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Call Advocate Jobs (NOW HIRING)

As a Family Advocate in the mobile crisis department you will be a member of Mobile Crisis Services ... Respond to onsite crisis call with clinicians to assist with crisis planning and stabilization.

Advocate Child - Bilingual

Chicago, IL · On-site

$36K - $40K/yr

Provide crisis intervention to walk-in clients, call-in clients or clients referred by other means. * On behalf of the client and/or Family Rescue, will coordinate and advocate with outside entities ...

Patient Care Advocate

Delaware, OH

$16.75 - $21.75/hr

A successful advocate must be friendly, persuasive, and patient. The goal is to promote business ... Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in ...

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

A successful advocate must be friendly, persuasive, and patient. The goal is to promote business ... Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in ...

Patient Care Advocate

Delaware, OH · On-site

$16.75 - $21.75/hr

A successful advocate must be friendly, persuasive, and patient. The goal is to promote business ... Ability to gather information, schedule appointments, answer inquiries, and log call outcomes in ...

Legal Advocate

Chicago, IL · On-site

$39K - $40K/yr

Advocate - Legal FT/PT: Full time (35+ hours per week) CLASSIFICATION: Non-Exempt - Salaried PAY ... Provide crisis intervention to walk-in clients, call-in clients or clients referred by other means.

Legal Advocate

Chicago, IL · On-site

$39K - $40K/yr

Advocate - Legal FT/PT: Full time (35+ hours per week) CLASSIFICATION: Non-Exempt - Salaried PAY ... Provide crisis intervention to walk-in clients, call-in clients or clients referred by other means.

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Call Advocate information

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How much do call advocate jobs pay per hour?

As of Jun 9, 2026, the average hourly pay for call advocate in the United States is $21.66, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $25.72 per hour, depending on experience, location, and employer.

How does a Call Advocate typically collaborate with other departments to resolve customer issues?

Call Advocates often work closely with teams such as technical support, billing, and customer success to ensure that customer concerns are fully addressed. When a customer's inquiry requires specialized knowledge or escalation, Call Advocates act as a liaison, gathering necessary information and coordinating follow-up. This collaborative approach not only helps resolve issues more efficiently but also builds stronger interdepartmental relationships. Being proactive and clear in communication is key for a Call Advocate to excel in this aspect of the role.

What are the key skills and qualifications needed to thrive as a Call Advocate, and why are they important?

To thrive as a Call Advocate, you need excellent verbal communication skills, active listening abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, call center software, and possibly certification in customer service are often required. Strong problem-solving, patience, and empathy help you build rapport and effectively resolve customer concerns. These skills are crucial for delivering positive customer experiences and maintaining high satisfaction in a fast-paced support environment.

What are Call Advocates?

Call Advocates are professionals who assist customers over the phone, addressing their concerns, answering questions, and providing support or guidance related to products or services. They act as a liaison between the company and its clients, ensuring customer satisfaction and resolving issues efficiently. Call Advocates are skilled in communication, problem-solving, and often use specialized software to manage inquiries and maintain records of interactions.

What is the difference between Call Advocate vs Customer Service Representative?

AspectCall AdvocateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; communication skillsHigh school diploma or equivalent; communication skills
Work EnvironmentCall centers, remote or office-basedCall centers, retail, or office settings
Industry UsageHealthcare, insurance, or specialized servicesRetail, telecom, banking, general customer support
Primary FocusAdvocating for clients, resolving issues, explaining policiesHandling inquiries, providing information, resolving basic issues

While both roles involve communication with customers over the phone, Call Advocates focus on representing and supporting clients, often in specialized industries like healthcare or insurance. Customer Service Representatives handle a broader range of general inquiries across various sectors. The roles share similar credentials and work environments but differ in their primary responsibilities and industry focus.

More about Call Advocate jobs
Explore Gastroenterology positions in dynamic South Chicago - Advocate Christ Medical Center/Advo...

Explore Gastroenterology positions in dynamic South Chicago - Advocate Christ Medical Center/Advo...

Advocate Health

Chicago, IL

Other

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago


Advocate Aurora Health rating

7.6

Company rating: 7.6 out of 10

Based on 766 frontline employees who took The Breakroom Quiz

187th of 870 rated healthcare providers


Job description

Join Advocate Health as a Gastroenterology Physician in Oak Lawn, Illinois -part of Advocate Health, one of the largest nonprofit integrated health systems in the country.

At Advocate Health, we're committed to being a Best Place to Care-where physicians are empowered, heard, and equipped to do their best work. You'll be part of a leading integrated system with a shared commitment to innovation, well-being, and the communities we serve. Whether you're seeking professional growth, meaningful impact, or a team that lifts you up-this is where it starts.

Highlights

  • Seeking Gastroenterologists to join our large, well-respected South Chicago team
  • Position will include shared coverage of Advocate Christ Medical Center of Oak Lawn and Advocate Trinity Hospital of Chicago
  • General Gastroenterology expectation where you will diagnose and treat a wide range of GI conditions and issues; advanced procedures are not required
  • Enjoy an attractive, shared call schedule
  • Multi-disciplinary, patient-centered environment focused on providing quality health care
  • State-of-the-art technology
  • Two-year income guarantee from $700,000- $700,000
  • Generous sign on bonus offered
  • EPIC EMR
  • Be part of an integrated nationally recognized organization with physician-led medical group and embedded service line
  • Leverage access to DAX Copilot, an AI-powered clinical documentation tool integrated with Epic, streamlining clinical workflows by generating draft patient notes for efficient review, editing, and signature
  • Experience an environment that provides safe and equitable care for all patients

Benefits

  • Paid Time Off programs available for eligible positions
  • Comprehensive health and welfare benefits, including medical, dental, vision, life, and disability coverage
  • Retirement benefits, including 401(k) options with employer contributions and access to financial wellness resources
  • Flexible spending accounts for eligible health care and dependent care expenses
  • Family support benefits, which may include parental leave, adoption assistance, and surrogacy support
  • Educational assistance and professional development programs
  • Paid medical liability insurance
  • Continuing Medical Education (CME) allowances
  • Relocation assistance

About Oak Lawn, Illinois

Oak Lawn, an attractive Village of nearly 56,000 residents and over 1,800 diverse businesses, has distinguished itself among Chicago's leading southwest suburbs. Nestled in the center of Cook County, a distinctive home town essence flows through Oak Lawn; an unmatched quality evidenced through the community's affable neighborhoods, dynamic business districts, well- maintained recreational areas and cultural vivacity. The resources accessed within Oak Lawn are truly second-to-none. Exceptional educational opportunities are profound, as residents have a choice among a number of public and private school options and several higher education and continuing education institutions. Compassionate and quality health care is readily available through various established practices, along with the presence of Advocate Christ Medical Center and Advocate Children's Hospital.

About Advocate Health

Advocate Health is one of the largest nonprofit integrated health systems in the United States, providing care under the names Advocate Health Care in Illinois, Atrium Health in the Carolinas, Georgia and Alabama, and Aurora Health Care in Wisconsin. With Wake Forest University School of Medicine as our academic core, we are shaping the future of health care through innovation, research, education and compassionate care.

When you join Advocate Health, you're joining a team that's committed to being a Best Place to Care-where clinicians are heard, supported and empowered to focus on what matters most: caring for patients. This enterprise-wide initiative is grounded in listening to care teams, removing barriers to excellent care, and fostering well-being and connection. It reflects our purpose-from discovery to everyday moments, we're redefining care - for you, for us, for all-and lives through our values: lifting each other up, leading with purpose, thinking boldly together and embracing change with optimism. Here, you'll find not just a job, but a career with meaning, growth and impact-for all.


What Advocate Aurora Health employees say

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Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


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About Advocate Health

Sourced by ZipRecruiter

Advocate Healthcare, based in Oak Lawn, Illinois, United States, is a leading figure in the health care industry. Accessible via their official website, 'advocatehealth.com', this organization provides a wide variety of medical services and treatment options. Founded in 1995 through a merger of Evangelical Health Systems Corporation and Lutheran General HealthSystem, Advocate Healthcare has grown exponentially over the years. Now, it operates more than 400 sites of care, including 12 hospitals that encompass 11 acute care hospitals, the state’s largest integrated children’s network, five Level I trauma centers, and three Level II trauma centers. Upholding their values of equality, compassion, excellence, partnership and stewardship, Advocate Healthcare's mission is centered on building lifelong relationships with patients by delivering the best health outcomes and highest level of service through an integrated approach to care and wellness.

Industry

Hospitals and health care and social assistance

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US