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Call Center Associate Jobs in Kankakee, IL (NOW HIRING)

Technologists deftly handle phone inquiries from both internal and external customers, call ... Note that Medical Laboratory Technicians with an Associate of Science from and appropriate program ...

Sr Work Week Manager

Elwood, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Reddick, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Morris, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Reddick, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Bonfield, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Coal City, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Gardner, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Essex, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Morris, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Wilmington, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Gardner, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Sr Work Week Manager

Wilmington, IL ยท On-site

$140K - $156K/yr

... Center (CEC) Procedures are adhered to. Directs the implementation of the work week schedule in a ... Associate degree with 10 years of related experience OR * High School diploma/GED and 12 years of ...

Showing results 41-60

Call Center Associate information

See Kankakee, IL salary details

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How much do call center associate jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for call center associate in Kankakee, IL is $16.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.81 and $17.79 per hour, depending on experience, location, and employer.

What is a call center associate?

Call Center Associates are professionals who handle incoming and outgoing customer communications for a company, typically over the phone, but also via email, chat, or social media. They assist customers by answering questions, resolving concerns, processing orders, and providing information about products or services. A Call Center Associate plays a vital role in ensuring customer satisfaction and often serves as the first point of contact between the company and its clients. They are expected to have strong communication, problem-solving, and computer skills. The role may also require working in shifts, including evenings and weekends, depending on the company's hours of operation.

What are the key skills and qualifications needed to thrive as a call center associate?

To thrive as a Call Center Associate, you need strong verbal communication, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, multi-line phone systems, and basic computer applications is often required. Patience, active listening, and a calm demeanor under pressure are standout soft skills in this role. These competencies are essential for efficiently handling high volumes of customer inquiries, resolving issues, and ensuring customer satisfaction.

How does a call center associate typically collaborate with other departments to resolve customer issues?

Call Center Associates frequently work with colleagues in departments such as technical support, billing, and account management to fully resolve customer concerns. When a customer's request goes beyond the associate's scope, they coordinate with these teams to gather accurate information or escalate issues appropriately. Effective communication and timely follow-ups are essential to ensure the customer's needs are met and to provide a seamless service experience. This collaboration not only helps resolve issues efficiently but also helps associates broaden their understanding of company operations.

What is the difference between Call Center Associate vs Customer Service Representative?

AspectCall Center AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or equivalent; training provided
Work EnvironmentCall centers, inbound/outbound callsCall centers, retail, or office settings
Employer & Industry UsageTelecommunications, finance, techRetail, healthcare, banking
Common Search & ComparisonYesYes

Both roles involve assisting customers via phone, email, or chat, often requiring similar skills and training. The main difference is that Call Center Associates typically work in dedicated call centers handling high call volumes, while Customer Service Representatives may work in various settings, including retail or healthcare, with broader responsibilities. Both positions are essential for customer support and share similar credentials and work environments.

What cities near Kankakee, IL are hiring for Call Center Associate jobs?

Cities near Kankakee, IL with the most Call Center Associate job openings:

Infographic showing various Call Center Associate job openings in Kankakee, IL as of August 2026, with employment types broken down into 1% As Needed, 66% Full Time, 31% Part Time, 1% Temporary, and 1% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $33,515 per year, or $16.1 per hour.

Cardiothoracic Radiologist

Harvard Medical Faculty Physicians

Campus, IL โ€ข On-site, Remote

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 4 days ago


Key responsibilities

  • Interpret a wide range of thoracic imaging studies including chest CTs, lung cancer screening CT, chest radiographs, and cardiovascular CTAs.

  • Develop and lead specific clinical service lines at the main campus.

  • Participate in a plain film call pool for weekend coverage.


Job description

Job Description:

Cardiothoracic Radiologist

Department of Radiology

Harvard Medical Faculty Physicians (HMFP) at Beth Israel Deaconess Medical Center (BIDMC)

BIDMC/Dana-Farber Cancer Institute

The Radiology Department at Beth Israel Deaconess Medical Center, an affiliate of Harvard Medical School (HMS), is seeking enthusiastic applicants for a full-time radiologist faculty position in Cardiothoracic Radiology. The position has become available due to substantial growth and diversification of clinical services. Candidates will interpret a wide range of thoracic imaging studies including chest CTs, lung cancer screening CT, chest radiographs, and full spectrum of cardiovascular CTAs. Candidates should be eager to develop and lead specific clinical service lines at the main campus. All faculty members in our supportive team participate equally in a plain film call pool for weekend coverage.

The Cardiothoracic Imaging Division at BIDMC has a strong international standing in education and research. The Cardiothoracic Imaging Section currently has 6 faculty members, a clinical fellowship program with 2 clinical fellows and a dedicated research fellowship, the Sven Paulin Research Fellowship in Cardiothoracic Imaging. Hospital-based facilities span over two main campuses and include conventional radiographic units, 12 multidetector-row scanners, two of them with top-notch cardiac imaging capability, and two procedural CT suites, as well as dedicated cardiac MRI units. The division treasures its close collaborative relationships with referring services, and its contributions to several multidisciplinary conferences per week are highly valued by their clinical colleagues. Traditional research interests of Cardiothoracic Imaging Section include the imaging of airway diseases, interstitial lung diseases, chronic obstructive pulmonary disease, oncological imaging, functional respiratory imaging, radiation dose reduction, cardiopulmonary interactions, structural heart disease, cardiovascular diseases in women, and assessment of novel CCTA applications. The Cardiothoracic Imaging Division runs a successful CT Lung Cancer Screening program. The Division actively participates in a hospital-based Structural Heart Disease Program and runs a CT FFR Program.

As a teaching hospital of Harvard Medical School, BIDMC and the Department of Radiology, provide a clinically advanced and supportive academic environment for residents, fellows, and faculty. We're also proud and excited to be an integral part of the landmark collaboration among Dana-Farber Cancer Institute (DFCI), Beth Israel Deaconess Medical Center (BIDMC), and Harvard Medical Faculty Physicians (HMFP) to establish New England's only freestanding adult inpatient cancer hospital. The collaboration will provide unparalleled opportunities for cardiothoracic imaging and other physician specialties to be part of DFCI's internationally recognized cancer team.

Candidates should be excited to work in an academic environment and be committed to teaching medical students, residents, and fellows. Candidates would also have an opportunity to actively participate in clinical research and in the development of the cardiothoracic imaging broad research portfolio.

Beth Israel Deaconess Medical Center is a major HMS-affiliated teaching hospital with 649 beds, a Level I trauma center, and well-developed multi-specialty clinical programs, including thoracic and cardiac surgery. Candidates should be excited about working in an academic environment and passionate about the opportunity to teach medical students, residents, and fellows. The department will support remote work options.

Applicants must be American Board of Radiology-eligible/certified, and fellowship-trained with capability to perform and interpret cardiothoracic imaging. Candidates must be eligible for academic appointment at the Instructor, Assistant Professor or Associate Professor level at Harvard Medical School. Salary and academic rank will be commensurate with qualifications and experience. Hybrid and/or remote work options will be considered.

For further information, please contact Ms. Andrea Baxter, Executive Assistant to the Chair, Department of Radiology;abaxter@bidmc.harvard.edu, 617-632-7676.

Beth Israel Deaconess Medical Center, a 743-bed hospital and Level 1 Trauma Center, is a founding member of Beth Israel Lahey Health (BILH). BILH, a health care system with 14 hospitals, brings together academic medical centers and teaching hospitals, community and specialty hospitals, and more than 4,000 physicians and 39,000 employees in a shared mission to expand access and advance the science and practice of medicine through groundbreaking research and education.

Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) is one of the largest physician organizations in New England, dedicated to excellence and innovation in patient care, education, and research. As a physician-led organization, HMFP partners with more than 2,400 providers to support the delivery of exceptional care, promote professional development and foster balance at work and home. HMFP physicians have faculty affiliations with Harvard Medical School (HMS) and provide care throughout BILH system and additional hospitals across Massachusetts.

Pay Range:

$460,000 - $500,000

The base pay range reflects what Harvard Medical Faculty Physicians at Beth Israel Deaconess Medical Center (HMFP) reasonably and in good faith expects to pay for this role at the time of posting and may be modified from time to time. Actual compensation within this range may be determined based on several factors, including academic appointment, work experience, specialty training, geography of work location, anticipated productivity, FTE basis, and role expectations. In addition to base compensation, this role may be eligible for performance-based incentives, which may include bonuses for productivity and quality HMFP also offers a comprehensive and generous employee benefits program to eligible employees, including health, dental, vision, life, and disability insurance, as well as retirement plan(s) with employer contributions.