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Call Center Associate Jobs in Clinton, IL (NOW HIRING)

Memorial Health

Electronic Technician III

Forsyth, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Cisco, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Latham, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Lawndale, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Decatur, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Memorial Health

Electronic Technician III

Niantic, IL · On-site

$48.83/hr

Qualifications Education: • Associate's Degree in Electronics, Electronics/Electrical ... Repairs and installs present electronic systems and equipment as directed to include nursing call ...

Sunbelt Rentals

Outside Sales Representative

Decatur, IL · On-site

$40K - $50K/yr

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... your profit center specializes in. You will do this by developing your assigned territory ...

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All JobsCall Center Associate JobsCall Center Associate Jobs in Clinton, IL

Call Center Associate information

See Clinton, IL salary details

$9

$17

$20

How much do call center associate jobs pay per hour?

As of Aug 11, 2026, the average hourly pay for call center associate in Clinton, IL is $17.20, according to ZipRecruiter salary data. Most workers in this role earn between $15.77 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.
What are the most commonly searched types of Call Center jobs in Clinton, IL? The most popular types of Call Center jobs in Clinton, IL are:
What cities near Clinton, IL are hiring for Call Center Associate jobs? Cities near Clinton, IL with the most Call Center Associate job openings:
Infographic showing various Call Center Associate job openings in Clinton, IL as of July 2026, with employment types broken down into 1% As Needed, 67% Full Time, 30% Part Time, 1% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,772 per year, or $17.2 per hour.

Electronic Technician III

Memorial Health

Forsyth, IL • On-site

$48.83/hr

Full-time

This job post has expired today. Applications are no longer accepted.

Memorial Health rating

6.9

Company rating: 6.9 out of 10

Based on 175 frontline employees who took The Breakroom Quiz

454th of 887 rated healthcare providers

Job description

Min
USD $31.51/Hr.
Max
USD $48.83/Hr.
Overview
Provides electronic maintenance to all areas of Memorial Health System as assigned. Insures that work is completed per established policies/procedures, work order specifications and appropriate codes. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values.
Qualifications
Education:
• Associate's Degree in Electronics, Electronics/Electrical Certification/License, or completion of an apprenticeship program or 10 years of experience required.
Licensure/Certification/Registry:
• Must possess valid Illinois driver's license and must be deemed as an acceptable driver in accordance with the MHS Fleet Safety Policy (five year MVR will be required).
Experience:
• Four years experience with electronic equipment repair required.
Other Knowledge/Skills/Abilities:
• Demonstrated ability to read, understand and apply technical information from technical manuals and schematics pertaining to the operation, repair and maintenance of equipment/apparatus.
• Demonstrated ability to read, understand and apply complex building codes such as NFPA and Joint Commission.
• Must apply color discrimination necessary to differentiate wire colors.
• Must possess routine hand tools used by an electronic technician.
• Knowledge of basic mechanical applications.
• Have basic computer knowledge.
• Ability to concentrate and pay close attention to detail for long periods of time
Responsibilities
  1. Applies knowledge in the use, operation and application of typical test instruments including digital voltmeter, oscilloscope, function generator and various instruments necessary for the calibration, repair and troubleshooting of electronic equipment effectively and efficiently.
  1. Applies knowledge in the operation and application of diagnostic equipment for digital control equipment on hospital computer systems.
  1. Performs preventative maintenance and makes major repairs on electronic equipment effectively, efficiently, and per code and specification.
  1. Repairs and installs present electronic systems and equipment as directed to include nursing call systems, intercom systems, paging, communication systems, and fire alarm systems.
  1. Embodies the Memorial Health System Performance Excellence Standards of Safety, Courtesy, Quality, and Efficiency that support our mission, vision and values:
  • SAFETY: Prevent Harm - I put safety first in everything I do. I take action to ensure the safety of others.
  • COURTESY: Serve Others - I treat others with dignity and respect. I project a professional image and positive attitude.
  • QUALITY: Improve Outcomes - I continually advance my knowledge, skills and performance. I work with others to achieve superior results.
  • EFFICIENCY: Reduce Waste - I use time and resources wisely. I prevent defects and delays.
  1. Maintains current shop inventory of repair parts.
  1. Follows all safety procedures/policies and maintains effective standards of cleanliness of the Medical Center and its equipment.
  1. Knows thoroughly all hospital disaster codes and follows proper procedures immediately.
  1. Interacts with patients and Medical Center personnel in a courteous, helpful, cooperative professional manner and follows Code of Conduct of Memorial Medical Center.
  1. Maintains appropriate dress and appearance, projecting a positive image of the Medical Center.
  1. Follow applicable codes; Infection Control, JCAHO, NFPA.
  1. Coordinates assigned work to meet the needs of customers, patients and visitors and ensures customer satisfaction.
  1. Demonstrates engagement by assisting with completing division goals.
  1. Develops efficient and effective work practices that utilize time and material efficiently.
  1. Performs other related work as required or requested.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform tasks other than those specifically presented in this description.

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