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Call Auditor Jobs in Arizona (NOW HIRING)

This isn't a call center. It's a seat at the table with clients who trust you completely. You'll ... You keep the engine running and the auditors happy. * Solve the hard stuff. API integrations, EDI ...

... auditing, and reporting. * Supports sales through involvement in job quotation and estimation ... Oversees quotation of call-in work, transactional sales (not requiring SSR skills), and assigns ...

Assurance Manager - Lending

Phoenix, AZ

$110K - $133K/yr

Identify and communicate accounting and auditing matters to Senior Managers and Partners * Identify ... call us at 800-274-3978 or send us an email at careers@rsmus.com. RSM does not intend to hire ...

... employees, whom we call partners, and to provide to our clients and the communities we serve ... Coordination of audits related to auditor open items and client questions and comments. * Technical ...

Activities vary each day and include auditing products, counting inventory, setting new fixtures ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Activities vary each day and include auditing products, counting inventory, setting new fixtures ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Flex Merchandiser

Flagstaff, AZ · On-site

$18.60/hr

Activities vary each day and include auditing products, counting inventory, setting new fixtures ... We also provide a full-service call center to help if you get hung up and need assistance in-store.

Showing results 41-60

Call Auditor information

See Arizona salary details

$28.4K

$67.7K

$109.5K

How much do call auditor jobs pay per year?

As of Sep 7, 2026, the average yearly pay for call auditor in Arizona is $67,686.00, according to ZipRecruiter salary data. Most workers in this role earn between $43,800.00 and $91,800.00 per year, depending on experience, location, and employer.

What is a call auditor?

A Call Auditor is responsible for reviewing and evaluating customer service calls to ensure quality, compliance, and adherence to company policies. They analyze interactions for accuracy, professionalism, and effectiveness in resolving customer inquiries. Call Auditors provide feedback to agents and management to improve performance and enhance customer satisfaction. Their role helps maintain service standards and identify areas for training or process improvements.

What are the key skills and qualifications needed to thrive as a call auditor?

To thrive as a Call Auditor, you need strong analytical and listening skills, familiarity with call quality assurance standards, and often a background in customer service or call center environments. Experience with call recording software, quality monitoring systems, and sometimes certifications like COPC or Six Sigma are valuable assets. Attention to detail, objectivity, and effective communication are essential soft skills for providing clear and actionable feedback. These capabilities are important for ensuring compliance, improving customer interactions, and supporting continual service improvement within organizations.

What are some typical challenges encountered by call auditors, and how are they addressed?

Call Auditors often face challenges such as maintaining objectivity when evaluating diverse communication styles, managing a high volume of calls, and staying current with evolving company policies and compliance requirements. These challenges are typically addressed through ongoing training, calibration sessions with peers, and clear evaluation criteria to ensure consistency and fairness. Working closely with team leaders or quality managers also helps address any discrepancies and supports continuous improvement for both auditors and frontline staff. Regular feedback loops and open communication channels make it possible for Call Auditors to handle these challenges effectively and contribute to the overall quality assurance process.

What are popular job titles related to Call Auditor jobs in Arizona?

For Call Auditor jobs in Arizona, the most frequently searched job titles are:

What cities in Arizona are hiring for Call Auditor jobs?

Cities in Arizona with the most Call Auditor job openings:

Infographic showing various Call Auditor job openings in Arizona as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 80% Full Time, 13% Part Time, and 5% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $67,686 per year, or $32.5 per hour.

Financial Control Supervisor

Western Alliance Bank

Phoenix, AZ • On-site

Full-time

Medical, Dental, Retirement

Re-posted 22 days ago


Job description

Job Title:

Financial Control Supervisor

Location:

CityScape

What you'll do:

As a Financial Control Supervisor, you'll assist in the planning, execution, and delivery of test work on financial internal controls in compliance with Sarbanes-Oxley Act (SOX) and Federal Deposit Insurance Corporation Improvement Act (FDICIA) requirements. You'll evaluate the design and operational effectiveness of processes and controls. As a Financial Control Supervisor, you'll also assist in identifying root causes of identified issues to strengthen and/or improve controls. Responsible for overseeing and reviewing senior and staff level work, including reporting of the results of testing, projects and special assignments..
  • Document Internal Controls Over Financial Reporting (ICOFR) and manage risk and control matrices. Maintain control system software (Workiva) for organized testing work papers.
  • Supervise and participate with less experienced staff. Review work of senior analysts to ensure compliance with requirements and objectives.
  • Identify, document, present, and assist in impact analysis for control deficiencies. Assist in the development of mitigation strategy.
  • Establish and maintain relationships with process and control owners, auditors, and regulators.
  • Ensure effective communication with both staff and management.
  • Lead and develop a team; responsible for hiring, coaching, performance management, training and development.

What you'll need:

  • 5+ years of related experience in Internal Controls, Public Accounting, Internal Audit, or similar field.
  • Bachelor's degree in related field required; Masters or MBA in related field preferred.
  • Advanced knowledge of internal control analysis, risk assessment methodologies, Sarbanes-Oxley Section 302/402 and/or FRB reporting requirements, COSO framework, Institute of Internal Auditor (IIA) standards, and/or generally accepted accounting principles.
  • Entry to Intermediate level knowledge of general banking operations, including deposit operations, loan administration, treasury management and/or other commercial banking products and services.
  • Entry to Intermediate level knowledge of applicable regulatory and legal compliance obligations, rules and regulations, industry standards and practices.
  • Advanced speaking and writing communication skills and ability to effectively interact with all levels within the Company.
  • Advanced exceptional time management; detail oriented and proficient in Microsoft Office applications. Previous leadership experience preferred.
  • Certified Public Accountant preferred.
  • Occasional travel required.

Benefits you'll love:
We offer all the important things you'd want - like competitive salaries, an ownership stake in the company, medical and dental insurance, time off, a great 401k matching program, tuition assistance program, an employee volunteer program, and a wellness program. In addition, you'll have the opportunity to bolster your business knowledge, learning the ins and outs of how successful companies operate and manage their finances, giving you invaluable hands-on experience to help grow your career!

About the company:

Western Alliance Bank, Member FDIC, is a wholly owned subsidiary of Western Alliance Bancorporation. Serving clients nationwide, Western Alliance Bank includes six legacy bank brands - Alliance Association Bank, Alliance Bank of Arizona, Bank of Nevada, Bridge Bank, First Independent Bank and Torrey Pines Bank - that remain part of the company's heritage, as well as AmeriHome Mortgage, a Western Alliance Bank Company.

Western Alliance Bancorporation is committed to equal employment and will consider all qualified applicants without regard to race, sex, color, religion, age, nation origin, marital status, disability, protected veteran status, sexual orientation, gender identity or genetic information. Western Alliance Bancorporation is committed to working with and providing reasonable accommodations for individuals with disabilities. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process and/or need an alternative method of applying, please email HR@westernalliancebank.com or call 602-386-2488. When contacting us, please provide your contact information and state the nature of your accessibility issue. We will only respond to inquiries concerning requests that involve a reasonable accommodation in the application process.

Western Alliance Bancorporation