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California Lifeline Jobs (NOW HIRING)

Analyst II

San Francisco, CA · On-site

$6.0K - $7.5K/mo

The California LifeLine (LifeLine) Program Section of the Consumer Programs Branch, Communications Division, assists the Commission in: * Administering the California LifeLine Program, which is one ...

Analyst II

San Francisco, CA · On-site

$6.0K - $7.5K/mo

The California LifeLine (LifeLine) Program Section of the Consumer Programs Branch, Communications Division, assists the Commission in: * Administering the California LifeLine Program, which is one ...

Analyst II

San Francisco, CA · On-site

$6.0K - $7.5K/mo

The California LifeLine (LifeLine) Program Section of the Consumer Programs Branch, Communications Division, assists the Commission in: * Administering the California LifeLine Program, which is one ...

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California Lifeline information

See salary details

$35.5K

$86.4K

$117K

How much do california lifeline jobs pay per year?

As of Aug 27, 2026, the average yearly pay for california lifeline in the United States is $86,379.00, according to ZipRecruiter salary data. Most workers in this role earn between $60,000.00 and $116,500.00 per year, depending on experience, location, and employer.

What is the California Lifeline program?

The California Lifeline program is a state-run initiative that provides discounted home phone and cell phone services to eligible low-income households in California. Its goal is to ensure that all residents have access to essential communication services, regardless of their financial situation. Qualified participants can receive significant discounts on their monthly phone bills, and in some cases, on the cost of a phone itself. Eligibility is usually based on participation in certain public assistance programs or meeting specific income requirements. Applying for California Lifeline helps families stay connected for emergencies, job searches, and daily communication needs.

What are the key skills and qualifications needed to thrive as a California Lifeline program representative?

To thrive as a California Lifeline Program Representative, you need strong customer service skills, attention to detail, and a basic understanding of eligibility requirements, often supported by a high school diploma or equivalent. Familiarity with enrollment software, telecommunication systems, and data entry tools is typically required. Excellent communication, patience, and problem-solving abilities help in assisting diverse clients and resolving issues efficiently. These skills ensure applicants receive proper support and that the program runs smoothly, maintaining compliance and accessibility for all eligible Californians.

What challenges might I face as a California Lifeline customer service representative, and how can I prepare for them?

As a California Lifeline Customer Service Representative, you may encounter challenges such as handling high call volumes, assisting customers with language barriers, and explaining eligibility requirements for the program. It’s important to stay patient, communicate clearly, and familiarize yourself with program guidelines and support resources. Developing strong problem-solving skills and becoming comfortable using customer service software will also help you manage daily tasks efficiently and provide quality assistance.

What is the difference between California Lifeline vs California Customer Service Representative?

AspectCalifornia LifelineCalifornia Customer Service Representative
Required CredentialsNone specific, eligibility based on income or participation in assistance programsHigh school diploma or equivalent; customer service skills
Work EnvironmentPrimarily telecommunication assistance programs, often remote or in community settingsOffice or call center, interacting with customers
Employer & Industry UsageState government programs, telecom providersTelecom companies, customer service firms
Common Search & ComparisonAssistance program eligibilityCustomer service roles, employment in telecom

The California Lifeline program provides discounted phone services to eligible low-income residents, focusing on assistance and outreach. In contrast, California Customer Service Representatives handle customer inquiries, support, and service issues for telecom companies. While both roles involve communication skills, California Lifeline is a program-based role with eligibility criteria, whereas Customer Service Representatives are employed in customer support positions within the telecom industry.

More about California Lifeline jobs

What states have the most California Lifeline jobs?

States with the most job openings for California Lifeline jobs include:

Infographic showing various California Lifeline job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 63% Full Time, 29% Part Time, and 7% Contract. Highlights an 70% Physical, 2% Hybrid, and 28% Remote job distribution, with an average salary of $86,379 per year, or $41.5 per hour.

Licensed Mental Health Therapist - Remote Opportunities at Lifeline Therapy Clinic

Lifeline Therapy Clinic

San Jose, CA • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago


Job description

Position Overview

Lifeline Therapy Clinic is actively seeking a dedicated and culturally competent Licensed Mental Health Therapist to join our dynamic team. This full-time remote position allows you to make a significant impact within the mental health field while delivering tailored and compassionate care to a diverse patient population. If you are a Licensed Marriage and Family Therapist (LMFT), Licensed Professional Clinical Counselor (LPCC), or Licensed Clinical Social Worker (LCSW) with a passion for promoting mental wellness, we encourage you to apply.

About the Organization

Located in San Jose, California, Lifeline Therapy Clinic is committed to providing exceptional mental health services through culturally sensitive approaches. Our clinic specializes in serving individuals from a variety of backgrounds—particularly ethnic and cultural minorities, LGBTQ+ communities, and immigrant populations. We aim to create an inclusive environment that encourages healing, understanding, and respect for all patients and their experiences.

Work Environment

This position is entirely telehealth-based, allowing our therapists to conduct sessions from the comfort of their own homes while utilizing state-of-the-art virtual platforms. Our remote work setting fosters flexibility, creativity, and collaboration among team members, with scheduled hours generally falling between Monday and Friday from 9:00 AM to 6:00 PM. Additional scheduling flexibility may be necessary to meet the needs of our patients.

Key Responsibilities
  • Conduct comprehensive and culturally sensitive mental health assessments to understand each patient's unique experiences and develop personalized treatment plans that address their specific needs.
  • Utilize evidence-based therapeutic interventions, tailored to diverse cultural backgrounds, ensuring the highest quality of care.
  • Deliver individual, family, and group therapy sessions, working collaboratively with patients to address their mental health concerns while fostering resilience and overall well-being.
  • Coordinate care with psychiatrists, psychologists, and other healthcare professionals to provide holistic and integrated support.
  • Respond effectively to crisis situations, offering immediate intervention and support to ensure patient safety and well-being.
  • Educate patients and their families on mental health disorders, treatment modalities, and community resources, fostering a better understanding of their mental health journeys.
  • Maintain meticulous and confidential documentation in line with legal, ethical, and organizational standards using electronic health record (EHR) systems.
  • Engage proactively in case conferences, interdisciplinary team meetings, and ongoing professional development activities, including cultural competency training.
  • Stay abreast of the latest research, best practices, and cultural considerations in mental health therapy to enhance service delivery.
Patient Population / Client Focus

The patients served at Lifeline Therapy Clinic come from diverse cultural, ethnic, and socio-economic backgrounds, reflecting the rich tapestry of the San Jose community. This includes working closely with individuals from ethnic and cultural minorities, as well as LGBTQ+ and immigrant populations, allowing you to develop and implement culturally responsive care strategies that resonate with their lived experiences.

Qualifications
  • A Master's or Doctoral degree in Social Work, Marriage and Family Therapy, Mental Health Counseling, or Psychology from an accredited institution.
  • A current and valid license to practice as an LCSW, LPCC, or LMFT in California.
  • In-depth knowledge of mental health disorders and evidence-based treatment approaches, along with a thorough understanding of cultural competence in therapy practices.
  • Experience in delivering both individual and group therapy, particularly with culturally responsive methodologies.
  • Strong crisis intervention skills and the ability to maintain composure in challenging situations.
  • Exceptional interpersonal and communication abilities, with a focus on building meaningful rapport across diverse populations.
  • Proficiency in electronic health record (EHR) systems and other relevant digital applications.
  • Commitment to professional ethics, confidentiality, and the maintenance of appropriate boundaries in therapeutic relationships.
  • A collaborative spirit to effectively work with a multidisciplinary team.
Preferred Experience

We seek candidates with at least two years of relevant clinical experience in a mental health counseling capacity. Experience in telehealth or digital therapy service delivery is an advantage.

Compensation and Benefits

The annual salary for this position is competitive, ranging from USD 70,000 to 100,000, commensurate with experience and qualifications. In addition to a lively work environment rich in opportunities for professional growth, we offer a comprehensive benefits package which includes:

  • Extensive healthcare benefits covering medical, dental, and vision care.
  • A retirement savings plan featuring employer-matching contributions.
  • Generous paid time off (PTO) and holiday pay to support work-life balance.
  • Professional liability insurance coverage to provide peace of mind.
  • Ongoing continuing education opportunities and financial support for professional development.
  • Pathways for career growth into leadership roles within our practice.
  • An inclusive, collaborative, and supportive workplace culture.
Career Growth Opportunities

At Lifeline Therapy Clinic, we value professional development and are committed to investing in our team's growth. We encourage our therapists to pursue advanced certifications and training, attend workshops, and engage in professional networking opportunities. Moreover, there are paths for leadership growth available for those who demonstrate exceptional dedication and skill.

Why Join Our Team

Joining Lifeline Therapy Clinic means becoming part of a team that is making a difference in the mental health landscape. We recognize and celebrate diversity, actively prioritize cultural competence, and support one another in providing exceptional care. As a member of our clinic, you will be empowered to utilize your unique skills and experiences to enhance the lives of others.

Application Information

If you are passionate about mental health and meet the qualifications outlined above, we would love to hear from you. Please submit your resume highlighting your relevant experience, cultural competence, and your motivation to join Lifeline Therapy Clinic. We look forward to reviewing your application and potentially welcoming you to our team!