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Business Support Manager Jobs in Indiana (NOW HIRING)

Bsu

Business Support Services Assistant

Muncie, IN

$13.80 - $14.95/hr

Position Title: Business Support Services Assistant Compensation: $13.80 - 14.95 Department ... S. mail; assess and communicate library facilities issues with Facilities Planning and Management ...

CMP.jobs

Production Support Manager

Indianapolis, IN

... business process issues. Main Accountabilities Customer Support Ticket Management ● Oversee resolution of complex customer support tickets involving data discrepancies, transaction issues, and ...

Ferguson Enterprises Inc.

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager ... Effectively set priorities and expectations based on business needs * Mentor, train, motivate, and ...

SUPPLY.com

Sales Support Manager

Carmel, IN

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager ... Effectively set priorities and expectations based on business needs * Mentor, train, motivate, and ...

Lighting Unlimited

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager ... Effectively set priorities and expectations based on business needs * Mentor, train, motivate, and ...

HP Products

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager ... Effectively set priorities and expectations based on business needs * Mentor, train, motivate, and ...

Ferguson Enterprises, LLC

Sales Support Manager

Carmel, IN · On-site

$6.1K - $9.8K/mo

We are currently seeking the right individual to fill an immediate need for a Sales Support Manager ... Effectively set priorities and expectations based on business needs * Mentor, train, motivate, and ...

Group1001

Senior Support Manager

Zionsville, IN

DWX is how our business experiences technology every day. When it works, our people do their best ... You've managed teams of 15+ and have scaled support functions through growth, M&A, or ...

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All JobsBusiness Support JobsBusiness Support Manager JobsBusiness Support Manager Jobs in Indiana

Business Support Manager information

See Indiana salary details

$39K

$67.1K

$114.7K

How much do business support manager jobs pay per year?

As of Jul 15, 2026, the average yearly pay for business support manager in Indiana is $67,123.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $76,600.00 per year, depending on experience, location, and employer.

What does a Business Support Manager do?

A Business Support Manager is responsible for overseeing and coordinating the administrative and operational functions that support an organization’s core business activities. This role often involves managing teams, optimizing processes, ensuring compliance with company policies, and providing strategic support to senior management. Business Support Managers play a key role in improving efficiency, streamlining workflows, and facilitating communication between different departments. They may also handle budgeting, resource allocation, and project management to ensure smooth business operations.

What are the key skills and qualifications needed to thrive as a Business Support Manager, and why are they important?

To thrive as a Business Support Manager, you need strong organizational, project management, and analytical skills, often supported by a degree in business administration or a related field. Familiarity with office productivity software, customer relationship management (CRM) systems, and basic financial tools is typically required. Excellent communication, problem-solving abilities, and leadership are crucial soft skills for coordinating teams and managing stakeholder expectations. These skills and qualities enable effective business operations, support organizational goals, and ensure seamless service delivery.

How does a Business Support Manager typically collaborate with other departments to drive organizational efficiency?

Business Support Managers play a pivotal role in coordinating efforts between administrative teams and operational departments. They often facilitate cross-functional meetings, streamline processes, and implement best practices to ensure smooth workflows. By serving as a bridge between management, HR, finance, and IT, they help identify and resolve bottlenecks, improve communication, and support company-wide initiatives. This collaborative approach not only enhances efficiency but also fosters a positive work environment where departments work together toward common goals.

What is the difference between Business Support Manager vs Customer Service Manager?

AspectBusiness Support ManagerCustomer Service Manager
Primary FocusOverseeing administrative and operational support functions within a businessManaging customer service teams and ensuring customer satisfaction
Required SkillsOrganizational skills, process management, communicationCommunication, problem-solving, customer relationship management
Work EnvironmentOffice-based, cross-departmental collaborationCustomer service centers, call centers, retail environments
Common CertificationsBusiness administration, project managementCustomer service certifications, CRM training

The Business Support Manager focuses on supporting internal operations and processes, while the Customer Service Manager concentrates on managing customer interactions and satisfaction. Both roles require strong communication skills but serve different organizational needs.

What Is a Business Support Manager?

A business support manager oversees company operations to help keep the business running smoothly. As a business support manager, your job duties include analyzing business performance, managing budgets, and ensuring that staff performance aligns with company goals. You may also build and maintain relationships with clients, partners, and customers. The career typically requires at least a bachelor’s degree in business administration, management, or a related field, as well as experience with business support or office management. Many candidates also go on to earn an MBA to gain a competitive edge with employers. Additional qualifications include excellent interpersonal, leadership, and organizational skills.

More about Business Support Manager jobs
What are popular job titles related to Business Support Manager jobs in Indiana? For Business Support Manager jobs in Indiana, the most frequently searched job titles are:
What job categories do people searching Business Support Manager jobs in Indiana look for? The top searched job categories for Business Support Manager jobs in Indiana are:
What cities in Indiana are hiring for Business Support Manager jobs? Cities in Indiana with the most Business Support Manager job openings:
Business Support Manager jobs near you

Business Support Representative

Resource Hub

Indianapolis, IN • On-site

$15.75 - $20.75/hr

Full-time

Medical, Dental, Vision, Retirement

Posted 29 days ago

Job description

Jumpstart your career at Rehab Medical, one of the nation's leading providers of custom advanced medical equipment and a winner of multiple awards! Headquartered in Indianapolis, Rehab Medical is looking for driven, positive individuals who are ready to grow with us. Join our team and become part of a company that values your impact and development as much as the lives we improve every day.
As we continue to expand our reach, we're looking to addindividuals embodying our core values, making a positive impact on the lives of others, and driving continuous personal and professional growth to our dynamic Rehab Medical team. Whether you're supporting patients, working with teammates, or building your career, every day brings an opportunity to make a meaningful impact.
Why You Should Apply:
  • We offer health, dental, and vision benefits plus HSA incentives
  • 401 (k) match with personal finance seminars and one-on-one assistance
  • Tuition Reimbursement
  • Training and Orientation at our Headquarters in Indianapolis
  • Mentorship Onboarding Program
  • Employee Recognition Program
  • Leadership Development Program
  • Health and well-being initiatives through our Employee Assistance Program
For prompt communication, we encourage applicants to opt into texting during the application process.
The Position: We are looking for a Business Support Representative to join our growing team!
Overview:
The Business Support Specialist serves as a centralized escalation resource for Sales, Field Operations, and Revenue Cycle teams when standard workflows are disrupted. This role is responsible for researching and resolving complex issues, providing guidance on payer requirements and policies, supporting process improvements, and ensuring exceptional service to both internal and external customers. Success in this role requires strong critical thinking, adaptability, communication skills, and the ability to navigate multiple systems and processes effectively.
Essential Duties and Responsibilities:
  • Serve as a central point of contact for escalated issues impacting Sales, Field Operations, and Revenue Cycle teams.
  • Build and maintain strong working relationships across departments to facilitate collaboration and issue resolution.
  • Review and interpret payer policies, documentation requirements, and company procedures to ensure compliance and appropriate application.
  • Analyze complex situations and determine the best course of action to resolve workflow interruptions.
  • Address issues requiring payer escalation, manual intervention, or specialized guidance.
  • Provide support and education on complicated orders, policies, procedures, and workflow requirements.
  • Identify process gaps and collaborate with leadership to improve and align processes across departments.
  • Ensure policies, procedures, and process documentation are updated as needed.
  • Communicate effectively with patients, referral sources, payers, and internal stakeholders, including handling difficult or sensitive conversations professionally.
  • Meet departmental performance expectations, including productivity, problem resolution, and communication metrics.
  • Participate in special projects and perform additional duties as assigned.

Qualifications:
  • High school diploma, or higher
  • Must have health insurance experience
  • Preferred 5+ years of health insurance experience
  • Strong computer proficiency with the ability to quickly learn and navigate multiple software systems, portals, and applications, including Microsoft Outlook and Teams.
  • Excellent critical thinking and problem-solving skills with the ability to analyze information, interpret requirements, and make sound decisions.
  • High attention to detail and accuracy.
  • Strong verbal and written communication skills.
  • Ability to effectively manage phone conversations, including difficult or complex discussions.
  • Adaptability and flexibility in a fast-paced environment with changing processes and responsibilities.
  • Strong organizational and time management skills.
  • Ability to work independently while also contributing as a collaborative team member.
  • Customer-service mindset with a focus on resolution and relationship building.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Rehab Medical will not pay fees associated with resumes presented through unsolicited means.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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