL salary details

$8

$16

$19

How much do call center associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center associate in Milan, IL is $16.01, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $17.69 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Milan, IL? The most popular types of Call Center jobs in Milan, IL are:
What cities near Milan, IL are hiring for Call Center Associate jobs? Cities near Milan, IL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Milan, IL as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $33,308 per year, or $16 per hour.

Call Center Agent Shift TBD after Training

Adecco

Moline, IL

$17 - $18/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 13 days ago

Job description

If you are looking for a new job opportunity, Adecco has a need for Customer Service Center Agents in Moline, IL. These are long term temporary-to-hire opportunities. As Call Center Associate you could be fielding service/trouble calls. If you meet the qualifications listed below please Apply Now!

Responsibilities for Customer Service Agent:

• Receive Incoming Calls
• Identify customer in database, then identify service technician
• Dispatch call

Qualifications:

• High School Diploma or Equivalent
• 1 year call center or related experience
• Ability to work Weekends and Holidays
• Ability to work in the office
These are long term temp to hire opportunities. Starting pay is $17 /$18 if bilingual. Adecco provides one of the most comprehensive benefits package in the industry to contract workers. Benefits are available to you as a contractor after one week of employment.

Click on Apply Now to be considered for this Call Center Associate job in Moline, IL or any related opportunities with Adecco.

Equal Opportunity Employer/Veterans/Disabled


Pay Details: $17.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adecco.com/en-us/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
  • The California Fair Chance Act
  • Los Angeles City Fair Chance Ordinance
  • Los Angeles County Fair Chance Ordinance for Employers
  • San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.