Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Recommendations to Service Manager and Business Manager, alternative methods and solutions for service approach, customer offerings and implementation * Supports Quality, Accounting and Service ...
Recommendations to Service Manager and Business Manager, alternative methods and solutions for service approach, customer offerings and implementation * Supports Quality, Accounting and Service ...
Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... business. * Collaborates with IIS Product Manager to maintain a product and procedural training ...
Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... business. * Collaborates with IIS Product Manager to maintain a product and procedural training ...
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
New
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
New
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Plumber Support Outreach Manager - Based in Houston, TX Description Client is a leading global ... Experience in a plumbing business Plumber license Able to travel HOW TO STAND OUT Experience in ...
Plumber Support Outreach Manager - Based in Houston, TX Description Client is a leading global ... Experience in a plumbing business Plumber license Able to travel HOW TO STAND OUT Experience in ...
Product Support Specialist
Houston, TX · On-site
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
Houston, TX · On-site
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Quick apply
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
As an ideal candidate, you will have a sharp business mind and proven success managing multiple external service provider resources toward maximum productivity as they support business functions and ...
As an ideal candidate, you will have a sharp business mind and proven success managing multiple external service provider resources toward maximum productivity as they support business functions and ...
In addition to supporting people-to-people and people-to-content use cases, the team has a critical ... Business Studies, Business Administration, or Management. · Experience leading projects from ...
In addition to supporting people-to-people and people-to-content use cases, the team has a critical ... Business Studies, Business Administration, or Management. · Experience leading projects from ...
Serve as a liaison between business users and IT teams * Provide ongoing system support, troubleshooting, and enhancements * Monitor system performance and recommend improvements * Manage change ...
Serve as a liaison between business users and IT teams * Provide ongoing system support, troubleshooting, and enhancements * Monitor system performance and recommend improvements * Manage change ...
Manage the ITSS Field Support Analysts (internal or vendor) Ensure seamless integration of 1st and ... Relay the business Requirements: of the customer to IT Leadership. Ensure customers' priorities for ...
Manage the ITSS Field Support Analysts (internal or vendor) Ensure seamless integration of 1st and ... Relay the business Requirements: of the customer to IT Leadership. Ensure customers' priorities for ...
Manager, IT Support Services
Houston, TX · On-site
... support business continuity and operational excellence. Lead the regional IT operations with a ... Serve as primary liaison between business stakeholders and IT, translating complex user ...
Manager, IT Support Services
Houston, TX · On-site
... support business continuity and operational excellence. Lead the regional IT operations with a ... Serve as primary liaison between business stakeholders and IT, translating complex user ...
... Business Unit customers according to the agreed service levels • Delivering IT services support services and value to the business area • Maintain Customer Satisfaction by successfully managing ...
... Business Unit customers according to the agreed service levels • Delivering IT services support services and value to the business area • Maintain Customer Satisfaction by successfully managing ...
Business Support Manager information
See Spring, TX salary details
$36.5K - $42.9K
14% of jobs
$46.1K is the 25th percentile. Wages below this are outliers.
$42.9K - $49.3K
23% of jobs
The median wage is $52.8K / yr.
$49.3K - $55.8K
25% of jobs
$55.8K - $62.2K
3% of jobs
$62.2K - $68.6K
8% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$68.6K - $75.1K
9% of jobs
$75.1K - $81.5K
4% of jobs
$81.5K - $87.9K
0% of jobs
$87.9K - $94.4K
4% of jobs
$94.4K - $100.8K
3% of jobs
$100.8K - $107.2K
6% of jobs
$36.5K
$62.8K
$107.2K
How much do business support manager jobs pay per year?
What does a business support manager do?
What are the key skills and qualifications needed to thrive as a business support manager, and why are they important?
How does a business support manager typically collaborate with other departments to drive organizational efficiency?
What is the difference between Business Support Manager vs Customer Service Manager?
| Aspect | Business Support Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing administrative and operational support functions within a business | Managing customer service teams and ensuring customer satisfaction |
| Required Skills | Organizational skills, process management, communication | Communication, problem-solving, customer relationship management |
| Work Environment | Office-based, cross-departmental collaboration | Customer service centers, call centers, retail environments |
| Common Certifications | Business administration, project management | Customer service certifications, CRM training |
The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.
What is a business support manager?
A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.

Full-time
Medical, Dental, Vision, PTO
Re-posted 28 days ago
Insperity rating
7.9
Based on 33 frontline employees who took The Breakroom Quiz
131st of 483 rated business services
Job description
Behind our success is the unshakeable belief in the value of our people. We value diversity, inclusivity and a sense of belonging. We celebrate work and life events, and we partner with our clients and communities to make great things happen.
We've earned recognition time and again as a top place to work-named among the best by respected organizations like Glassdoor and U.S. News & World Report. We're also proud to be recognized for one of the country's Top 50 Midsize Early Talent Programs through RippleMatch's Campus Forward Awards. There's never been a better time to be part of Insperity, and our best work is still ahead. Learn more at Insperity.com.
Why Insperity?
Flexibility: Over 80% of Insperity's jobs have flexibility. We want your time to have balance, whether it's spent with coworkers, clients, family or your community.
Career Growth: Insperity provides many ways to grow with the company. We offer continuous learning programs, mentorship opportunities and ongoing training.
Well-Being: Our total rewards package includes generous paid time off, top-tier medical, dental and vision benefits, health & wellness support, paid volunteer hours and much more. We take care of our people so that you can do your best work.
Manager, Strategic Sales Support
SUMMARY
This position is responsible for managing the MidMarket Sales Support team that works with assigned sales team members and other internal partners to provide comprehensive communication and support to existing client base, prospects, referrals, and Centers of Influence (COIs). Manages and facilitates communications for new prospects and clients, referrals, and sales personnel. Must help their assigned team maintain knowledge of Insperity's product and service offerings as well as internal departments and processes to provide guidance and support to assigned sales team members.
Responsibilities
- Manages MidMarket Sales Support processes, ensuring all activities and paperwork are accurate and completed within established time frames and in accordance with established policies.
- Oversees assigned MidMarket Sales Support team with resolving prospect and client complaints to while maintaining appropriate company policies and procedures.
- Produces sales reports as needed by sales management and works with sales management to ensure report accuracy.
- Interacts with internal Departments about proactive needs for bid submission and approval as well as CAM(s).
- Tests and evaluates technology enhancements prior to deployment.
- Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations.
- Manages volume and distribution of work and develops a strategic plan of action as needed to ensure support for sales team members is provided and high service levels are maintained.
- Interacts with internal constituents and attends training sessions to stay current on Insperity products and services, sales processes, benefits, data requirements, and guidelines for submission/approvals.
- Communicates important information, policies, and procedures to Sales Support Team.
- Maintains a professional office environment and interacts with prospects and clients in a professional manner at all times.
- Works with the Help Desk for any technology issues (computer/phone/printer). Provides additional support to MidMarket Sales Support team for computer training/assistance with technology programs, as needed.
- Handles a variety of sensitive situations and confidential material with appropriate discretion, and problem-solves on own initiative.
- Ensures team establishes and implements effective requirements practices and looks for opportunities for continuous improvement of the process. Assists with the development of the organization's requirement policies, procedures, and tools.
- Provides employees with timely, candid, and constructive feedback, endeavors to develop employees to their full potential, recognizes and rewards employees for accomplishments, and prepares and conducts annual performance reviews.
- Develops skill level of the team through demonstrated leadership, mentoring, development, planning, and performance management.
- Attracts and selects future leaders for Insperity.
- Coaches, mentors, and leads employees with a clear line of sight to business strategy.
- Upholds Insperity's cultural goals and demonstrates the values and mission of Insperity throughout the department and the Company.
- Ensures established performance standards are met.
- Works to improve client experience and satisfaction for both prospective and existing clients.
Qualifications
- High School Diploma or equivalent is required. Bachelor's Degree in Business, Management, or a related field, or equivalent work experience is preferred.
- Seven to nine years of experience in sales administration or a related field is required.
- Knowledge of Insperity sales processes is preferred. Experience interacting directly with prospects and clients in a professional manner is required
TRAVEL REQUIREMENTS
Travels: Yes, up to 5% of time.
This job specification should not be construed to imply that these requirements are the exclusive standards of the position. Incumbent will follow any other instructions, and perform any other related duties, as may be required by the supervisor.
At Insperity, we celebrate the diversity of our employees and our leadership. Insperity is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.
What Insperity employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Insperity
Sourced by ZipRecruiter
Take care of your people Insperity has a long history of improving the success equation of small and midsize businesses across the country – because when businesses succeed, communities prosper. And in today’s changing business environment, it’s our privilege to take care of an organization’s most valuable asset: its people.
Company size
1,001 - 5,000 Employees
Headquarters location
Houston, TX, US
Year founded
1986