System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
Technical Business Analyst
Cary, NC · On-site
Act as a liaison between IT and business ... Support the Product Manager during product launch planning and implementation. * Collaborate within ...
Technical Business Analyst
Cary, NC · On-site
Act as a liaison between IT and business ... Support the Product Manager during product launch planning and implementation. * Collaborate within ...
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
New
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
New
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and ...
Supports cross-functional activities that provide effective oversight of Medicaid Programs. * Collaborates and communicates with the PBM Business stakeholders (Product Managers, Product Owners ...
Quick apply
Supports cross-functional activities that provide effective oversight of Medicaid Programs. * Collaborates and communicates with the PBM Business stakeholders (Product Managers, Product Owners ...
P14 IReadiness Liaison
Durham, NC · On-site
$24 - $26/hr
Escalate issues and concerns to management as appropriate. * Collaborate with business and project teams to troubleshoot, replicate, and report system errors or unexpected outcomes. * Support ...
Quick apply
P14 IReadiness Liaison
Durham, NC · On-site
$24 - $26/hr
Escalate issues and concerns to management as appropriate. * Collaborate with business and project teams to troubleshoot, replicate, and report system errors or unexpected outcomes. * Support ...
... business goals, enhances productivity, and meets compliance requirements. Develops and implements a comprehensive asset management strategy to improve operational efficiency, reduce costs, and ensure ...
... business goals, enhances productivity, and meets compliance requirements. Develops and implements a comprehensive asset management strategy to improve operational efficiency, reduce costs, and ensure ...
client- P14 IReadiness Liaison
Durham, NC · On-site
... liaison to support change management and readiness for implementation of client Medicaid ... This role may coordinate with other client business team and project team members to troubleshoot ...
client- P14 IReadiness Liaison
Durham, NC · On-site
... liaison to support change management and readiness for implementation of client Medicaid ... This role may coordinate with other client business team and project team members to troubleshoot ...
client- P14 IReadiness Liaison
Durham, NC · On-site
client requires the services of a readiness liaison to support change management and readiness for ... This role may coordinate with other client business team and project team members to troubleshoot ...
client- P14 IReadiness Liaison
Durham, NC · On-site
client requires the services of a readiness liaison to support change management and readiness for ... This role may coordinate with other client business team and project team members to troubleshoot ...
Senior Sourcing Manager (Remote)
Raleigh, NC · On-site +1
$141K - $142K/yr
This position sources, procures, and provides business support for cost-effective products and ... Works collaboratively with the Third Party Risk Management (TPRM) team to ensure contract terms ...
Senior Sourcing Manager (Remote)
Raleigh, NC · On-site +1
$141K - $142K/yr
This position sources, procures, and provides business support for cost-effective products and ... Works collaboratively with the Third Party Risk Management (TPRM) team to ensure contract terms ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Supports cross-functional activities that provide effective oversight of Medicaid Programs. * Collaborates and communicates with the PBM Business stakeholders (Product Managers, Product Owners ...
Quick apply
Supports cross-functional activities that provide effective oversight of Medicaid Programs. * Collaborates and communicates with the PBM Business stakeholders (Product Managers, Product Owners ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley‑Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley‑Horn's strong culture of accountability ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Business Manager
Raleigh, NC · On-site
The Business Manager plays a critical role in supporting regional financial performance, strengthening business operations, and reinforcing Kimley-Horn's strong culture of accountability ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Responsible for managing and supporting the implementation of corporate category strategies and ... Conduct local supplier reviews and negotiations using corporate best business practices * Negotiate ...
Business Support Manager information
See Raleigh, NC salary details
$39.9K - $46.9K
14% of jobs
$50.4K is the 25th percentile. Wages below this are outliers.
$46.9K - $53.9K
23% of jobs
The median wage is $57.7K / yr.
$53.9K - $60.9K
25% of jobs
$60.9K - $68K
3% of jobs
$68K - $75K
8% of jobs
$76.5K is the 75th percentile. Wages above this are outliers.
$75K - $82K
9% of jobs
$82K - $89K
4% of jobs
$89K - $96.1K
0% of jobs
$96.1K - $103.1K
4% of jobs
$103.1K - $110.1K
3% of jobs
$110.1K - $117.1K
6% of jobs
$39.9K
$68.6K
$117.1K
How much do business support manager jobs pay per year?
As of Sep 12, 2026, the average yearly pay for business support manager in Raleigh, NC is $68,567.00, according to ZipRecruiter salary data. Most workers in this role earn between $51,500.00 and $78,200.00 per year, depending on experience, location, and employer.
What is a business support manager?
A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.
What does a business support manager do?
A Business Support Manager is responsible for overseeing and coordinating the administrative and operational functions that support an organization’s core business activities. This role often involves managing teams, optimizing processes, ensuring compliance with company policies, and providing strategic support to senior management. Business Support Managers play a key role in improving efficiency, streamlining workflows, and facilitating communication between different departments. They may also handle budgeting, resource allocation, and project management to ensure smooth business operations.
How does a business support manager typically collaborate with other departments to drive organizational efficiency?
Business Support Managers play a pivotal role in coordinating efforts between administrative teams and operational departments. They often facilitate cross-functional meetings, streamline processes, and implement best practices to ensure smooth workflows. By serving as a bridge between management, HR, finance, and IT, they help identify and resolve bottlenecks, improve communication, and support company-wide initiatives. This collaborative approach not only enhances efficiency but also fosters a positive work environment where departments work together toward common goals.
What are the key skills and qualifications needed to thrive as a business support manager, and why are they important?
To thrive as a Business Support Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with office productivity software, customer relationship management (CRM) systems, and basic financial tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and managing stakeholder expectations. These skills and qualities enable effective business operations, support organizational goals, and ensure seamless service delivery.
What is the difference between Business Support Manager vs Customer Service Manager?
| Aspect | Business Support Manager | Customer Service Manager |
|---|---|---|
| Primary Focus | Overseeing administrative and operational support functions within a business | Managing customer service teams and ensuring customer satisfaction |
| Required Skills | Organizational skills, process management, communication | Communication, problem-solving, customer relationship management |
| Work Environment | Office-based, cross-departmental collaboration | Customer service centers, call centers, retail environments |
| Common Certifications | Business administration, project management | Customer service certifications, CRM training |
The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.
More about Business Support Manager jobs
What are the most commonly searched types of Business Support jobs in Raleigh, NC?
The most popular types of Business Support jobs in Raleigh, NC are:
What are popular job titles related to Business Support Manager jobs in Raleigh, NC?
For Business Support Manager jobs in Raleigh, NC, the most frequently searched job titles are:
What job categories do people searching Business Support Manager jobs in Raleigh, NC look for?
The top searched job categories for Business Support Manager jobs in Raleigh, NC are:
What cities near Raleigh, NC are hiring for Business Support Manager jobs?
Cities near Raleigh, NC with the most Business Support Manager job openings:
Manager Business Systems - Zafin Platform
Raleigh, NC • On-site
First Citizens Bank
Full-time
Re-posted 6 days ago
Key responsibilities
Lead the delivery, governance, and ongoing optimization of the Zafin platform supporting deposit products.
Manage a team responsible for system design, configuration, reporting, testing, implementation, upgrades, and troubleshooting.
Oversee vendor selection, evaluate system functionality, and develop solutions to enhance system effectiveness.
First Citizens Bank rating
7.4
Based on 106 frontline employees who took The Breakroom Quiz
Job description
Overview
At First Citizens Bank, we're seeking a strategic and execution-focused Manager, Zafin Platform to lead the delivery, governance, and ongoing optimization of the Zafin platform supporting deposit products across the General Bank, including Consumer, Business, and Commercial Banking.
This role serves as a critical bridge between business strategy and technology execution, partnering closely with Deposit Pricing, Product, Treasury, Technology, and Risk teams to enable pricing agility, promotional offerings, and relationship-based pricing strategies.
The successful candidate will oversee platform strategy, system enhancements, release management, governance, and a specialized team responsible for delivering scalable and controlled pricing solutions that support growth, profitability, and customer value.
Responsibilities & Qualifications
Duties & Responsibilities:
Business Strategy - Contributes to the development of the system strategy through partnership with business unit leaders, IT, and other key stakeholders. Executes strategy and ensures alignment both inside and outside of their specific business unit through personal leadership efforts.
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and improve processes for end users. Leads the vendor selection process, including oversight of vendor activities, related to department initiatives. Evaluates system functionality and effectiveness through user feedback, analysis, process documentation, and develops solutions to enhance systems as necessary.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate recommendations for changes to policies, procedures, and efficiencies in order to meet objectives. Manages the hiring, performance, training, and evaluation of assigned staff. Maximizes group achievements by providing technical and professional development.
Change Management - Leads change management efforts across the organization for their business system. Provides appropriate training and education for business users, managers, and associates, as needed.
Position Specific Skills:
Experience with business system to be supported
Required Qualifications
Preferred Qualifications
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
At First Citizens Bank, we're seeking a strategic and execution-focused Manager, Zafin Platform to lead the delivery, governance, and ongoing optimization of the Zafin platform supporting deposit products across the General Bank, including Consumer, Business, and Commercial Banking.
This role serves as a critical bridge between business strategy and technology execution, partnering closely with Deposit Pricing, Product, Treasury, Technology, and Risk teams to enable pricing agility, promotional offerings, and relationship-based pricing strategies.
The successful candidate will oversee platform strategy, system enhancements, release management, governance, and a specialized team responsible for delivering scalable and controlled pricing solutions that support growth, profitability, and customer value.
Responsibilities & Qualifications
Duties & Responsibilities:
Business Strategy - Contributes to the development of the system strategy through partnership with business unit leaders, IT, and other key stakeholders. Executes strategy and ensures alignment both inside and outside of their specific business unit through personal leadership efforts.
System Support - Manages a team responsible for design, configuration, reporting, testing, implementation and upgrades of their supported business system(s). Oversees efforts to troubleshoot and improve processes for end users. Leads the vendor selection process, including oversight of vendor activities, related to department initiatives. Evaluates system functionality and effectiveness through user feedback, analysis, process documentation, and develops solutions to enhance systems as necessary.
Managerial Functions - Establishes and monitors expectations to achieve company and department goals. Makes appropriate recommendations for changes to policies, procedures, and efficiencies in order to meet objectives. Manages the hiring, performance, training, and evaluation of assigned staff. Maximizes group achievements by providing technical and professional development.
Change Management - Leads change management efforts across the organization for their business system. Provides appropriate training and education for business users, managers, and associates, as needed.
Position Specific Skills:
Experience with business system to be supported
Required Qualifications
- Bachelor's degree and 6+ years of experience in Banking, Financial Services, Fintech, Business Systems Management, Information Technology, or a related field or High School Diploma/GED and 10+ years of relevant experience
Preferred Qualifications
- Experience with the Zafin platform
- Experience supporting deposit pricing or offer management solutions
- Knowledge of consumer, business, and commercial banking products
- Familiarity with core banking systems and related integrations
- Knowledge of ALM, liquidity, and deposit profitability drivers
- PMP certification or related project management experience
- Experience working in Agile or product-based delivery environments
- Experience supporting business-critical systems, pricing platforms, product platforms, or related banking technology solutions
- Strong understanding of deposit products and pricing concepts
- Experience translating business requirements into technology solutions and system capabilities
- Demonstrated experience leading cross-functional initiatives and managing teams
- Strong analytical, problem-solving, and project management skills
- Excellent communication and stakeholder management abilities
Additional Information
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.
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