Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Manages support functions for sales team members related to all applicable client changes that affect sales documentation and business operations. * Manages volume and distribution of work and ...
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... business. * Collaborates with IIS Product Manager to maintain a product and procedural training ...
Supervisor, Support & Retention SUMMARY This position is responsible for representing and providing ... business. * Collaborates with IIS Product Manager to maintain a product and procedural training ...
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
Support executive business reviews, strategic planning, and quarterly performance assessments. Channel Programs & Financial Management * Manage planning, execution, and performance tracking of ...
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Manager, IS Desktop Support
Houston, TX · On-site
You'll manage day-to-day operations, lead a team of support professionals, and collaborate with business and IT partners to deliver a seamless experience across our enterprise. Job Responsibilities:
Plumber Support Outreach Manager - Based in Houston, TX Description Client is a leading global ... Experience in a plumbing business Plumber license Able to travel HOW TO STAND OUT Experience in ...
Plumber Support Outreach Manager - Based in Houston, TX Description Client is a leading global ... Experience in a plumbing business Plumber license Able to travel HOW TO STAND OUT Experience in ...
Product Support Specialist
Houston, TX · On-site
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
Houston, TX · On-site
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Product Support Specialist
$25 - $26/hr
Reporting directly to the Product Support Supervisor/Manager within the Product Support department ... What you will bring: * An associate degree in business, and six months to one-year related ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Quick apply
Part-Time Family & Business Assistant (with Household and Office Support)
Houston, TX · On-site
$30 - $35/hr
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
Manage running household supply lists and subscriptions (Amazon, Costco, Target, etc.) * Handle ... Business Support * Monitor, streamline, and respond to patient texts, calls, and emails * Assist ...
In addition to supporting people-to-people and people-to-content use cases, the team has a critical ... Business Studies, Business Administration, or Management. · Experience leading projects from ...
In addition to supporting people-to-people and people-to-content use cases, the team has a critical ... Business Studies, Business Administration, or Management. · Experience leading projects from ...
As an ideal candidate, you will have a sharp business mind and proven success managing multiple external service provider resources toward maximum productivity as they support business functions and ...
As an ideal candidate, you will have a sharp business mind and proven success managing multiple external service provider resources toward maximum productivity as they support business functions and ...
Serve as a liaison between business users and IT teams * Provide ongoing system support, troubleshooting, and enhancements * Monitor system performance and recommend improvements * Manage change ...
Serve as a liaison between business users and IT teams * Provide ongoing system support, troubleshooting, and enhancements * Monitor system performance and recommend improvements * Manage change ...
Manage the ITSS Field Support Analysts (internal or vendor) Ensure seamless integration of 1st and ... Relay the business Requirements: of the customer to IT Leadership. Ensure customers' priorities for ...
Manage the ITSS Field Support Analysts (internal or vendor) Ensure seamless integration of 1st and ... Relay the business Requirements: of the customer to IT Leadership. Ensure customers' priorities for ...
Manager, IT Support Services
Houston, TX · On-site
... support business continuity and operational excellence. Lead the regional IT operations with a ... Serve as primary liaison between business stakeholders and IT, translating complex user ...
Manager, IT Support Services
Houston, TX · On-site
... support business continuity and operational excellence. Lead the regional IT operations with a ... Serve as primary liaison between business stakeholders and IT, translating complex user ...
... Business Unit customers according to the agreed service levels • Delivering IT services support services and value to the business area • Maintain Customer Satisfaction by successfully managing ...
... Business Unit customers according to the agreed service levels • Delivering IT services support services and value to the business area • Maintain Customer Satisfaction by successfully managing ...
Workplace Services Assistant Site Manager
Kingwood, TX · On-site
$17 - $18/hr
... managing and performing services provided onsite in a highly professional environment ... Services provided include but are not limited to: business support services, mail, shipping and ...
New
Workplace Services Assistant Site Manager
Kingwood, TX · On-site
$17 - $18/hr
... managing and performing services provided onsite in a highly professional environment ... Services provided include but are not limited to: business support services, mail, shipping and ...
New
Workplace Services Assistant Site Manager
Kingwood, TX · On-site
$17 - $18/hr
... managing and performing services provided onsite in a highly professional environment ... Services provided include but are not limited to: business support services, mail, shipping and ...
Workplace Services Assistant Site Manager
Kingwood, TX · On-site
$17 - $18/hr
... managing and performing services provided onsite in a highly professional environment ... Services provided include but are not limited to: business support services, mail, shipping and ...
Business Support Manager information
See Spring, TX salary details
$36.5K - $42.9K
14% of jobs
$46.1K is the 25th percentile. Wages below this are outliers.
$42.9K - $49.3K
23% of jobs
The median wage is $52.8K / yr.
$49.3K - $55.8K
25% of jobs
$55.8K - $62.2K
3% of jobs
$62.2K - $68.6K
8% of jobs
$70.1K is the 75th percentile. Wages above this are outliers.
$68.6K - $75.1K
9% of jobs
$75.1K - $81.5K
4% of jobs
$81.5K - $87.9K
0% of jobs
$87.9K - $94.4K
4% of jobs
$94.4K - $100.8K
3% of jobs
$100.8K - $107.2K
6% of jobs
$36.5K
$62.8K
$107.2K
How much do business support manager jobs pay per year?
What does a business support manager do?
What are the key skills and qualifications needed to thrive as a business support manager, and why are they important?
How does a business support manager typically collaborate with other departments to drive organizational efficiency?
What is the difference between Business Support Manager vs Customer Service Manager?
| Aspect | Business Support Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing administrative and operational support functions within a business | Managing customer service teams and ensuring customer satisfaction |
| Required Skills | Organizational skills, process management, communication | Communication, problem-solving, customer relationship management |
| Work Environment | Office-based, cross-departmental collaboration | Customer service centers, call centers, retail environments |
| Common Certifications | Business administration, project management | Customer service certifications, CRM training |
The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.
What is a business support manager?
A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.

Full-time
Medical, Dental, Vision, Life, PTO
Posted 4 days ago
HP rating
7.8
Based on 45 frontline employees who took The Breakroom Quiz
68th of 156 rated electronics manufacturers
Job description
Description -
We are seeking a highly analytical and business-oriented professional to lead business management, channel program execution, forecasting, and performance management activities across the North America Supplies business. This role serves as a key partner to Category, Sales, Finance, and Channel leadership teams, providing data-driven insights, operational leadership, financial governance, and strategic recommendations that influence business outcomes.
The successful candidate will drive forecasting, planning, partner program management, reporting, and business performance analysis while leading cross-functional initiatives that improve execution, profitability, partner engagement, and overall business performance. This individual will operate with a high degree of autonomy and is expected to proactively identify opportunities, solve complex business challenges, and influence decision-making across multiple stakeholder groups.
Key Responsibilities
Business Planning & Performance Management
- Lead forecasting and business planning processes, including revenue, unit, and market-share performance tracking.
- Develop business insights and recommendations through analysis of sales, market, partner, and competitive data.
- Monitor business performance against targets and identify risks, opportunities, and corrective actions.
- Support executive business reviews, strategic planning, and quarterly performance assessments.
Channel Programs & Financial Management
- Manage planning, execution, and performance tracking of partner programs across Commercial, Retail, and Distribution channels.
- Support operating expense planning, budget management, and funding governance.
- Coordinate program investment decisions, performance measurement, and financial reporting.
- Ensure operational excellence in program administration and compliance with internal policies.
Forecasting, Analytics & Insights
- Develop forecasting models and analytical frameworks to support business planning and decision-making.
- Build executive-level reporting, dashboards, scorecards, and performance reviews.
- Analyze market trends, partner performance, business drivers, pricing actions, inventory dynamics, and competitive developments.
- Translate complex data into actionable insights and strategic recommendations.
Sales & Channel Business Support
- Support target-setting and performance management processes across key partner segments.
- Partner closely with channel, sales, and category teams to align priorities and business objectives.
- Drive continuous improvement initiatives that enhance planning accuracy, reporting efficiency, and business visibility.
- Serve as a trusted advisor to leadership by providing fact-based business recommendations.
Cross-Functional Leadership
- Lead projects and initiatives involving multiple stakeholder groups across Sales, Finance, Operations, Category, and Partner organizations.
- Build alignment among diverse teams to execute business priorities and achieve organizational goals.
- Drive process improvements, governance, and best practices that increase operational effectiveness.
Qualifications
- Bachelor's degree in Business, Finance, Economics, Marketing, Data Analytics, or a related field.
- Typically 7+ years of experience in business management, finance, sales operations, channel programs, forecasting, analytics, or related business functions.
- Advanced analytical and problem-solving capabilities with the ability to synthesize large datasets into meaningful business insights.
- Strong financial acumen and experience supporting planning, forecasting, and investment decisions.
- Advanced proficiency in Excel, Power BI, reporting tools, and business analytics.
- Demonstrated ability to manage complex projects and influence stakeholders without direct authority.
- Excellent communication and executive presentation skills.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
Preferred Experience
- Channel partner ecosystem experience across Commercial, Retail, and Distribution channels.
- Business planning, forecasting, quota setting, or sales operations experience.
- Program management, rebate, MDF, incentive, or compensation program administration.
- Market-share analysis, pricing strategy, or business performance management.
- Experience supporting executive leadership teams with strategic insights and recommendations.
Critical Success Factors
- Strategic business thinking combined with strong analytical rigor.
- Ability to independently lead initiatives and influence business outcomes.
- Strong executive presence and stakeholder management capabilities.
- Ability to balance operational execution with strategic planning.
- Curiosity, ownership mindset, and continuous improvement orientation.
- Data-driven decision making and financial discipline.
Impact & Scope
Impacts function and leads and/or provides expertise to functional project teams and may participate in cross-functional initiatives.
Complexity
Works on complex problems where analysis of situations or data requires an in-depth evaluation of multiple factors.
Disclaimer
This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
Compensation and Benefits
The pay range for this role is$ 110,300.00 - 159,950.00USD annually with additional opportunities for pay in the form of bonus and/or equity (applies to United States of America candidates only). Pay varies by work location, job-related knowledge, skills, and experience.
Benefits:
HP offers a comprehensive benefits package for this position, including:
- Health insurance
- Dental insurance
- Vision insurance
- Long term/short term disability insurance
- Employee assistance program
- Flexible spending account
- Life insurance
- Generous time off policies, including;
- 4-12 weeks fully paid parental leave based on tenure
- 11 paid holidays
- Additional flexible paid vacation and sick leave (US benefits overview)
The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law.
Job -
Business PlanningSchedule -
Full timeShift -
No shift premium (United States of America)Travel -
Relocation -
Equal Opportunity Employer (EEO) -
HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).
Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.
For more information, review HP'sEEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"
About HP
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HP is a technology company that operates in more than 170 countries around the world united in creating technology that makes life better for everyone, everywhere. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line. Our history: HP's commitment to diversity, equity and inclusion - it's just who we are. From the boardroom to factory floor, we create a culture where everyone is respected and where people can be themselves, while being a part of something bigger than themselves. We celebrate the notion that you can belong at HP and bring your authentic self to work each and every day. When you do that, you're more innovative and that helps grow our bottom line.
Industry
It services
Company size
10,000+ Employees
Headquarters location
Palo Alto, CA, US
Year founded
1939