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Business Services Representative Jobs (NOW HIRING)

Tenaska, Inc.

Business Services Coordinator

Omaha, NE · On-site

$36K - $45K/yr

The Business Services Coordinator is responsible for providing outstanding customer service to ... consistently representing the organization with a positive and courteous demeanor. * Answer ...

Harris County

Business Services Specialist

Houston, TX · On-site

$18.75 - $24.75/hr

The Business Services Specialist provides operational, administrative, and customer service support ... The physical demands described here are representative of those that must be met by an employee to ...

CBRE

Business Services Coordinator

Alpharetta, GA · On-site

$39K - $48K/yr

As a CBRE Business Services Coordinator, you will provide routine day-to-day business support to ... The requirements listed below are representative of the knowledge, skill, and/or ability required.

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Business Services Representative information

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How much do business services representative jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for business services representative in the United States is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

What does a business services representative do?

A Business Services Representative acts as a liaison between a company and its clients, primarily focusing on understanding client needs and providing solutions that support business operations. They typically handle client inquiries, resolve service issues, and ensure customer satisfaction with the products or services offered. Additionally, they may assist with onboarding new clients, managing accounts, and identifying opportunities to offer additional services. Their goal is to maintain strong business relationships and help clients achieve their operational objectives.

How does a business services representative typically collaborate with other departments to address client needs?

As a Business Services Representative, you will frequently work with colleagues across departments such as sales, customer support, and operations to ensure client requirements are met efficiently. This collaboration often involves coordinating meetings, sharing client feedback, and streamlining service delivery processes. Building strong interdepartmental relationships is key to resolving issues quickly and providing seamless support to clients, which can improve satisfaction and retention. You'll also participate in regular cross-functional meetings to discuss ongoing projects and identify opportunities for service improvements.

What are the key skills and qualifications needed to thrive as a business services representative, and why are they important?

To thrive as a Business Services Representative, you need strong customer service, problem-solving, and organizational skills, often supported by a background in business administration or a related field. Familiarity with CRM software, office productivity tools, and sometimes industry-specific platforms is typically required. Excellent communication, relationship-building, and adaptability are standout soft skills in this role. These competencies are vital for effectively supporting clients, streamlining business operations, and fostering long-term client satisfaction.

What is the difference between Business Services Representative vs Customer Service Representative?

AspectBusiness Services RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageBanking, finance, business servicesRetail, telecommunications, service industries
Common Search & ComparisonOften compared for client interaction and account management rolesCompared for direct customer interaction and support roles

The main difference is that Business Services Representatives focus on managing business client accounts and providing specialized services, often in a professional office setting. Customer Service Representatives primarily handle direct consumer inquiries and support, usually in call centers or retail environments. Both roles require strong communication skills but differ in their target audience and work context.

Is a Business Services Representative an entry level job?

A Business Services Representative is often considered an entry-level position that typically requires strong communication skills and basic knowledge of business operations. Many roles offer on-the-job training and do not require extensive prior experience, making it accessible for recent graduates or those new to the field.

What cities are hiring for Business Services Representative jobs?

Cities with the most Business Services Representative job openings:

Who are the top companies hiring for Business Services Representative jobs?

The top employers for Business Services Representative jobs are:

What states have the most Business Services Representative jobs?

States with the most job openings for Business Services Representative jobs include:

What are popular job titles related to Business Services Representative jobs?

For Business Services Representative jobs, the most frequently searched job titles are:

Business Services Representative jobs near you
Infographic showing various Business Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 81% Full Time, 15% Part Time, and 3% Contract. Highlights an 90% Physical, 2% Hybrid, and 8% Remote job distribution, with an average salary of $46,277 per year, or $22.2 per hour.

New Business Service Representative 94492

New York Life

Saint Louis, MO • On-site

$43K - $47K/yr

Full-time

Medical, Life, Retirement, PTO

Posted 26 days ago

Job description

Job Requisition ID: 94492 

Location Designation: Hybrid - 4 days per week 

New Business Service Representative

***Hybrid work schedule: work in office 4 days, work from home 1 day***  

 

Business Unit Overview 

Join our Field Service Team, the driving force behind the delivery of exceptional experiences for New York Life's agents and clients. As part of our diverse team, you will have the opportunity to shape seamless customer experiences. Whether you're helping an agent meet their clients' life insurance needs, supporting strategic initiatives designed to enhance our operating environment, or educating our agents on innovative digital solutions, your work will have a direct and powerful impact on our success in fostering customer trust and loyalty. 

 

Role Overview: 

Our local General Office is excited to find service professionals who support our insurance agents, clients, and management team. As a Service Representative, you will support the agents practice by managing insurance policy applications as they move through the new business process. Representatives use their solid knowledge of our systems and processes to assist agents with their questions and process service requests with ease. Whether our agents are looking to expedite applications, make a change to an insurance policy, or help their client with a service request, you will be equipped to help them do so. 

 

What You'll Do: 

  • Provide excellent day-to-day customer service to agents, clients, and Field Management, either in person, over the phone, or through electronic communication
  • Coordinate underwriting requirements by interacting with agents, clients, outside medical vendors, and underwriters
  • Assist with workflow of applications for life products, annuities, contract changes, policy billing and initial and downstream accounting entries related to the new business process
  • Answer incoming calls, greeting customers and potential agent candidates may be required 
  • Assist with in-person responsibilities to provide the support required of the Agents and Agency Managers within the General Office.

 

What You'll Bring: 

Required Skills 

  • The ideal candidate should have 2 or more  years of customer service and administrative experience
  • Strong computer skills with proficiency in the Microsoft Office Suite
  • Demonstrated ability to multitask effectively
  • Strong written and verbal communication skills required 

Preferred Skills 

  • Associates, or Bachelor's degree preferred, or equivalent years of related experience 

Training & Development 

Customer Service Representatives receive on-the-job training to learn about the insurance industry, product and policy provisions and transaction processing. Coaching and feedback is provided to help you gain the necessary skills to be successful. 

Shift Information 

This is a full-time position Monday through Friday. Candidates should be flexible to work any 7.5-hour shift between 8:00 AM - 5:00 PM during the work week. 

Salary 

Competitive full-time base salary, overtime eligibility plus target bonus 

Benefits 

Paid Vacation, Health Care, 401K match, Pension Plan, Tuition Assistance, Flexible Spending Accounts, Student Loan Repayment Program 

Career Opportunities 

New York Life offers a variety of corporate opportunities within the Service Organization, including management, quality control, training, underwriting and claims.

Job Level: LEVELCS2

Pay Transparency

Salary Range: $43,000-$47,500 

Overtime eligible: Nonexempt 

Discretionary bonus eligible: Yes 

Sales bonus eligible: No 

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Please note: This role requires FINRA licensed and/or FINRA Associated Person pre-hire fingerprinting.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work. Click here to discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Our Commitment to Inclusion
At New York Life, fostering an inclusive workplace is fundamental to who we are and how we serve our communities. We have a longstanding commitment to creating an environment where individuals can contribute their best and succeed together. This foundation is rooted in our core values of humanity and integrity, ensuring that every employee feels valued and supported. By embracing a broad range of perspectives and experiences, we achieve greater success and fulfill our promise of providing financial security and peace of mind to families across all communities. Click here to learn more about New York Life's leadership in this space.

Recognized as one of Fortune's World's Most Admired Companies, New York Life is committed to improving local communities through a culture of employee giving and volunteerism, supported by the Foundation. We're proud that due to our mutuality, we operate in the best interests of our policy owners. To learn more about career opportunities at New York Life, please visit the Careers page of www.NewYorkLife.com.

Job Requisition ID: 94492

NorCal Orange logo

About NorCal Orange

Sourced by ZipRecruiter

Industry

Colleges, universities, and professional schools

Company size

11 - 50 Employees

Headquarters location

Syracuse, NY, US

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