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Business Services Representative Jobs (NOW HIRING)

PSECU

Business Services Representative

Harrisburg, PA · On-site

The Business Services Representative reviews, processes and services new member business account and loan relationships. Efficiently enter, review, analyze and process business loan and deposit ...

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How much do business services representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for business services representative in the United States is $22.25, according to ZipRecruiter salary data. Most workers in this role earn between $18.03 and $25.24 per hour, depending on experience, location, and employer.

What does a business services representative do?

A Business Services Representative acts as a liaison between a company and its clients, primarily focusing on understanding client needs and providing solutions that support business operations. They typically handle client inquiries, resolve service issues, and ensure customer satisfaction with the products or services offered. Additionally, they may assist with onboarding new clients, managing accounts, and identifying opportunities to offer additional services. Their goal is to maintain strong business relationships and help clients achieve their operational objectives.

How does a business services representative typically collaborate with other departments to address client needs?

As a Business Services Representative, you will frequently work with colleagues across departments such as sales, customer support, and operations to ensure client requirements are met efficiently. This collaboration often involves coordinating meetings, sharing client feedback, and streamlining service delivery processes. Building strong interdepartmental relationships is key to resolving issues quickly and providing seamless support to clients, which can improve satisfaction and retention. You'll also participate in regular cross-functional meetings to discuss ongoing projects and identify opportunities for service improvements.

What are the key skills and qualifications needed to thrive as a business services representative, and why are they important?

To thrive as a Business Services Representative, you need strong customer service, problem-solving, and organizational skills, often supported by a background in business administration or a related field. Familiarity with CRM software, office productivity tools, and sometimes industry-specific platforms is typically required. Excellent communication, relationship-building, and adaptability are standout soft skills in this role. These competencies are vital for effectively supporting clients, streamlining business operations, and fostering long-term client satisfaction.

What is the difference between Business Services Representative vs Customer Service Representative?

AspectBusiness Services RepresentativeCustomer Service Representative
Required CredentialsHigh school diploma; some roles may prefer associate degreeHigh school diploma or equivalent
Work EnvironmentOffice settings, client meetings, account managementCall centers, retail, online support
Employer & Industry UsageBanking, finance, business servicesRetail, telecommunications, service industries
Common Search & ComparisonOften compared for client interaction and account management rolesCompared for direct customer interaction and support roles

The main difference is that Business Services Representatives focus on managing business client accounts and providing specialized services, often in a professional office setting. Customer Service Representatives primarily handle direct consumer inquiries and support, usually in call centers or retail environments. Both roles require strong communication skills but differ in their target audience and work context.

Is a Business Services Representative an entry level job?

A Business Services Representative is often considered an entry-level position that typically requires strong communication skills and basic knowledge of business operations. Many roles offer on-the-job training and do not require extensive prior experience, making it accessible for recent graduates or those new to the field.

What cities are hiring for Business Services Representative jobs?

Cities with the most Business Services Representative job openings:

Who are the top companies hiring for Business Services Representative jobs?

The top employers for Business Services Representative jobs are:

What states have the most Business Services Representative jobs?

States with the most job openings for Business Services Representative jobs include:

What are popular job titles related to Business Services Representative jobs?

For Business Services Representative jobs, the most frequently searched job titles are:

Business Services Representative jobs near you
Infographic showing various Business Services Representative job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 16% Part Time, 1% Temporary, and 4% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $46,277 per year, or $22.2 per hour.

Business Services Representative

Educational Data Systems, Inc.

Franklin, PA

$48K - $50K/yr

Full-time

Re-posted 9 days ago

Job description

Job Description:

Salary: $48,000-50,000/year

Business Services Representative

Do you have a passion for making a difference in someone's life? Are you looking for an opportunity to use your skills, experience, and empathetic nature to work for a progressive, forward-thinking, and family-owned company where creativity is encouraged? Are you goal-driven? Then the Business Services Representative position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

As the Business Services Representative, you will be responsible for building and maintaining relationships with employers and community partners to develop quality employment opportunities for jobseekers. This role will support employer engagement, job development, and recruitment activities to align workforce services with local hiring needs.

Successful Elements

  • Develop and maintain relationships with employers, community partners, and business organizations to generate quality job opportunities for jobseekers

  • Create, submit, and manage job orders that align with jobseeker skills, experience, career interests, and local labor market demand

  • Conduct employer outreach by phone, email, and in person to schedule meetings, identify hiring needs, and promote available workforce services

  • Develop and maintain a pipeline of business leads through networking, employer research, referrals, Chamber events, conferences, and community meetings

  • Conduct job task analyses, as requested, to better understand employer needs and support appropriate jobseeker matching

  • Track progress toward weekly, monthly, and annual performance goals and provide updates, reports, and target projections as needed

Education and Experience Requirements

  • High school diploma required; associate degree or some college preferred

  • Marketing and sales experience preferred

  • Customer service experience, strong presentation abilities, and good interpersonal skills required

  • Proficient in Microsoft Office applications

  • Regional travel is required

  • Able to work fully onsite, fully virtual, or in a hybrid environment

  • Clean driving record, valid Driver's License, and reliable vehicle required

Bring your expertise to EDSI where you will be able to live our values every day: Show Up, Smile and Support!

EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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