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Call Center Associate Jobs in Clinton, IL (NOW HIRING)

This opening is for an Associate Dentist. At Aspen Dental, we putYou1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

This opening is for an Associate Dentist.  At Aspen Dental, we put You 1st, offering the ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

Associate Dentist

Forsyth, IL · On-site

$1.2K/day

This opening is for an Associate Dentist. At Aspen Dental, we put You 1st, offering the financial ... call center, learning and development, plus so much more *Source: ADA Health Policy Institute 2017 ...

This opening is for an Associate Dentist.  At Aspen Dental, we put You 1st, offering the ... call center, learning and development, plus so much more    *Source: ADA Health Policy ...

Cashiers, retail associates, call center agents * Hotel or hospitality staff A School Bus Driver is responsible for transporting students safely and on time from their pickup point to school and back.

Cashiers, retail associates, call center agents * Hotel or hospitality staff ASchool Bus Driveris responsible for transporting students safely and on time from their pickup point to school and back.

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Dispatch calls to all call staff including: Administrator on Call, nurse managers, house ... Responsible for patient flow in the ED, Diagnostic Center, Acute Care Unit, Obstetrics, and Special ...

Dispatch calls to all call staff including: Administrator on Call, nurse managers, house ... Responsible for patient flow in the ED, Diagnostic Center, Acute Care Unit, Obstetrics, and Special ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Dispatch calls to all call staff including: Administrator on Call, nurse managers, house ... Responsible for patient flow in the ED, Diagnostic Center, Acute Care Unit, Obstetrics, and Special ...

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Call Center Associate information

See Clinton, IL salary details

$9

$17

$20

How much do call center associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center associate in Clinton, IL is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Clinton, IL? The most popular types of Call Center jobs in Clinton, IL are:
What cities near Clinton, IL are hiring for Call Center Associate jobs? Cities near Clinton, IL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Clinton, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,772 per year, or $17.2 per hour.

Cisco Call Manager

SA Technologies Inc.

Bloomington, IL • On-site

Full-time

Re-posted 18 days ago


Job description

Company Description

All SA Technologies requirements are Direct Client Requirements from IT Hiring Managers. We guarantee you the best rate for your skills and performance.

Job Description

Position: Cisco Call Manager 

Location: Onsite required in Bloomington, IL 

Duration: 6 Months


US Citizenship or Green Card Required 

No Relocation budget 

Shift: Mon - Fri 8 AM to 5 PM 


Must Haves: 

7+ yrs of experience with Cisco Call Manager and Unity voice mail - configuration and testing. 


Description for requirements:

Test Discipline knowledge, UCCM, and Unity VM. 

UCCE Infrastructure support and management for 8.5 and 9.x 

- Installation, Implementation and configuration of UCCE Infrastructure for Enterprise Network 

- Experience with UCCE 9.x a plus running on Cisco UCS B/C series 

- Cisco Call Manager and Unity voice mail configuration and troubleshooting experience 

- Cisco IP-IVR scripting and configuration experience 

- Cisco IPT VoIP design, UCCE design, Cisco voice gateways 

- Cisco UCCE Web View and CUIS/CUIC 

- Peripheral Gateway configuration experience to Cisco Call Manager 

Good to have skills: Cisco Unified Communications Manager configuration and troubleshooting 

experience. Networking - Route/Switch experience


Additional Information


Zishan Khan p: 408-598-3037 (x: 120)