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Call Center Associate Jobs in Clinton, IL (NOW HIRING)

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Shift Supervisor

Bloomington, IL · On-site

$19 - $21/hr

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Associate or Bachelor's degree in any field preferred * Experience or study emphasis in biology ... Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Demonstrate flexibility and willingness to work alternative shifts and cover call-ins as needed ... Coordinate patient flow in the Emergency Department, Diagnostic Center, Acute Care Unit, Obstetrics ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Demonstrate flexibility and willingness to work alternative shifts and cover call-ins as needed ... Coordinate patient flow in the Emergency Department, Diagnostic Center, Acute Care Unit, Obstetrics ...

Patient Access Associate I

Lincoln, IL · On-site

$16.50 - $24.82/hr

Demonstrate flexibility and willingness to work alternative shifts and cover call-ins as needed ... Coordinate patient flow in the Emergency Department, Diagnostic Center, Acute Care Unit, Obstetrics ...

Collection Specialist

Decatur, IL · On-site

$18 - $24.25/hr

Customer service, sales, call center, or collections experience in a retail environment preferred ... Customer Service, Sales Representative, Sales Associate, Account Representative, Collection ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Showing results 21-40

Call Center Associate information

See Clinton, IL salary details

$9

$17

$20

How much do call center associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center associate in Clinton, IL is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Clinton, IL? The most popular types of Call Center jobs in Clinton, IL are:
What cities near Clinton, IL are hiring for Call Center Associate jobs? Cities near Clinton, IL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Clinton, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,772 per year, or $17.2 per hour.

Shift Supervisor

Jushi

Bloomington, IL

$19 - $21/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 19 days ago


Jushi rating

5.9

Company rating: 5.9 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

23rd of 33 rated cannabis dispensaries


Job description

Want to make a meaningful difference in peoples' lives while earning a competitive salary? At Jushi Holdings Inc. ") (CSE: JUSH) (OTCQX: JUSHF), we are shaping the future of the cannabis industry, the fastest growing jobs sector in the U.S. The Shift Supervisor will partner with the Dispensary Manager to lead the team. This role should lead by example by being the ultimate illustration of service, dedication, pace, and energy. The Shift Supervisor will also be primarily responsible for receiving deliveries, inputting inventory data, restocking product on the floor, and ensuring that all product remains in FIFO order. The Shift Supervisor should mentor, motivate, elevate, and inspire the team by keeping a positive and can-do attitude at all times.
WHAT YOU WILL DO
  • Follow and uphold established policies for sales and customer service to ensure customer satisfaction
  • Maintain in-depth knowledge of products and strains in the store, as well as industry-wide product knowledge and strive to train and share that knowledge with other members of the team
  • Responsible for monitoring and maintaining inventory levels, ensuring an assortment of product, and communicating inventory action items with the Store Manager
  • Assist Patient Care Specialists in the consultation of patients to ensure that the employee is empowered and informed on the right product choices by being knowledgeable about how different methods of cannabis consumption affect our patients differently
  • Receive new deliveries in Inventory Room and ensure all manifests are accurate and compliant to map deliveries in MJ Freeway. Report any delivery discrepencies immediately to G/P & Inventory Manager to rectify.
  • Complete and appropriately delegate (if applicable) tasks assigned during a scheduled shift:
  • Correct cash handling and discount application
  • Verification of proper paperwork, documentation, and ID for patients
  • Security measures and safety compliance
  • Maintenance of an organized and clean store
  • Support of open communication with the management team and other coworkers
  • Reporting of team member issues or patient situations
  • End of day daily update e-mails
  • Opening and closing duties
  • Work with the Management team to ensure retail store operations run smoothly, accurately, and in compliance with the applicable rules and regulations, including:
  • Lead in the onboarding and training of new Patient Care Specialists in partnership with the Store Manager
  • Able to complete all MOD cash and inventory functions for closing procedures
  • Follow all Safety & Security procedures for opening and closing
WHAT WE ARE LOOKING FOR
  • High School diploma or General Education Development (GED) required
  • Associate or Bachelor's degree in any field preferred
  • Experience or study emphasis in biology, medicine, horticulture, agriculture, business, management, or hospitality
  • Minimum of 2 years combined dispensary, call center, retail, sales, hospitality, or customer service experience
  • Excellent computer and technical skills, including experience with web browsers, retail POS systems, and credit card processing terminals.
  • High-level critical thinking, attention to detail, mathematical, language, and reasoning skills
  • Must be comfortable adding, subtracting, multiplying and dividing fractions and decimals, and high-volume cash handling
PHYSICAL REQUIREMENTS
  • Constantly perform desk-based computer tasks
  • Frequently sitting and standing
  • Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 25 pounds
  • Occasionally Twist/bend/stoop/squat, kneel/crawl
  • Must be able to work a flexible schedule to include weekends and holidays
  • Complete any needed assistance including oversight and coverage outside of
  • the assigned region as required
  • An environment with moderate to loud noise level
$19 - $21 an hour
WHAT WE HAVE TO OFFER OUR EMPLOYEES AT JUSHI
We offer benefit packages that may include Medical, Dental, Vision, Life, Short-and Long-Term Disability, Flexible Spending Accounts, Paid Time Off, Paid Holidays, and 401(k).
 
BONUS DUTIES YOU SHOULD UNDERSTAND
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, obligations, and activities may change at any time, with or without notice.
Jushi is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity or expression, religion, national origin or ancestry, age, disability, marital status, pregnancy, protected veteran status, protected genetic information, political affiliation, or any other characteristics protected by local laws, regulations, or ordinances.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
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