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Csx Investigator Jobs (NOW HIRING)

CSX

Special Agent (Riverdale, IL)

Riverdale, IL

Proactively supports the CSX Police Department's mission to protect CSX Transportation (CSXT) and the community by preventing and investigating crimes against persons and/or property on or against ...

Circle K Stores, Inc.

IT Auditor

Tempe, AZ · On-site

Participate in ad hoc mandates as required (in flight reviews, investigations, etc.). What You Will ... CSX, CEH, GSEC, etc.) is an asset. * Proficiency in Microsoft Office suite of applications is an ...

Circle K

IT Auditor

Tempe, AZ · On-site

Participate in ad hoc mandates as required (in flight reviews, investigations, etc.). What You Will ... CSX, CEH, GSEC, etc.) is an asset. * Proficiency in Microsoft Office suite of applications is an ...

GFT.

Project Engineer, Rail

Kansas City, MO

$100K - $145K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

GFT.

Civil Engineer - Freight Rail Design

Kansas City, MO · On-site

$80K - $115K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

GFT.

Civil Engineer - Freight Rail Design

Dallas, TX

$80K - $115K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

Schnabel Inc.

Senior Geotechnical Engineer

Rockville, MD · On-site

$105K - $210K/yr

Planning and oversight of geotechnical investigations. * Manage/review geotechnical field work ... WMATA, CSX, Amtrak, Norfolk Southern, or similar * Experience managing or supervising junior ...

GFT.

Project Engineer, Rail

Kansas City, MO

$100K - $145K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

GFT.

Civil Engineer - Freight Rail Design

Austin, TX

$80K - $115K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

GFT.

Project Engineer, Rail

Omaha, NE

$100K - $145K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

GFT.

Civil Engineer - Freight Rail Design

Kansas City, MO · On-site

$80K - $115K/yr

Coordinate with Class I railroads (BNSF, UP, CN, CSX, KCS, etc.), public agencies, and private clients to meet project specifications. * Perform site investigations, track geometry calculations, and ...

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CSX Investigator information

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$32K

$75.3K

$131K

How much do csx investigator jobs pay per year?

As of Jun 12, 2026, the average yearly pay for csx investigator in the United States is $75,325.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,500.00 and $98,500.00 per year, depending on experience, location, and employer.

What is a CSX Investigator job?

A CSX Investigator is responsible for conducting investigations related to railroad incidents, theft, fraud, and policy violations within CSX Transportation. They gather evidence, interview witnesses, and collaborate with law enforcement to resolve cases. Their role helps ensure safety, security, and compliance with company policies and industry regulations.

What types of cases or incidents does a CSX Investigator typically handle?

A CSX Investigator typically manages cases involving theft, fraud, workplace misconduct, safety violations, and breaches of company policy occurring on railroad property or involving company personnel. Daily tasks may involve interviewing witnesses, reviewing surveillance footage, collecting evidence, and preparing detailed investigative reports. Collaborating closely with law enforcement, legal teams, and internal management is common in order to resolve cases efficiently. There are also opportunities to develop preventative security strategies and contribute to organizational policy improvements based on insights from investigations. The role offers a dynamic mix of fieldwork and analytical responsibilities, making it engaging for those who enjoy varied challenges.

What are the key skills and qualifications needed to thrive in the Csx Investigator position, and why are they important?

To thrive as a CSX Investigator, you need strong analytical skills, attention to detail, and experience in investigative procedures, often supported by relevant law enforcement or corporate security backgrounds. Familiarity with incident management systems, evidence collection tools, and certifications such as Certified Fraud Examiner (CFE) or Certified Protection Professional (CPP) are commonly expected. Excellent communication, critical thinking, and interpersonal skills set top candidates apart in this field. These competencies are crucial for conducting effective investigations, ensuring compliance, and collaborating with diverse stakeholders to resolve security incidents.

More about CSX Investigator jobs
What are the most commonly searched types of Csx Investigator jobs? The most popular types of Csx Investigator jobs are:
What states have the most Csx Investigator jobs? States with the most job openings for Csx Investigator jobs include:
What job categories do people searching Csx Investigator jobs look for? The top searched job categories for Csx Investigator jobs are:
CSX Investigator jobs near you
Infographic showing various Csx Investigator job openings in the United States as of June 2026, with employment types broken down into 99% Full Time, and 1% Contract. Highlights an 97% Physical, 2% Hybrid, and 1% Remote job distribution, with an average salary of $75,325 per year, or $36.2 per hour.
Manager Freight Claims Planning & Implementation

Manager Freight Claims Planning & Implementation

CSX

Jacksonville, FL

Full-time

Posted 24 days ago

CSX rating

7.2

Company rating: 7.2 out of 10

Based on 85 frontline employees who took The Breakroom Quiz

170th of 340 rated logistics

Job description

Job Summary
Responsible for the review and investigation of Freight claims. Works to collect transportation records and other supporting documentation and provides liability recommendations for management and the Commercial team. Leads strategic technology initiatives, enhancements for the department to include metrics and analytics.
Primary Activities and Responsibilities

  • Review and analyze claims filed by the customers for various reasons including loss, damage, delays including service interruption, plant shutdowns, etc. to ensure rail carrier regulations, transportation contracts, Association of American Railroads (AAR) freight claims rules, Sarbanes-Oxley (SOX) requirements, and adherence to company practices with regard to risk and liability.
  • Work with customers and claims personnel to resolve claims reconsiderations or rebuttals
  • Communicate with sales and marketing managers on liability issues
  • Manage the auto contractor settlements, collections from responsible parties to ensure proper and timely cash application.
  • Prepare and conduct training sessions on new technology tools and enhancements
  • Provide updates to customers on claims status
  • Gather requirements and lead meetings with business and IT to include troubleshooting exceptions to find proper solution
  • Responsible for Freight Claims technology budget reports
  • Work closely with the CSX Technology department to ensure OE IT budget is appropriately managed based on the work and tools prescribed
  • Responsible for KPI reports, and all Tableau and adhoc reporting
  • Periodically review and update SOPs and training modules for publishing on teamsite
  • Miscellaneous activities and responsibilities as assigned by manager


Minimum Qualifications

  • Bachelor's Degree/4-year Degree
  • 1 or more years of experience in Accounting, Finance or Customer Liability Claims

Equivalent Minimum Qualifications

  • Associates Degree/2-year Degree
  • 3 or more years of experience in Accounting, Finance or Customer Liability Claims

Preferred Qualifications

  • Bachelor's Degree/4-year Degree
  • 3 or more years of experience in Accounting, Finance or Customer Liability Claims
  • 1 or more years of supervisory experience

Knowledge and Skills

  • Ability to work under pressure and maintain composure while handling multiple responsibilities
  • Knowledge of liability provisions of transportation contracts and related coverage laws
  • BOBJ, PowerBi, SAP, Salesforce and various systems (i.e., Transportation, Terminal & Yard, Reference Files, Accounting Processes, Revenue and Expenditures, etc.)
  • customer liability claims
  • Ability to solve complex problems
  • Interpret liability rules and regulations on rail carrier customer claim issues
  • Microsoft Office skills
  • Tableau analytics reporting proficiency
  • LEAN certification preferred but not required
  • Oral and written communication skills
  • Negotiation and presentation skills

Leadership
The CSX Leadership Model is the foundation of our Talent Strategy and is what drives CSX performance. CSX accordingly selects and develops talent based on each of the following: producing results, creating change, and inspiring excellence.

CSX is passionate about building a workforce that reflects the values and behaviors of ONE CSX. We are nationally recognized for our commitment to diversity and engagement, as well as our support for veterans and reservists. 
CSX, based in Jacksonville, Florida, is a premier transportation company. It provides rail, intermodal and rail-to-truck transload services and solutions to customers across a broad array of markets, including energy, industrial, construction, agricultural, and consumer products. For nearly 200 years, CSX has played a critical role in the nation's economic expansion and industrial development. Its network connects every major metropolitan area in the eastern United States, where nearly two-thirds of the nation's population resides. It also links more than 230 short-line railroads and more than 70 ocean, river and lake ports with major population centers and farming towns alike. More information about CSX Corporation and its subsidiaries is available at www.csx.com. Connect with us on Facebook  X  LinkedIn  Instagram   YouTube

Closing Statement

 At CSX, two of our six Guiding Principles are Valuing and Developing Employees as well as Operating Safely. We are committed to offering our team members the most competitive compensation and benefits package available, unlimited opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
CSX is an Equal Opportunity Employer Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Click here to view the EEO is Law poster. 
CSX Transportation and its subsidiaries are not seeking outside assistance or accepting unsolicited resumes from staffing agencies or search firms for employment or contractor opportunities. Any resumes submitted by an outside vendor to any employee at CSX via e-mail, Internet, or directly to hiring managers without a valid written search agreement in place with the Talent Acquisition / HR department will be deemed the sole property of CSX. No placement fee will be paid in the event a candidate is hired as a result of the referral, or through other means.
This role offers an annual salary range based on experience and qualifications. In addition to base salary we provide an annual bonus opportunity. 
At CSX, we prioritize valuing and developing employees, as well as operating safely. We are committed to offering our team members competitive compensation, a comprehensive benefits package, and unlimited growth opportunities. Our benefits support financial, physical, emotional, and social well-being, with health plans, wellness programs, and customizable coverage options. Learn more about our benefits here. 

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