RYAN Consulting Group
RYAN Consulting Group

64 Ryan Consulting Group Jobs Hiring Near You

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Customer Solutions Representative As a Customer Solutions Representative, you will provide exceptional support to customers while identifying opportunities to enhance service solutions and strengthen ...

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Customer Service Representative As a Customer Service Representative, you will provide exceptional support to customers while identifying opportunities to enhance service solutions and strengthen ...

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Customer Service Representative As a Customer Service Representative, you will provide exceptional support to customers while identifying opportunities to enhance service solutions and strengthen ...

Be Seen First

Customer Solutions Representative As a Customer Solutions Representative, you will provide exceptional support to customers while identifying opportunities to enhance service solutions and strengthen ...

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RYAN Consulting Group Jobs Information

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Infographic showing various job openings at Ryan Consulting Group in the United States as of June 2026, with employment types broken down into 100% Full Time. Highlights an 57% Physical, 31% Hybrid, and 12% Remote job distribution.
Customer Solutions Representative

Customer Solutions Representative

Ryan Consulting Group

Columbus, OH • On-site

$55K - $70K/yr

Full-time

Medical, Dental, Vision, Retirement

Posted 4 days ago

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Job description

Customer Solutions Representative


As a Customer Solutions Representative, you will provide exceptional support to customers while identifying opportunities to enhance service solutions and strengthen customer relationships. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.


Responsibilities:

  • Develop and maintain positive customer relationships throughout North America
  • Manage multiple customer requests and service-related projects simultaneously with a high sense of urgency
  • Respond to customer inquiries regarding company services, shipments, pricing, and account information
  • Support existing customer accounts by delivering timely solutions and resolving issues effectively
  • Use traditional and electronic communication tools to communicate with former, current, and prospective customers
  • Create quotes and service proposals for company services; collaborate with the team on pricing decisions, supplier selection, and timing
  • Coordinate with internal teams and carriers to ensure customer expectations are met and service commitments are fulfilled
  • Deliver customer-focused solutions through effective communication, problem-solving, and negotiation skills
  • Accurately maintain and update customer information in the company's operating systems
  • Identify opportunities to improve customer satisfaction, enhance service offerings, and support account growth


Requirements:

  • Bachelor's degree or equivalent related work or military experience
  • Proficiency in Microsoft Office


Preferred:

  • An interest in building a career with a growth-oriented company
  • Proven ability to resolve customer concerns and deliver solutions with a high sense of urgency
  • Experience in customer service, account management, customer support, or a deadline-driven environment
  • Ability to build customer relationships quickly and maintain long-term business partnerships
  • Excellent verbal and written communication skills; ability to work as part of a team
  • Business-minded work style with the ability to multitask in a fast-paced environment